tails.com

We create tailored dog food based on your dog's unique nutritional needs and deliver it to your door each month.
Hidden mission statement
http://www.tails.com

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
7
Best Company to work for in the UK
May 2021
No items found.
th
Best Company
to work for

The limited choice of pet food was a dog's breakfast until CEO James Davidson launched Tails.com in 2014, delivering tailor-made nutrition for the nation's pooches. Naturally, different breeds have wildly varying needs as dogs are the most diverse species on the planet, so one-size-fits-all pet food is a poor solution. Tails.com now delivers eight million specially formulated meals each month, calculating portions according to an algorithm using breed, age, health, activity levels and flavour preferences, provided by the dog's owner.

The company, based in Richmond upon Thames, west London, consults vets and dog experts and uses local ingredients, sustainably produced wherever possible. Waste is reduced by making use of less popular cuts of meat and the factory sends zero waste to landfill.

Every month, each employee can nominate two others for the Top Dog Awards and the winner gets a prize for good teamwork. All staff members have been set up with whatever they need to work effectively from home, such as ergonomic office chairs and extra computer screens. Virtual social events have been stepped up during the pandemic after engagement surveys noted that people were beginning to feel disconnected. The highlight was the employees' dog show of course, along with quiz nights, bingo and Bake off challenges. When Covid-19 is no longer a threat, Tails.com will use a hybrid model to mix home and office working, depending on the needs of the team and individuals.

Featured Workplace Factors

My Manager

96% of staff agreed

My manager cares about how satisfied I am in my job

The everyday feedback culture at Tails.com is key to driving up performance. During lockdown periods, Q&A sessions with the CEO were held weekly rather than monthly to make team members feel more connected, and the leadership team continues to provide informal coaching and mentoring.

Personal Growth

92% of staff agreed

This job is good for my own personal growth

Peer training is used to upskill team members. Two-hour bitesize sessions allow people to put into practice what they have learnt and build on it, session after session. Everyone has a day off for volunteering for a cause they are passionate about.

Giving Something Back

95% of staff agreed

This organisation has a strong social conscience

The business gave away more than 250,000 free meals to dog shelters in 2019 and a Community Fund hands out grants of up to £10,000 to animal charities and community groups. Dog-loving staff raised money for the mental health charity Dudes and Dogs by singing Raise the Woof, which went viral online at Christmas.

Quick Facts

Organisation established in
2014
Total number of employees
3
Number of UK locations
32
Employee average age
42% : 58%
Male : Female employee ratio
55%
Employees earning £35k+
6%
Employee turnover (voluntary)

Benefits

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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7
Best Small Companies to work for in the UK
National Ranking
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7
Best Mid-Sized Companies to work for in the UK
National Ranking
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7
Best Mid-Sized Companies to work for in the UK
National Ranking
#
7
Best Large Companies to work for in the UK
National Ranking
#
7
Best Big Companies to work for in the UK
National Ranking
#
7
Best NFP Organisations to work for in the UK
Sector Ranking
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2
Best Companies to work for in the UK
Sector Ranking
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2
Best Companies to work for in the UK
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2
Best Companies to work for in the UK
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2
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2
Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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2
Best Companies to work for in the UK
London
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4
Best Small Companies to work for in London
London
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4
Best Mid Sized Companies to work for in London
London
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4
Best Mid Sized Companies to work for in London
London
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4
Best Large Companies to work for in London
London
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4
Best Big Companies to work for in London
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Quote from the top...
“When we started tails.com in 2013, part of our vision was to create a culture where everyone felt able to do the best work of their lives and I am thrilled that our team has again achieved the highest possible 3* accreditation from Best Companies. "We particularly value the independence of the Best Companies accreditation as well as the fact that it provides a benchmark for industry best practice."

James Davidson, Co-Founder and CEO - tails.com

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