tails.com

On a mission to change the world of pet food for good, helping to improve the lives of all dogs and their owners.
Hidden mission statement
http://www.tails.com

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Pet food maker Tails.com encourages its engineering staff to come up with ideas, from the useful to the bizarre, at its "hack days". The team are given a day to develop a novel concept, from something as standard as correcting issues with the company's work systems, to more whacky projects, such as finding out whether making musical instruments out of vegetables can make you better at your job.

One useful idea that came from these events was the introduction of Bagelbot, a channel on the communication app Slack, where people are randomly allocated members from around the organisation to have a coffee and a chat with.

Tails.com was born in 2014 because chief executive James Davidson believed the choice of pet food on offer was a dog's breakfast. The company delivers tailor-made nutrition for the nation's pooches. Different breeds have varying needs, as dogs are a diverse species, so one-size-fits-all pet food is a poor solution. Tails.com delivers eight million specially formulated meals each month, calculating portions according to an algorithm using breed, age, health, activity levels and flavour preferences, which are provided by the dog's owner.

The company, based in Richmond upon Thames, west London, consults vets and dog experts and uses local ingredients, which are sustainably produced wherever possible.

Every month, each employee can nominate two others for the Top Dog Awards and the winner gets a prize for living the company values.

A spotlight on

tails.com

View the latest achievements

Featured Workplace Factors

My Company

88% of staff agreed

I love working for this organisation

The company works hard to avoid gender bias and promotes and hires on merit. It means there is a healthy female/male balance across the team, of which 58% are women. In the senior team, 51% are women. Thirty per cent of the software team are women, compared with an industry average of 15%.
My Team

91% of staff agreed

My team is fun to work with

At Tails.com new recruits aren't given an induction, but an InDogtion. It is a week-long introduction to the company, giving them the opportunity to meet their fellow pack members. They receive a welcome pack on their first day, which includes some of the organisations products, a branded hoodie and notebook.
Personal Growth

86% of staff agreed

This job is good for my own personal growth

One of the more innovative partnerships that Tails.com formed in the past year was with Ishango, a programme that offers data scientists in Africa the opportunity to undertake a 12-week project for global host companies. The first cohort was an overwhelming success and the company will welcome a new one this year.
My Company
%

88% of staff agreed

I love working for this organisation

The company works hard to avoid gender bias and promotes and hires on merit. It means there is a healthy female/male balance across the team, of which 58% are women. In the senior team, 51% are women. Thirty per cent of the software team are women, compared with an industry average of 15%.
My Team
%

91% of staff agreed

My team is fun to work with

At Tails.com new recruits aren't given an induction, but an InDogtion. It is a week-long introduction to the company, giving them the opportunity to meet their fellow pack members. They receive a welcome pack on their first day, which includes some of the organisations products, a branded hoodie and notebook.
My Company
%

88% of staff agreed

I love working for this organisation

The company works hard to avoid gender bias and promotes and hires on merit. It means there is a healthy female/male balance across the team, of which 58% are women. In the senior team, 51% are women. Thirty per cent of the software team are women, compared with an industry average of 15%.

Quick Facts

Organisation established in
2013
Total number of UK employees
Number of UK locations
33
Employee average age
42% : 58%
Male : Female employee ratio
52%
Employees earning £35k+
24%
Employee turnover (voluntary)
Quote from the top...
At tails.com we want everyone to be supported to do the best work of their lives. Building a culture where people can do that requires conscious effort and clarity over our purpose and goals. We operate in an open feedback environment, supporting this with a more comprehensive annual engagement survey to understand key focus areas. No two members of our pack are the same so we are focused on providing a culture where everyone is comfortable being themselves.

Henrik Malmquist, Head of People

Benefits

Development

Companies that provide support to all employees for non-work related training.

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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Best Big Companies to work for in the UK
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46
Best NFP Organisations to work for in the UK
London
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28
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28
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46
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tails.com
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tails.com

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