Technology Services Group (TSG)

Here at TSG, we specialise in managed IT services, business software, telecoms and IT support.
http://www.tsg.com

Officially a Very Good
Company to Work For

Officially a Very Good
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Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
Company to Work For

Officially a World Class
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Officially a Good
Company to Work For

Officially a Good
Company to Work For

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97
Best Company to work for in the UK
May 2021
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th
Best Company
to work for

Technology Services Group has more than 250 staff across the UK providing managed IT services to small and medium-sized businesses. During the pandemic these staff have all had access to an online learning hub, thanks to the company's firm belief in lifelong learning.

This dedication to development is evident from the moment new recruits arrive at Newcastle-based TSG. Its two- to four-week induction courses include a welcome pack with training checklists and job shadowing details, backed up by classroom and online content. All new members of the team receive customer experience training.

TSG's position as a leading provider of IT services for SEMs ensured that staff had a smooth move to working from home at the start of the pandemic, with minimal impact on communication.

Working from home is not always easy for everyone, of course, and the company has recognised this by establishing a full “open door” policy. This allows staff with problems to speak personally to the chief executive, David Stonehouse, and other members of the senior management team.

In line with TSG's desire to maintain its team-based culture while staff have been away from the office, the sports and social team has organised activities such as quiz nights.

Featured Workplace Factors

Leadership

91% of staff agreed

This organisation is run on strong values / principles

Senior management, including the CEO, have updated staff about the impact of the pandemic via monthly sessions on Microsoft Teams. These have included full, frank assessments of financials and trading conditions and regular praise for employees, who are able to put questions to the top team.

Personal Growth

87% of staff agreed

The experience I gain from this job is valuable for my future

The company has made a significant investment in providing coaching training for all managers. In addition, TSG's management development programme offers a curriculum including subjects such as recruitment, performance, staff absence and managing health and safety. Each manager's performance is monitored via a quarterly review.

Giving Something Back

97% of staff agreed

My organisation encourages charitable activities

TSG works closely with Mental Health UK and has raised more than £10,000 for the charity through events such as a walk-a-thon and donations raised from selling spare IT and office equipment. Also, staff have used volunteer days to help at local food banks.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male / female employee ratio
Employees earning £35k+
Employee turnover

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Private Healthcare

Companies offering private health insurance to all employees.

Profit Related Pay

Companies where Profit Related Pay is available to all employees.

List Positions

National Ranking
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97
Best Small Companies to work for in the UK
National Ranking
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97
Best Mid-Sized Companies to work for in the UK
National Ranking
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97
Best Mid-Sized Companies to work for in the UK
National Ranking
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97
Best Large Companies to work for in the UK
National Ranking
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97
Best Big Companies to work for in the UK
National Ranking
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97
Best NFP Organisations to work for in the UK
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26
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26
Best Companies to work for in the UK
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26
Best Companies to work for in the UK
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26
Best Companies to work for in the UK
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26
Best Companies to work for in the UK
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26
Best Companies to work for in the UK
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26
Best Companies to work for in the UK
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26
Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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26
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Best Companies to work for in the UK
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26
Best Companies to work for in the UK
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26
Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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26
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26
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London
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59
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59
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59
Best Mid Sized Companies to work for in London
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50
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We're hiring! 

If you like what you see and are interested joining our team, we would love to hear from you, for more information please visit our careers page to see our vacancies.

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