Telappliant

Culture is important to us. Our colleagues understand that our customers are our partners; our customers’ success is our success.
Hidden mission statement
http://www.telappliant.com

Officially a Very Good
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Officially an Outstanding
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Officially a World Class
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Officially a World Class
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Officially a Global*
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Globally*

#
38
Best Company to work for in the UK
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Best Company
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Every business function contributes to the success of Telappliant – and all its talented team members feel valued.

There is low staff turnover at the award-winning provider of managed IT services for small and medium-sized UK businesses. Show-and-tell sessions are incorporated into its monthly company meetings, so people understand each other's roles. The regular get-togethers also provide an opportunity to share good news and celebrate personal, family, and company milestones.

The three founders of the London-based business, set up in 2006, still play a full part in guiding strategy and day-to-day management to translate the core values – relationships, passion, and expertise – into care and respect for customers. Awards are given to employees who exemplify the company values as well as making exceptional contributions to the business, which provides telephone services, business internet, cybersecurity, and cloud infrastructure.

Employee engagement at the firm is driven by monthly 1-2-1 meetings, biweekly anonymous online dialogue, and open forums. 'Cultural Ambassadors' meet each month with the CEO, enabling interactive feedback from across the business. Staff have open and honest relationships with their managers, who ensure that monthly objectives deliver business performance alongside interpersonal skills.

A spotlight on

Telappliant

View the latest achievements

Featured Workplace Factors

Wellbeing

87% of staff agreed

I am happy with the balance between my work and home life

All Senior Managers have a genuine understanding of wellbeing and actively promote positive working environments, such as not working long hours over and above those contracted. They also lead by example, communicating openly about the importance of wellbeing and self-care. Activities within teams, including staff lunches and social events, are actively encouraged.
My Company

98% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The firm is based on a culture of respect, and all employees receive equality and diversity training as part of their induction programme. It recently launched an International Women’s Day workshop for all its female colleagues, helping them identify areas where they could improve the gender representation within the business.
Giving Something Back

62% of staff agreed

This organisation has a strong social conscience

The company’s Head of People hosts a CSR group with representatives from across the business to plan charity fundraising events, volunteering days and support for local community projects. Recent activities included a litter pick, and the firm’s colleagues based in Sri Lanka donating rice cookers to a school so the children get a hot meal.
Wellbeing
%

87% of staff agreed

I am happy with the balance between my work and home life

All Senior Managers have a genuine understanding of wellbeing and actively promote positive working environments, such as not working long hours over and above those contracted. They also lead by example, communicating openly about the importance of wellbeing and self-care. Activities within teams, including staff lunches and social events, are actively encouraged.
My Company
82%

98% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The firm is based on a culture of respect, and all employees receive equality and diversity training as part of their induction programme. It recently launched an International Women’s Day workshop for all its female colleagues, helping them identify areas where they could improve the gender representation within the business.
Giving Something Back
96%

62% of staff agreed

This organisation has a strong social conscience

The company’s Head of People hosts a CSR group with representatives from across the business to plan charity fundraising events, volunteering days and support for local community projects. Recent activities included a litter pick, and the firm’s colleagues based in Sri Lanka donating rice cookers to a school so the children get a hot meal.

Quick Facts

Organisation established in
2003
Total number of UK employees
Number of UK locations
38
Employee average age
88% : 12%
Male : Female employee ratio
34%
Employees earning £35k+
22%
Employee turnover (voluntary)
Quote from the top...
Employee engagement is taken very seriously by everyone at Telappliant, we believe our colleagues are key to our company’s long-term success. We regularly review opportunities to invest in our colleague’s individual development. We pride ourselves on ensuring the wellbeing of our colleagues are at the forefront of all of our activities. Communication is transparent and honest, with monthly company update meetings to appraise our colleagues of updates to business activities, charity events and celebration of our colleagues’ achievements.

Clare Marshall, Head of People & Culture

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Private Healthcare

Companies offering private health insurance to all employees.

Latest Achievements

National Ranking
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38
Best Small Companies to work for in the UK
National Ranking
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38
Best Mid-Sized Companies to work for in the UK
National Ranking
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38
Best Mid-Sized Companies to work for in the UK
National Ranking
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38
Best Large Companies to work for in the UK
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38
Best Big Companies to work for in the UK
National Ranking
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38
Best NFP Organisations to work for in the UK
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East of England
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Wales
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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24
Best Companies to work for in the UK
Interested in a career with
Telappliant
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Telappliant

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