Best Companies | Abbeyfield Living Society Company Profile

Established in 1956, Abbeyfield Living Society is a not-for-profit organisation providing sheltered housing, residential care and support to older people across England. With around 65 houses and homes, approximately 900 staff support over 1,000 residents.

Abbeyfield’s strong reputation for delivering high-quality housing and care is built on the dedication and compassion of its people. The organisation offers a wide variety of career opportunities, from carers, house managers and activities coordinators to catering roles and head office positions. Its houses and homes are friendly, welcoming environments, often described by staff as feeling like one extended family, where residents, colleagues and volunteers are closely connected.

Abbeyfield Living Society is an accredited menopause-friendly employer, with policies, resources, and training to support staff during this life stage. It also offers an Employee Assistance Programme, resilience courses, Financial Fitness Fridays, and manager training for leading happy and healthy teams. Additionally, the people and culture strategy outlines the organisation's aspirations as an employer, promoting diversity, inclusivity, and volunteer opportunities within its services.

The Leadership Excellence Programme, accredited by The Institute of Leadership and Management (TILM) and endorsed by Skills for Care, provides leaders with access to a variety of learning initiatives for continuous professional development.

This comprehensive approach towards employee engagement has positioned Abbeyfield Living Society as a supportive and nurturing workplace that makes a real difference in the lives of older people.

Wellbeing

72% of staff agreed

I am happy with the balance between my work and home life

All employees of The Abbeyfield Society have access to a range of wellbeing initiatives. These include an e-voucher scheme, a generous pay review and enhanced benefits, an Employee Assistance Programme, and financial fitness advice.

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Personal Growth

64% of staff agreed

This job is good for my own personal growth

To support employee growth, the society provides access to an LMS containing multiple high-quality online learning courses, and career pathways. The organisation also offers apprenticeships and a leadership development programme.

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My Manager

70% of staff agreed

I feel that my manager talks openly and honestly with me

All leaders participate in the society’s Leadership Excellence Programme accredited by The Institute of Leadership and Management (TILM) and endorsed by Skills for Care. The programme includes 24/7 access to the TILM My Leadership platform and a variety of learning initiatives to support continuous professional development. This includes workshops, blended learning and 121 coaching.

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Wellbeing

72% of staff agreed

I am happy with the balance between my work and home life

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Wellbeing

Best Practice

Personal Growth

64% of staff agreed

This job is good for my own personal growth

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Personal Growth

Best Practice

Wellbeing

72% of staff agreed

I am happy with the balance between my work and home life

See and search more examples of

Wellbeing

Best Practice

Quote from the top

Abbeyfield Living Society is committed to creating an exceptional workplace where colleagues feel valued, supported, and empowered to deliver outstanding service every day. We strive to be an employer of choice, building a diverse, highly skilled, and engaged workforce that lives our values of Care, Compassion, Community, Integrity, and Excellence. Our inclusive culture enables people to thrive, supported by inspirational leadership and meaningful recognition that drives high performance and engagement. By embracing digital innovation and new ways of working, we are enhancing the employee experience and improving efficiency across the organisation. At the heart of our People and Culture Strategy is a clear focus on attracting, retaining, and developing talent, strengthening leadership capability, and fostering a values-driven environment where everyone can contribute to our shared mission of helping people thrive in later life within caring and compassionate communities.

Gail Manley, Corporate Services Director

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