The ExcluSec Group

We’re a soft services provider who provide a range of tailored services to private individuals, charitable organisations and corporate clients.
Hidden mission statement
https://www.exclusec.co.uk/

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Trained to deliver exceptional customer service, ExcluSec employees listen carefully to clients' changing needs and respond with professional, reliable advice and tailored solutions for facilities management, security and training.

The pandemic has created a new demand for the company's soft services, such as enhanced cleaning and temperature screening before entry to buildings, using thermal imaging technology. Founded in Bolton in 2010, the group develops positive and long-lasting business relationships with individuals, charities and corporate clients throughout the northwest of England and the UK.

As holders of an Investors in People Gold award, ExcluSec has built an atmosphere of mutual trust in its Bolton headquarters and offices in Manchester and Warrington. Managers made sure they stayed in regular contact with employees who were shielding or furloughed during the pandemic, and gained insights into how people were doing through feedback from a monthly employee satisfaction survey.

The company's employee portal was vital to disseminate information in a difficult year. Many staff had already been given the option of working from home when the pandemic struck, so the company had the technology up and running to make remote working run as smoothly as possible. The company's MS Teams set-up includes channels for Covid-19 updates and Employee of the Month.

Featured Workplace Factors

Personal Growth

75% of staff agreed

The training in this job is a great benefit to me personally

ExcluSec employees can request training for refresher courses or to learn new skills. This empowers team members to be responsible for their own training and development. ExcluSec has introduced a range of new elearning courses during the pandemic on its online portal, covering Covid-19 awareness and infection control and prevention.

Wellbeing

81% of staff agreed

I am happy with the balance between my work and home life

ExcluSec's wellbeing package for staff includes an employee assistance programme providing 24-hour GP services and a health cash plan, as well as other benefits. A question in the monthly employee satisfaction survey checks if the company is providing enough support in light of the challenges of the coronavirus pandemic.

Giving Something Back

74% of staff agreed

This organisation has a strong social conscience

Both of the ExcluSec directors are trustees of the local children's bereavement charity, Once Upon A Smile. During lockdown the company delivered food parcels to families who were being supported by the charity and had struggled to get the essentials. Staff also delivered more than 1,500 meals to the homeless on behalf of another client.

Quick Facts

Organisation established in
132
Total number of employees
Number of UK locations
44
Employee average age
50% : 50%
Male : Female employee ratio
0%
Employees earning £35k+
8%
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

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