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The Gym Group Plc is a low cost gym with 105 locations nationally. They offer ‘no pressure' memberships that permit members to stop and start whenever they want, and are open 24 hours a day, seven days a week in order to give members access to the gym whenever it suits them best. The first gym in the group was opened in Hounslow in 2008 by founded John Treharne, a former England squash player. The Gym runs a learning programme designed to develop customer service skills and improve the interaction with gym members and potential new members at each new gym, prior to opening, in order to prepare the team. The ‘Heads Up' programme aims to equip employees with a 'toolbox' of key skills, behaviours and confidence to support them in their role. Post training evaluation shows 86% of attendees would recommend the programme, and 83% had applied the learnings and tried new things.

Featured Workplace Factors

My Company

94% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

A new e-brochure has been created to highlight all their employee benefits to remind staff of the range of benefits they are entitled to. Previously many were unaware of the benefits and so this promotion has been successful in improving employee engagement.

My Team

88% of staff agreed

My team is fun to work with

The Gym Group does not believe in targets that are unobtainable or ‘moving the goal posts'. With this clear understanding set out from day one it allows managers to productively manage their working week, without the need to encroach on their own personal time.

Personal Growth

85% of staff agreed

The experience I gain from this job is valuable for my future

A new e-brochure has been created to highlight all their employee benefits to remind staff of the range of benefits they are entitled to. Previously many were unaware of the benefits and so this promotion has been successful in improving employee engagement.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Profit Related Pay

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