The Inn Collection Group

To provide the perfect place to ‘eat, drink, sleep and explore'
Hidden mission statement
https://www.inncollectiongroup.com/

Officially a Very Good
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Officially a Global*
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The Inn Collection Group is a leading pub with rooms company owned by The Harris Family Trusts. With 32 sites in beautiful locations, it offers quality food, beverages, and accommodation at affordable prices across the Northern England and North Wales.

Customers are offered well serviced rooms maintained to an excellent standard as well as great pub food and drinks.

Considering the Inn Collection Group is so expansive, it knows it can only run smoothly if its communication is strong. It uses a one stop shop weekly newsletter, ‘BulletINN’ that provides all the information teams will need to for their areas.

It also knows that the positive wellbeing of its employees can only be effectively achieved with conversations between employees and their managers. It believes in nurturing its management teams to be great, human, and authentic so any concerns can be addressed and the appropriate action can be taken.

Internally the company's commitment is to "Making People Happy", whether that be customers or colleagues. Investment in people is a huge part of this ethos from offering colleagues a fair deal to developing learning programmes that stretch individuals to be the best that they can be.

The Inn Group is also a previous winner of The Publican’s best pub employer.

A spotlight on

The Inn Collection Group

View the latest achievements

Featured Workplace Factors

Fair Deal

58% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

It has recently standardised its pay and reward across the business, lifting itself out of being a National Minimum Wage employer, something as a member of the hospitality sector that it is very proud of. It also offers a host of benefits that help colleagues enjoy the company locations themselves with family and friends.

Leadership

69% of staff agreed

I have confidence in the leadership skills of the senior management team

Its purpose 'Making People Happy' was launched last year and since then, the leadership team has worked to imbed the culture within the organisation; this has been achieved through roadshows, growth conversations, its annual award ceremony, and more regular communications such as its weekly newsletter, the ‘BulletINN’.

My Team

86% of staff agreed

My team is fun to work with

Its sites are geographically situated to allow for cluster support and it actively encourages this as part of its area management. As a result, its general managers come together monthly and provide each other support. It also runs training within regional hubs allowing for relationship building across sites and for some great peer-to-peer learning.

Fair Deal
%

58% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

It has recently standardised its pay and reward across the business, lifting itself out of being a National Minimum Wage employer, something as a member of the hospitality sector that it is very proud of. It also offers a host of benefits that help colleagues enjoy the company locations themselves with family and friends.

Leadership
%

69% of staff agreed

I have confidence in the leadership skills of the senior management team

Its purpose 'Making People Happy' was launched last year and since then, the leadership team has worked to imbed the culture within the organisation; this has been achieved through roadshows, growth conversations, its annual award ceremony, and more regular communications such as its weekly newsletter, the ‘BulletINN’.

Fair Deal
%

58% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

It has recently standardised its pay and reward across the business, lifting itself out of being a National Minimum Wage employer, something as a member of the hospitality sector that it is very proud of. It also offers a host of benefits that help colleagues enjoy the company locations themselves with family and friends.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
Quote from the top...

At our heart we are a people centric business, part of our mission is to become the best hospitality employer, and we are committed to listening to our colleagues to understand how we can best achieve their needs. We're delighted to have received feedback through the Best Companies Survey that we're well on our way with our amazing pay and benefits package and a strong sense of team within our organisation. Naturally we are now keen to focus on those areas where we can further improve and next year will see the launch of some exciting initiatives to further enhance our colleagues experience!

Sean Donkin, CEO, The Inn Collection Group

Benefits

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Latest Achievements

National Ranking
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121
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Yorkshire & The Humber
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National Position
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121
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Best
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53
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Company to Work For in the East Midlands
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Company to Work For in the West Midlands
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18
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Interested in a career with
The Inn Collection Group
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The Inn Collection Group

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