The Ritz Hotel

Hidden mission statement
http://www.theritzlondon.com

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Located in a landmark position in the heart of London's West End, the Ritz Hotel has long been the hotel of choice for royalty, aristocracy, dignitaries and countless other discerning guests. Following refurbishment it has been renewed, yet still retains the Louis XVI style interiors, meticulous service, and exquisite bar and restaurants. The hotel was opened in 1906 and was conceived by hotelier César Ritz. Scenes from Richard Curtis' romantic comedy ‘Notting Hill', starring Julia Roberts and Hugh Grant, were shot at The Ritz. Head Hall Porter, Michael deCozar, was featured in the concierge desk scene. In January 2002, The Ritz received a Royal Warrant for Banqueting and Catering Services. The Ritz London is the first, and only hotel to have been honoured with this award. In 2006 HM Queen Elizabeth II held her 80th birthday celebrations at the hotel and, in 2016, it was awarded a Michelin star.

Featured Workplace Factors

My Company

90% of staff agreed

I feel proud to work for this organisation

Their online performance system gives employees the opportunity to tell the company how they think they are performing and how they feel at work. Scores have increased this year in relation to freedom to make decisions, meeting individual needs and how happy staff are at work.

My Team

88% of staff agreed

My team is fun to work with

Their online performance system gives employees the opportunity to tell the company how they think they are performing and how they feel at work. Scores have increased this year in relation to freedom to make decisions, meeting individual needs and how happy staff are at work.

Personal Growth

88% of staff agreed

The experience I gain from this job is valuable for my future

Every employee receives on the job training and coaching. They get regular feedback through their annual appraisal and three coffee chats throughout the year. A number of their senior manager's are mentors to employees and students within the hospitality industry.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Women in Senior Management

At least 40% of senior managers are women.

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