The Utility Regulator

To protect the short and long term interests of consumers of electricity, gas and water. To ensure value and sustainability in energy and water.
Hidden mission statement
http://www.uregni.gov.uk

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Utility Regulator is focused on promoting consumers' interests, now and in the future. And it takes the same proactive approach to its employees, supporting them to grow and develop.

The Belfast-based organisation regulates Northern Ireland's electricity, gas, water and sewage industries – the UK's only multi-utility regulator. It also jointly oversees the cross-border Single Electricity Market.

Its team of around 100 staff, comprising engineers, accountants, economists and admin professionals, all benefit from the 'UR People' development programme. It's a mixture of mandatory and suggested training to support employees to perform at their best – training they're free to complete in work time at their own pace.

And Utility Regulator is big on staff wellbeing with online yoga and Pilates classes and regular all-staff events, including health checks, therapies and fitness initiatives. Mental Health First Aiders are also on hand for employees needing a listening ear and guidance on where to access support.

Staff are encouraged to listen and contribute to organisational updates. At the weekly all-employee meetings with the CEO, colleagues at every level are invited to present news on relevant topics or workstreams.

And a variety of working groups, from 'health and safety' to 'new ways of working,' means staff are always involved in shaping policies and procedures – such as the hybrid working model – and have their say on what would make the organisation an even better place to work.

A spotlight on

The Utility Regulator

View the latest achievements

Featured Workplace Factors

My Team

80% of staff agreed

My team is fun to work with

Teams are encouraged to meet as often as possible through formal meetings and informal get-togethers, from virtual coffee breaks and volunteering opportunities to the Christmas quiz and group celebrations. And management and directorate meetings are sometimes held at outdoor locations, with staff free to bring children and dogs!

My Company

68% of staff agreed

I love working for this organisation

A new staff support group provides a forum for new recruits to build connections and support structures. And the application process has been improved and simplified to encourage more people to consider a career at the organisation. It now includes a shortened form, clearer benchmarks for essential criteria, and the inclusion of value-related person specifications.

Giving Something Back

73% of staff agreed

This organisation has a strong social conscience

Staff 'away days' are CSR-focused and have included beach cleans in partnership with Tidy NI. Staff have access to a cycle scheme, and there's a drive to go plastic-free, with the organisation no longer buying plastic cups and spoons and giving all staff water bottles and reusable coffee cups.

My Team
%

80% of staff agreed

My team is fun to work with

Teams are encouraged to meet as often as possible through formal meetings and informal get-togethers, from virtual coffee breaks and volunteering opportunities to the Christmas quiz and group celebrations. And management and directorate meetings are sometimes held at outdoor locations, with staff free to bring children and dogs!

My Company
%

68% of staff agreed

I love working for this organisation

A new staff support group provides a forum for new recruits to build connections and support structures. And the application process has been improved and simplified to encourage more people to consider a career at the organisation. It now includes a shortened form, clearer benchmarks for essential criteria, and the inclusion of value-related person specifications.

My Team
%

80% of staff agreed

My team is fun to work with

Teams are encouraged to meet as often as possible through formal meetings and informal get-togethers, from virtual coffee breaks and volunteering opportunities to the Christmas quiz and group celebrations. And management and directorate meetings are sometimes held at outdoor locations, with staff free to bring children and dogs!

Quick Facts

Organisation established in
1992
Total number of UK employees
Number of UK locations
43
Employee average age
49% : 51%
Male : Female employee ratio
86%
Employees earning £35k+
8%
Employee turnover (voluntary)
Quote from the top...
As an economic regulator, our role is to enable, incentivise and hold energy and water companies to account for providing the very best levels of service and price for consumers and society both now and in the future.We are ambitious about the future of the organisation and want to make the Utility Regulator the best place to work. by achieving our goals, and actively energetically display our organisational values.

John French, CEO

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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159
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National Position
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Mid-Sized
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The Utility Regulator
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