The Utility Regulator

To protect the short and long term interests of consumers of electricity, gas and water. To ensure value and sustainability in energy and water.
Hidden mission statement
http://www.uregni.gov.uk

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Best Company to work for in the UK
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To ensure value and sustainability in energy and water, is the aim of the UK's only multi-utility regulator. Belfast-based Utility Regulator protects the short and long-term interests of energy and water consumers in Northern Ireland. More than 90 engineers, accountants, economists and administrators work for the organisation — and their development is a point of pride for senior managers.

The success of the structured support and development programme, UR People, was a big factor in helping the organisation win an Investors in People Silver accreditation. Set up in 2007 as a non-ministerial government department, the Utility Regulator oversees electricity, gas, water and sewerage industries worth billions of pounds.

It promotes staff engagement through online platforms, which are used for work meetings and social events. It also organises staff "away-days" that focus on giving something back to the community, such as a beach clean that was run in conjunction with Tidy NI, an environmental organisation. Staff have access to a cycle scheme, as part of UR's mission to reduce its carbon footprint.

Over the past year, the organisation has been considering its New Ways of Working scheme for a return to the office. A working group has developed a set of principles for a hybrid model. Staff were asked for their views earlier this year, too. Remote meetings will continue, cutting down UR's carbon footprint for car and plane travel.

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The Utility Regulator

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Featured Workplace Factors

My Team

88% of staff agreed

People in my team go out of their way to help me

Teams are encouraged to meet as often as possible, formally and informally, via virtual coffee breaks, a book club and yoga and Pilates online. Last year, they took part in a Christmas quiz and team celebrations, including an all staff "leaving do" for those leaving the organisation.
My Company

87% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

There has been an increased focus on staff engagement and development of the Intranet where news and blogs are regularly updated. A variety of online platforms are used to communicate and host weekly all-staff meetings, board, directorate and team meetings, as well as promoting social and wellbeing groups.
Personal Growth

77% of staff agreed

The experience I gain from this job is valuable for my future

A new learning and development plan was introduced last year. It mixes mandatory and suggested training, which can be completed in work time around operational commitments at an employee's own pace. The regulator also offers a leadership development programme and forum.
My Team
%

88% of staff agreed

People in my team go out of their way to help me

Teams are encouraged to meet as often as possible, formally and informally, via virtual coffee breaks, a book club and yoga and Pilates online. Last year, they took part in a Christmas quiz and team celebrations, including an all staff "leaving do" for those leaving the organisation.
My Company
82%

87% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

There has been an increased focus on staff engagement and development of the Intranet where news and blogs are regularly updated. A variety of online platforms are used to communicate and host weekly all-staff meetings, board, directorate and team meetings, as well as promoting social and wellbeing groups.
Personal Growth
96%

77% of staff agreed

The experience I gain from this job is valuable for my future

A new learning and development plan was introduced last year. It mixes mandatory and suggested training, which can be completed in work time around operational commitments at an employee's own pace. The regulator also offers a leadership development programme and forum.

Quick Facts

Organisation established in
1992
Total number of UK employees
Number of UK locations
43
Employee average age
51% : 49%
Male : Female employee ratio
Employees earning £35k+
7%
Employee turnover (voluntary)
Quote from the top...
As an economic regulator, our role is to enable, incentivise and hold energy and water companies to account for providing the very best levels of service and price for consumers and society both now and in the future.We are ambitious about the future of the organisation and want to make the Utility Regulator the best place to work. by achieving our goals, and actively energetically display our organisational values.

John French, CEO

Benefits

Family-friendly

Companies offering school hours contracts to all staff.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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