TotallyMoney

We're on a mission to improve the UK's credit score and help people move on up to a better future.
http://www.totallymoney.com

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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Best Company to work for in the UK
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Best Company
to work for

The ambition at TotallyMoney is to improve the UK's credit score and the company works with credit bureaus, market-leading lenders, recruiters, charities — and many more – to help people move on up to a better financial future. It has been voted No1 in its sector on Trustpilot.

The small FinTech operation was founded in 2007 by Will Becker and Jonathan Hassid. Via its website and app, it specialises in eligibility checking, credit comparison, and translating complicated credit data to meaningfully present this to clients. Over the past year TotallyMoney revamped its car finance platform and launched switching services for car insurance and energy.

With company culture being led from the bottom-up, the 80 employees who have helped 3m customers have also shaped the workplace environment: one that is collaborative, inclusive and authentic. There is a new office moments from London's Old Street roundabout designed for work but with a playful side: a DJ booth; a bar; plenty of plants; and spaces for solo working and collaboration.

As a regulated business, in 2019 the Financial Conduct Authority required TotallyMoney to capture new information from customers, known as Additional Affordability Questions. This was a significant challenge as often people do not like to fill in detailed extra forms and it caused approximately 30% of customers to drop off.

The team addressed these challenges by focusing on the company's core values that include account for yourself and help everyone step up. The result was that by that August 1m customers had successfully completed these further questions.

Featured Workplace Factors

My Company

95% of staff agreed

I love working for this organisation

TotallyMoney was “delighted” to be able to bring back the portion of its team that it “regrettably had to furlough”. To help with reintegration, a newsletter titled Top 10 Changes Since April was compiled, and to celebrate there was a virtual escape room social and welcome back drinks.

Personal Growth

92% of staff agreed

This job is good for my own personal growth

As an FCA regulated company, compliance training is vital for staff to make sure TotallyMoney acts with due diligence and puts the customers first. This moved online, as did TotallyMoney Essentials training sessions with a curriculum comprising 18 different classes delivered by subject experts from across the business.

My Team

97% of staff agreed

My team is fun to work with

The company wanted staff to have informal chats as they would do in the office, so it introduced a Slack tool called Donut, which randomly pairs two employees once every fortnight to meet up virtually for a coffee and video chat. It was also a way to help new people to settle in.

Benefits

Private Healthcare

Companies offering private health insurance to all employees.

List Positions

National Ranking
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Best Small Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Large Companies to work for in the UK
National Ranking
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Best Big Companies to work for in the UK
National Ranking
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Best NFP Organisations to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
London
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40
Best Small Companies to work for in London
London
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40
Best Mid Sized Companies to work for in London
London
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40
Best Large Companies to work for in London
London
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40
Best Big Companies to work for in London
The Midlands
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Scotland
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The South East
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Wales
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber