Trainline

Hidden mission statement
http://www.thetrainline.com

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Trainline are the leading online provider of rail tickets for rail travel by the value of tickets sold, with a mission to help rail passengers save money, time and hassle. Trainline is a technology-driven company. And whilst the end result is improved travel experiences, what really excites them is the technology that enables them to have a positive impact on their customers' lives. The company says their customers are at the heart of all they do. By getting to know them, think what they might need (before they even know they need it!), they then come up with timely and fairly-priced advanced technology solutions. They have a team of over 500 staff from 48 countries who work in London and Edinburgh, and once a year they run a ‘Give and Gain Day' where employees can sign up to volunteer at a local charity. In 2017, employees helped four charities: Spitalfields City Farm, Thames21, South London Cares, and KIDS.

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Trainline

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Featured Workplace Factors

My Company

89% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

In order to reward employees for their efforts, staff members are encouraged to nominate colleagues and/or teams each quarter as part of their formal recognition process. Nominations are judged against the company's values.

Giving Something Back

84% of staff agreed

My organisation encourages charitable activities

In 2017, the Trainline launched a quarterly pulse survey that asks all employees to provide feedback and rate their manager. By setting internal benchmarks, the company is able to identify which of their managers are on track and those who need support.

My Manager

83% of staff agreed

I feel that my manager talks openly and honestly with me

In 2017, the Trainline launched ‘Trainline Connect', an internal mentoring programme that will enable the company to develop mentors and mentees. In addition, Trainline Connect provides these mentors and mentees with a community to share best practice and understanding.

My Company
%

89% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

In order to reward employees for their efforts, staff members are encouraged to nominate colleagues and/or teams each quarter as part of their formal recognition process. Nominations are judged against the company's values.

Giving Something Back
%

84% of staff agreed

My organisation encourages charitable activities

In 2017, the Trainline launched a quarterly pulse survey that asks all employees to provide feedback and rate their manager. By setting internal benchmarks, the company is able to identify which of their managers are on track and those who need support.

My Company
%

89% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

In order to reward employees for their efforts, staff members are encouraged to nominate colleagues and/or teams each quarter as part of their formal recognition process. Nominations are judged against the company's values.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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Companies offering a minimum of 26 days annual leave to all employees.

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