Umega

To show landlords, tenants, buyers and sellers the respect, transparency, humility and professionalism they deserve when dealing with their home.
Hidden mission statement
http://www.umega.co.uk

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Umega, an Edinburgh lettings and estate agency, was started by two friends whose unhappy experience as tenants in the city taught them how unfriendly and unforgiving renting could be.

It left them with the belief that landlords, tenants, buyers and sellers should be treated with respect, transparency and on a human level, so they set up a company that stands out from those that take a more formal approach. Umega's reputation, they say, is built on "showing customers genuine care and bucketfuls of personality".

Fifteen years after it was founded, Umega is growing faster than ever. Its ethos of taking care of people has translated into a unique culture that is the foundation of the company’s success.

For staff, the working environment provides the same care, respect and transparency that is shown to customers. By showing employees what it’s like to be taken care of, they find it easy to understand what to give to customers, the company believes.

Another way in which Umega is trying to do things differently is through what it offers staff. Alongside discounts and benefits, such as free life insurance and critical illness and travel cover, it offers the chance to have a stake in the business through the staff property fund.

The company invests 20 per cent of its profits in buy-to-let properties which each staff member has a share in. Assuming capital growth in the property over five years and including the accumulated rental profit, the team has a growing financial stake.

A spotlight on

Umega

View the latest achievements

Featured Workplace Factors

Wellbeing

81% of staff agreed

I am happy with the balance between my work and home life

In partnership with the Scottish Association for Mental Health, Umega has implemented five "ways to wellbeing" in Its working practices: "learn", "connect", "give", "be active" and "take notice". Workshops, clubs, external spaces for people to socialise and company meetings that are about getting to know one another provide the means to put them into practice.
My Company

97% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Building on skills learnt over the past two years, Umega is using recorded communications to bring company policies, insights and analysis to life. Everyone is given access to them. The move has built trust and understanding because the spirit and tone of a message is communicated better than it would be in writing.
Fair Deal

68% of staff agreed

I am happy with the pay and benefits I receive in this job

Staff are encouraged to gain the Association of Residential Lettings Agents Propertymark qualification. The company pays for exams, provides time off for study and pays for Propertymark membership once they are qualified. It also supports continuing professional development.
Wellbeing
%

81% of staff agreed

I am happy with the balance between my work and home life

In partnership with the Scottish Association for Mental Health, Umega has implemented five "ways to wellbeing" in Its working practices: "learn", "connect", "give", "be active" and "take notice". Workshops, clubs, external spaces for people to socialise and company meetings that are about getting to know one another provide the means to put them into practice.
My Company
%

97% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Building on skills learnt over the past two years, Umega is using recorded communications to bring company policies, insights and analysis to life. Everyone is given access to them. The move has built trust and understanding because the spirit and tone of a message is communicated better than it would be in writing.
Wellbeing
%

81% of staff agreed

I am happy with the balance between my work and home life

In partnership with the Scottish Association for Mental Health, Umega has implemented five "ways to wellbeing" in Its working practices: "learn", "connect", "give", "be active" and "take notice". Workshops, clubs, external spaces for people to socialise and company meetings that are about getting to know one another provide the means to put them into practice.

Quick Facts

Organisation established in
2007
Total number of UK employees
Number of UK locations
35
Employee average age
33% : 67%
Male : Female employee ratio
12%
Employees earning £35k+
10%
Employee turnover (voluntary)
Quote from the top...
We take care of our employees in the way in which we want our customers to be treated. By showing them what it feels like to be treated with respect, transparency, humility and professionalism by their employer, we then don’t need to do much explaining about how we want our customers to be treated. We hire great people, give them an employee experience consistent with what we mean and they do the rest.

Neil McInnes, Director

Benefits

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Family-friendly

Companies offering school hours contracts to all staff.

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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90
Best Small Companies to work for in the UK
National Ranking
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90
Best Mid-Sized Companies to work for in the UK
National Ranking
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90
Best Mid-Sized Companies to work for in the UK
National Ranking
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90
Best Large Companies to work for in the UK
National Ranking
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90
Best Big Companies to work for in the UK
National Ranking
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90
Best NFP Organisations to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
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Best Large Companies to work for in London
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Best Big Companies to work for in London
East of England
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The Midlands
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The East Midlands
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The North East
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The North West
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Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
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37
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The South East
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The South West
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Wales
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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7
Best Companies to work for in the UK
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7
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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7
Best Companies to work for in the UK
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7
Best Companies to work for in the UK
Sector Ranking
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7
Best Companies to work for in the UK
Sector Ranking
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7
Best Companies to work for in the UK
Sector Ranking
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7
Best Companies to work for in the UK
Sector Ranking
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7
Best Companies to work for in the UK
Sector Ranking
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7
Best Companies to work for in the UK
Sector Ranking
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7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
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7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
National Position
#
90
Best
Small
Company to Work For in the UK
Regional Position
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Best
Small
Company to Work For in London
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Best Company to Work For in the East of England
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Company to Work For in the North East
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Best
Company to Work For in the North West
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Best
Company to Work For in Northern Ireland
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37
Best
Company to Work For in Scotland
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Company to Work For in the South East
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Best
Company to Work For in the South West
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Company to Work For in Wales
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Company to Work For in Yorkshire & The Humber
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Best
Company to Work For in the East Midlands
Regional Position
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Best
Company to Work For in the West Midlands
Sector Position
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7
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Interested in a career with
Umega
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Umega

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