Utilita

We’re an electricity and gas supplier operating in the United Kingdom, specialising in Smart Pay As You Go Energy.
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http://www.utilita.co.uk

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Best Company to work for in the UK
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Doing the right thing is a passion shared by staff at Utilita, Britain's leading supplier of smart pay-as-you-go energy. Bill Bullen, a former British Gas executive, set up the business in 2003 challenging the country's Big Six suppliers by offering better service and a fairer deal. He started with just four people based in Winchester and today the £800 million business has 1,400 people on the payroll in 11 locations.

Using the latest technology, Utilita serves 750,000 customers, who receive a smart meter at no extra cost and energy at highly competitive rates. Its services are used by many vulnerable people in low-income households and Utilita appreciates the challenges they face, doing all it can to help people manage their energy spend. Staff love going to work at Utilita, where the pace is dynamic and there are plenty of opportunities for people who like what they do and are good at it.

An apprenticeship programme gives young people a start. Senior leaders recognised that 2020 was going to be tough for a lot of its people. The CEO held live Ask The Boss sessions online as well as issuing a weekly Bill Bulletin full of business news and ran Back to Our Future workshops to support people returning to the office after a long time away.

Care packages were sent to all staff containing a thank-you from the CEO, sweets, seeds, a mobile phone stand, notebooks and face coverings. As well as regular letterbox gifts, Utility rewards dedication through a peer recognition scheme and bonus payments.

Featured Workplace Factors

Personal Growth

67% of staff agreed

This job is good for my own personal growth

Utilita's My Dev scheme gives people control of their own personal development. Staff members who identify an opportunity to learn and develop can complete an online card which they talk through with their manager, who puts the development plan into action.

Wellbeing

69% of staff agreed

I am happy with the balance between my work and home life

Utilita collaborated with Solent Mind to deliver a virtual mental wellbeing roadshow in May 2020. Staff attended workshops on how to manage stress and sleep better. The company has also held Pandemic Burnout workshops with tips on surviving a challenging year.

Giving Something Back

66% of staff agreed

This organisation has a strong social conscience

The company has donated £50,000 from its levy to support good causes. Utilita has signed up to The Prinice's Trust Million Makers fundraising competition with an online auction and sponsored TikTok dance challenge called Pay as You Go –Gos. Utilita recycles its IT equipment where possible and sends no waste to landfill.

Quick Facts

Organisation established in
2003
Total number of employees
10
Number of UK locations
36
Employee average age
63% : 37%
Male : Female employee ratio
10%
Employees earning £35k+
39%
Employee turnover (voluntary)

Benefits

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List Positions

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