Vibrance

Hidden mission statement
http://www.rchl.org.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

#
31
Best Company to work for in the UK
No items found.
th
Best Company
to work for

SERVICE USERS HAD a chance to demonstrate how they expect staff of Redbridge Community Housing (RCHL) to behave last year when they staged a thought-provoking play at the organisation's staff conference. Living Our Values, staged in November, contrasted good and bad staff behaviour: being kind and friendly and helping people to try new things . . . or using mobile phones while working and making decisions without really listening. In order to ensure employees of the Ilford-based social care provider live up to service users' expectations, trainers customise workshops for individuals and groups to best reflect their needs. Staff can also suggest external courses they'd like to take. They find their training of great personal benefit, scoring 79% positive, the third highest ranking among the mid-sized organisations in our survey. More than a quarter of the 335-strong workforce have been with RCHL for at least a decade and they say the experience they gain from the job is valuable for their future (79%). Almost £50,000 was spent on employee training last year and the organisation scores 74% for the Personal Growth factor, one of six instances in which RCHL scores in our factor top 20s. Listening is also important — not just between staff and clients, but between employees and bosses too. After evaluating staff feedback, the charity identified a gap where people felt discouraged by the formality of conflict resolution procedures. A working group was established and, in partnership with Acas, it recommended changes to the grievance and bullying and harassment procedures last year. People feel managers deal with issues rather than dodging conflict (69%, in seventh place) and bosses listen (73%). Everyone feels fairly treated too (73%, third). Paul Allen, RCHL's chief executive, has worked in social care since 1982. He leads a fantasy football team league, encourages a culture of fun and challenge, and is regarded by the workforce as a leader with sound moral principles (80%). Staff say senior managers truly live the values of this organisation (70%). The Colin Richardson award was first handed out in 2008 in memory of the late chief executive. The 2011 winner was Louise Ayoade, who helped Evonne, a service user, through pregnancy and a parenting assessment that she passed — allowing her to continue to care for her daughter, Amy, born the previous year. Staff say there is a strong sense of family within their teams at RCHL (74%). www.rchl.org.uk

Featured Workplace Factors

My Company

89% of staff agreed

My work is an important part of my life

In addition, RCHL internal trainers make arrangements to customise workshops for individual staff teams and groups to best reflect their needs. Staff may also identify specific external courses that meet a particular need and arrangements are made for individuals to attend for example, National Assistive Technology/Telecare training, Developing Outcome monitoring. They are currently piloting a number of e-learning programmes focusing on core mandatory training, to ensure staff are regularly updated, for example Fire safety, Food Hygiene, Manual Handling Staff that wish to undertake an NVQ qualification in Care must have completed all the relevant induction and developmental training before they will be considered to undertake an NVQ with RCHL. The delivery of NVQs to staff is subject to funds received from the external providers. However, funding the Leadership & Management in Care (LMC) (formerly known as the Registered Managers Award) and NVQ4 in Care will be a priority for the organisation. RCHL also supports and funds the Learning Disability Qualification accredited via the Open College Network, the Leadership in Management and NVQ4 in Care qualifications. For staff who already hold an NVQ Level 2 in Care and wish to progress onto the Level 3. This will be subject to the scheme manager's approval in line with the service development plan. All successful applicants will be given support and guidance for attainment of their care qualification from their approved LSC training provider. Senior Management Team continue to source funding opportunities, with the support of external providers and are committed to staff gaining an appropriate qualification that will meet the organisation's core values and CQC requirements. RCHL are also a recognised training Centre with the Open College Network and have reached the highest standards enabling reassessment to be every two years.

My Team

87% of staff agreed

People in my team go out of their way to help me

In addition, RCHL internal trainers make arrangements to customise workshops for individual staff teams and groups to best reflect their needs. Staff may also identify specific external courses that meet a particular need and arrangements are made for individuals to attend for example, National Assistive Technology/Telecare training, Developing Outcome monitoring. They are currently piloting a number of e-learning programmes focusing on core mandatory training, to ensure staff are regularly updated, for example Fire safety, Food Hygiene, Manual Handling Staff that wish to undertake an NVQ qualification in Care must have completed all the relevant induction and developmental training before they will be considered to undertake an NVQ with RCHL. The delivery of NVQs to staff is subject to funds received from the external providers. However, funding the Leadership & Management in Care (LMC) (formerly known as the Registered Managers Award) and NVQ4 in Care will be a priority for the organisation. RCHL also supports and funds the Learning Disability Qualification accredited via the Open College Network, the Leadership in Management and NVQ4 in Care qualifications. For staff who already hold an NVQ Level 2 in Care and wish to progress onto the Level 3. This will be subject to the scheme manager's approval in line with the service development plan. All successful applicants will be given support and guidance for attainment of their care qualification from their approved LSC training provider. Senior Management Team continue to source funding opportunities, with the support of external providers and are committed to staff gaining an appropriate qualification that will meet the organisation's core values and CQC requirements. RCHL are also a recognised training Centre with the Open College Network and have reached the highest standards enabling reassessment to be every two years.

Personal Growth

84% of staff agreed

My work is stimulating

In addition, RCHL internal trainers make arrangements to customise workshops for individual staff teams and groups to best reflect their needs. Staff may also identify specific external courses that meet a particular need and arrangements are made for individuals to attend for example, National Assistive Technology/Telecare training, Developing Outcome monitoring. They are currently piloting a number of e-learning programmes focusing on core mandatory training, to ensure staff are regularly updated, for example Fire safety, Food Hygiene, Manual Handling Staff that wish to undertake an NVQ qualification in Care must have completed all the relevant induction and developmental training before they will be considered to undertake an NVQ with RCHL. The delivery of NVQs to staff is subject to funds received from the external providers. However, funding the Leadership & Management in Care (LMC) (formerly known as the Registered Managers Award) and NVQ4 in Care will be a priority for the organisation. RCHL also supports and funds the Learning Disability Qualification accredited via the Open College Network, the Leadership in Management and NVQ4 in Care qualifications. For staff who already hold an NVQ Level 2 in Care and wish to progress onto the Level 3. This will be subject to the scheme manager's approval in line with the service development plan. All successful applicants will be given support and guidance for attainment of their care qualification from their approved LSC training provider. Senior Management Team continue to source funding opportunities, with the support of external providers and are committed to staff gaining an appropriate qualification that will meet the organisation's core values and CQC requirements. RCHL are also a recognised training Centre with the Open College Network and have reached the highest standards enabling reassessment to be every two years.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
#
31
Best Small Companies to work for in the UK
National Ranking
#
31
Best Mid-Sized Companies to work for in the UK
National Ranking
#
31
Best Mid-Sized Companies to work for in the UK
National Ranking
#
31
Best Large Companies to work for in the UK
National Ranking
#
31
Best Big Companies to work for in the UK
National Ranking
#
31
Best NFP Organisations to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
Sector Ranking
#
Best Companies to work for in the UK
London
#
Best Small Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Mid Sized Companies to work for in London
London
#
Best Large Companies to work for in London
London
#
Best Big Companies to work for in London
The Midlands
#
Best Companies to work for in the Midlands
East of England
#
Best Companies to work for in the East of England
The North East
#
Best Companies to work for in the North East
The North West
#
Best Companies to work for in the North West
Northern Ireland
#
Best Companies to work for in Northern Ireland
Scotland
#
Best Companies to work for in Scotland
The South East
#
Best Companies to work for in the South East
The South West
#
Best Companies to work for in the South West
Wales
#
Best Companies to work for in the Wales
Yorkshire & The Humber
#
Best Companies to work for in Yorkshire & The Humber
Quote from the top...

Want to work for a Best Company?

If you like what you see and are interested in exploring any opportunities, please visit the organisation's careers page for more information.

Careers