VoCoVo

to follow
Hidden mission statement
http://www.vocovo.com

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Best Company to work for in the UK
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Launched in 2016 as part of Strongbyte Solutions; VoCoVo has been connecting staff, customers, software and hardware through bespoke voice-centred technology to increase the efficiency of customer service and providing greater end-user satisfaction.

Based in Shipton-under-Wychwood, in Oxfordshire, VoCoVo can be found in Tesco, Primark, the Co-op, Wickes, Dunelm Mill, Halfords and many more high street brands.

The company's culture is underpinned by its people and it prides itself on providing an environment in which colleagues are happy, engaged, productive and deliver outstanding results.

As part of its mission to "give everything a voice", it created the VoCoVoice panel. As the "eyes and ears" of the company, the forum's members talk to their colleagues about ideas and concerns and listen to suggestions. It passes on its findings to management, so that any problems can be addressed.

Regular "town hall" sessions provide employees with company updates, as well as the opportunity to ask questions in a public setting. Those who prefer more privacy can get in touch with senior management directly.

A spotlight on

VoCoVo

View the latest achievements

Featured Workplace Factors

Personal Growth

88% of staff agreed

The experience I gain from this job is valuable for my future

VoCoVo's people philosophy is that staff should see the company as somewhere where they will do the best work of their career. To support this, it helps them identify their learning needs and address them. Five of its 42 employees are completing degrees.
My Team

88% of staff agreed

People in my team go out of their way to help me

Virtual coffees and water-cooler moments, together with VoCo-Coffee coffee mornings hosted by staff, bingo, quizzes and escape-room experiences have allowed employees from across the company to get together. "No-meeting" times have been introduced to reduce Zoom fatigue.
Giving Something Back

100% of staff agreed

My organisation encourages charitable activities

VoCoVo hosts multiple charitable events and makes donations to charities close to its heart. Last year, more than £10,000 went to local causes. The marketing team spent a day volunteering for the Wychwood Project, surveying the woodland for reptiles and creating owl boxes to be placed around the site.
Personal Growth
%

88% of staff agreed

The experience I gain from this job is valuable for my future

VoCoVo's people philosophy is that staff should see the company as somewhere where they will do the best work of their career. To support this, it helps them identify their learning needs and address them. Five of its 42 employees are completing degrees.
My Team
82%

88% of staff agreed

People in my team go out of their way to help me

Virtual coffees and water-cooler moments, together with VoCo-Coffee coffee mornings hosted by staff, bingo, quizzes and escape-room experiences have allowed employees from across the company to get together. "No-meeting" times have been introduced to reduce Zoom fatigue.
Giving Something Back
96%

100% of staff agreed

My organisation encourages charitable activities

VoCoVo hosts multiple charitable events and makes donations to charities close to its heart. Last year, more than £10,000 went to local causes. The marketing team spent a day volunteering for the Wychwood Project, surveying the woodland for reptiles and creating owl boxes to be placed around the site.

Quick Facts

Organisation established in
2011
Total number of UK employees
Number of UK locations
41
Employee average age
54% : 46%
Male : Female employee ratio
66%
Employees earning £35k+
12%
Employee turnover (voluntary)
Quote from the top...
We want to provide a place where our employees can be the best version of themselves, working in a role that truly fulfils and challenges them.

Katie, CFO & People Ops - VoCoVo

Benefits

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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Interested in a career with
VoCoVo
?

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VoCoVo

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