Wales & West Housing

We are a registered social landlord committed to strong, sustainable growth to make a difference to people's lives, homes and communities.

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Wales & West Housing is a values-driven organisation that has been delivering meaningful impact across Wales since 1965. The organisation provides nearly 24,000 people with affordable homes across Wales, while always keeping residents at the heart of its operations.

Its commitment to an inclusive environment where all staff members can thrive is evident in its approach to wellbeing, particularly with initiatives such as its dedicated SharePoint resource site for menopause and andropause. It has also partnered with Unmind, a specialist external organisation, that helps to ensure employees' wellbeing is always a priority.

Volunteering is woven into the fabric of Wales & West Housing, with every staff member receiving an extra day's paid leave per year to volunteer, further strengthening the organisation’s bond with their communities. With a focus on early careers, its 'Grow Our Own' programme offers graduate positions and apprenticeships to nurture new talent.

The organisation’s leadership development programme ensures that managers across the group are equipped with the right tools to lead effectively and in line with Wales & West Housing values. And with a focus on social value, Wales & West Housing collaborates with suppliers and contractors to support local community groups and projects through the Making A Difference fund. Its commitment to its mission, employees, and communities truly sets it apart as an exceptional housing provider.

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Wales & West Housing

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Leadership

83% of staff agreed

This organisation is run on strong values / principles

Each Director is responsible for ensuring that the employee experience in their area is consistent with the organisational values - they meet regularly with all staff, not just their own direct reports, to ensure that employees understand the Group’s organisation’s culture as well as having the chance to have their voices heard.

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Personal Growth

75% of staff agreed

The experience I gain from this job is valuable for my future

Wales & West Housing’s graduate programme offers fixed term positions combining genuine experience in the role alongside appropriate study and support. It also offers a number of Trade Apprenticeships with Cambria, learning through experience of repairs and upgrades on homes including electrical works, gas and plumbing works and multi skilled repairs.

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Giving Something Back

94% of staff agreed

My organisation encourages charitable activities

The organisation supported over 50 community groups and projects in 2023. In North Wales it supported Rhyl Foodbank, in West Wales, Cardigan and Pembrokeshire Foodbank received funding to support their work in the community. In Mid Wales, Welshpool and District Foodbank received financial assistance to purchase more food supplies. In the South it supported AcePlace.

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Leadership

83% of staff agreed

This organisation is run on strong values / principles

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Leadership

Best Practice

Personal Growth

75% of staff agreed

The experience I gain from this job is valuable for my future

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Personal Growth

Best Practice

Leadership

83% of staff agreed

This organisation is run on strong values / principles

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Leadership

Best Practice

Organisation established in

The Parent company WWH was founded in 1965

Total number of UK employees

Number of UK locations

Employee average age

52% : 48%

Male : Female employee ratio

45%

Employees earning £35k+

38%

Employee turnover (voluntary)

Featured Quote

Our employees are our greatest asset. If we are going to succeed in achieving our Vision of ‘Strong, sustainable growth to make a difference to people’s lives, homes and communities’ then we need people to come to work with that in mind, and with a desire to make it happen. That means that as an organisation we need to continually assess what brings out the best in people, and what each individual needs in order to achieve maximum satisfaction in their role with us. The work we do impacts upon the most vulnerable members of society and we want staff to have everything they need to deliver that work with passion, pride and personality.

Anne Hinchey, Group Chief Executive - Wales & West Housing Association

Gym / Sports

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Women in Senior Management

At least 40% of senior managers are women.

Pensions

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