We Fight Any Claim

In addition to generous monetary bonuses, all employees at WFAC can earn 'Chorlty Chips' (CCs) for doing everyday things, such as attending work each day or meeting their quality expectations. The company have created an online shop where employees can spend their CCs to get goods such as vouchers, family days out or additional leave. Similar to online banking, each employee also has their own balance, prominent when they log on. Another jewel in WFAC's crown is their ‘Achievements' feature. Appealing to their young workforce, the company ventured outside the box and decided to create a system that mirrors a video game. Agents can ‘unlock' Achievement Points (AP) for completing a range of activities, some that are easily attained, such as logging onto the system for the first time and others which are more challenging, such as the agent's customers receiving over one million pounds worth of offers in a month. These APs can then be exchanged for currency in the internal shop.

In addition to generous monetary bonuses, all employees at WFAC can earn 'Chorlty Chips' (CCs) for doing everyday things, such as attending work each day or meeting their quality expectations. The company have created an online shop where employees can spend their CCs to get goods such as vouchers, family days out or additional leave. Similar to online banking, each employee also has their own balance, prominent when they log on. Another jewel in WFAC's crown is their ‘Achievements' feature. Appealing to their young workforce, the company ventured outside the box and decided to create a system that mirrors a video game. Agents can ‘unlock' Achievement Points (AP) for completing a range of activities, some that are easily attained, such as logging onto the system for the first time and others which are more challenging, such as the agent's customers receiving over one million pounds worth of offers in a month. These APs can then be exchanged for currency in the internal shop.

WFAC are currently supporting ‘All Creatures Great and Small', a local animal charity that rescues and re-homes animals. They were recently in a dire financial situation, so the company asked employees to dig deep to support the charity through paying to 'dress down'. WFAC don't just ask for monetary donations though, they also support their re-homing efforts by posting the details of available pets on the internal newsletter 'Tintern Times'. There is even a collection bin in the reception area where employees can donate pet food. Another cause the company are currently supporting is a local child named Lily-May, who has a genetic disorder that affects the central nervous system. WFAC are supporting her family to fund the building of a sensory room, all to provide Lilly-May with additional stimulus through donations, a football tournament and other events. The company have also helped a local retirement home by donating radios, so that the elderly residents would be less lonely.