The company works closely with employees to monitor work levels and are very conscious of supporting staff when they have demands at home. For example they provide flexibility if an employee needs to support a family member. The firm's culture promotes a strong ethos of ensuring staff are supported through all stages of their lives. They hold a Summer BBQ each year where all staff and their families are invited. Due to the economic climate this year the Partners cooked the BBQ themselves. To promote healthy eating they provide subsidised healthy food in the staff kitchen and free fruit to all staff.

As staff progress they are given the opportunity to take on more management responsibility where appropriate with support from their head of department and HR. They are encouraged to assist in making departmental decisions and supervise less experienced staff and conduct their appraisals. Wollaston's do not have a formal mentoring scheme however new joiners are assigned a buddy and less experienced staff will sit next to more experienced staff to support them and develop their knowledge.

An annual memo is sent individually to each staff member detailing their salary and benefits package. Through the appraisal process Wollaston's identify opportunities for development and where a member of staff has performed well they are given the opportunity to increase their responsibility. Where teams or individuals work additional hours on specific projects they may be given extra time off above their holiday entitlement. Employees are rewarded for their efforts with a Christmas bonus and bottles of wine. Team and individual successes are highlighted on the intranet and the senior partner emails employees to highlight and congratulate them on their achievements.