Officially a Very Good
Company to Work For
Officially a Very Good
Company to Work For
Officially an Outstanding
Company to Work For
Officially an Outstanding
Company to Work For
Officially a World Class
Company to Work For
Officially a World Class
Company to Work For
Officially a Good
Company to Work For
Officially a Good
Company to Work For
Officially a Global*
Good Company
to Work For
Officially a Good
Company to Work For
Globally*
XLN supply small British businesses with essential service such as phone, fibre broadband, card processing and energy coupled with uniquely high levels of customer service to help keep them up and running. The company was founded in 2002 by Christian Nellemann who set out to revolutionise the epidemic of poor customer service and slash unnecessary high costs. They are passionate about helping small businesses and ensuring that high streets are not taken over by large corporate organisations. Their teams answer calls in 6 seconds compared to their competitors average of 1000 and they resolve over 90% of issues on the first call. Their teams are dedicated to keeping small businesses up and running. As a result of their last engagement survey they have conducted team 'Spotlight Interviews'. These are a series of on-going interviews, whereby they talk to individuals from every area of the business about what they do, whilst also revealing their personality and sharing with the business alongside photographs. This has had real impact in allowing the teams to not only understand what people do, but also to put names to faces and help develop a family culture.
My team is fun to work with
XLN have found that Shadowing is the most effective form of support. Their team always feedback that learning by directly following someone with experience in a higher grade role gives them the confidence to step up. It offers the knowledge and clarity of what is expected. It's the simplest way to find out what good looks like and also identify potential areas where they can make improvements to the way the roles are managed.
I believe I can make a valuable contribution to the success of this organisation
XLN have found that Shadowing is the most effective form of support. Their team always feedback that learning by directly following someone with experience in a higher grade role gives them the confidence to step up. It offers the knowledge and clarity of what is expected. It's the simplest way to find out what good looks like and also identify potential areas where they can make improvements to the way the roles are managed.
I feel that my manager talks openly and honestly with me
XLN prides itself on “promoting within” and as an organisation that can only be achieved by constant employee development. If any employee requests any training, whether specific to their role or not, they will always say yes. They believe if an employee wants to better themselves, then they should do everything possible to retain that ambition within the business and offering unlimited training resource is key to that.
My team is fun to work with
XLN have found that Shadowing is the most effective form of support. Their team always feedback that learning by directly following someone with experience in a higher grade role gives them the confidence to step up. It offers the knowledge and clarity of what is expected. It's the simplest way to find out what good looks like and also identify potential areas where they can make improvements to the way the roles are managed.
I believe I can make a valuable contribution to the success of this organisation
XLN have found that Shadowing is the most effective form of support. Their team always feedback that learning by directly following someone with experience in a higher grade role gives them the confidence to step up. It offers the knowledge and clarity of what is expected. It's the simplest way to find out what good looks like and also identify potential areas where they can make improvements to the way the roles are managed.
My team is fun to work with
XLN have found that Shadowing is the most effective form of support. Their team always feedback that learning by directly following someone with experience in a higher grade role gives them the confidence to step up. It offers the knowledge and clarity of what is expected. It's the simplest way to find out what good looks like and also identify potential areas where they can make improvements to the way the roles are managed.
If you like what you see here and would like to know more about working for a
Ones to Watch
organisation, simply click the link for further information about careers with
XLN | for small business
.
