Zurich

Hidden mission statement
http://www.zurich.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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Best Company to work for in the UK
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Best Company
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EMPLOYEES AT ZURICH, the insurance giant, have double indemnity on their job satisfaction. Not only are they covered for professional fulfillment, they also volunteer for charity in office hours — more than 60% of staff used work time to give something back to society last year. The Swiss-owned company was founded in 1872, and has a UK workforce of 6,200 based at Fareham in Hampshire. Its staff believe the company does a lot for the local community, giving it a 68% positive score on this measure, the highest among big companies. Charitable activities are encouraged (89%, ranking second), and employees believe Zurich has a strong social conscience (81%, also second) and makes a positive difference to the world (69%, sixth). The Zurich Community Trust matches staff donations made by payroll giving on a pound-for-pound basis, and fundraising done in the office or individually is also matched 100%, with no upper limit. Zurich also matches funds raised for charity by employees' children, up to a £50 limit. In total, the company itself contributed 80% of the £2.9m donated to charity on its behalf last year. In addition, volunteering is embedded in the company culture and staff donated 6,400 days of their time to help good causes, including such initiatives as the “call-in-time” telephone befriending scheme to reduce isolation for elderly people, in partnership with Age UK. Zurich also offers local young people six-month secondments and has ended up employing six of them directly. Competitive salary and benefit packages help Zurich staff feel properly rewarded for their jobs. Almost half of employees qualify for Zurich's pension, into which the company pays 29.3% of salary. Health screening, income protection, life assurance and reward shares are some of the company-wide benefits on offer. People can exchange pre-tax salary for savings on extras including low-cost local parking, dental care, skin screening and Zurich Spree —a prepaid MasterCard. www.zurich.co.uk

Featured Workplace Factors

Giving Something Back

97% of staff agreed

My organisation encourages charitable activities

Payroll Giving to Zurich Community Trust is on a pound for pound basis with no upper limit. Office based or individual fundraising by employees for the Zurich Community Trust is matched 100% with no upper limit. Team fundraising for nominated external charities is matched 50% and capped at £10,000 per event. Individual fundraising for nominated charities is matched 50% and capped at £500 per event. Children of staff fundraising is pound for pound and capped at £50. National charity days such as Red Nose Day or Children in Need are also matched 50% with no cap.

My Company

90% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Payroll Giving to Zurich Community Trust is on a pound for pound basis with no upper limit. Office based or individual fundraising by employees for the Zurich Community Trust is matched 100% with no upper limit. Team fundraising for nominated external charities is matched 50% and capped at £10,000 per event. Individual fundraising for nominated charities is matched 50% and capped at £500 per event. Children of staff fundraising is pound for pound and capped at £50. National charity days such as Red Nose Day or Children in Need are also matched 50% with no cap.

My Manager

86% of staff agreed

I feel that my manager talks openly and honestly with me

Zurich recognises its employees are best placed to identify and rectify issues within the business and have in place a range of processes to allow their concerns to be heard and dealt with. One of the key innovations is the introduction of the 3Cs – Concern, Cause and Countermeasure. This allows colleagues to raise any issues they have, with for example their working practices or working environment and if they can, suggest solutions. Each issue is held on a central database which tracks their progress and highlights any trends affecting areas of the business. Once an issue is raised it is discussed in weekly meetings and the colleague raising the issue is then empowered to implement the solution. If this is not possible it may be passed to a manager or further up for a solution. Zurich also places great emphasis on the results of the Best Companies survey. The effectiveness of these changes are then monitored through feedback and mini surveys. In addition, some departments have set up Quality Circles to facilitate the changes highlighted by the employee survey on a more micro level. The Circle is made up of managers and employee representatives and solutions are communicated back and monitored by Circle.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

List Positions

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11
Best NFP Organisations to work for in the UK
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