Paradigm Housing Group

Managing more than 15,000 homes across London and the South East, we want to help people have a home they can afford.
Hidden mission statement
http://www.paradigmhousing.co.uk

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There is plenty of opportunity for employees to stand out and drive improvement in “small but mighty” Paradigm Housing Group. Many staff have built long-term careers with the people-centred not-for-profit organisation in High Wycombe, where there is a high rate of internal appointments for job vacancies.

Paradigm began as the first large-scale voluntary stock transfer in the 1980s, from Chiltern District Council. For tenants, it provides about 15,000 affordable homes in London and surrounding areas for people who would otherwise be priced out of the housing market. For employees, it offers a friendly and open place to work, with an appreciation of the importance of a work-life balance and a great benefits package.

The diverse workforce has a strong social committee and wellbeing working group. The housing group encourages formal and informal job shadowing across different teams, saying “their passion is infectious, and leaves you with a true feeling of who Paradigm is”. All directors spend time in customer-facing roles to keep in touch with Paradigm's communities.

Senior leaders have made sure the workforce has stayed connected over the past year with vlogs and webinars – and held extra team meetings to address the specific needs of technicians working remotely. When government guidelines allowed, managers began inviting staff members to one-to-one walking meetings to combine exercise with a chat about how things were going. Feedback from staff has been positive about the meetings, which have helped to combat isolation.

Featured Workplace Factors

Personal Growth

64% of staff agreed

This job is good for my own personal growth

Engagement with learning has increased in the past year, measured by virtual classroom bookings. In feedback, staff have asked for Paradigm's bite-size webinar series to continue. The organisation is designing a leadership development programme, launching in 2021, in partnership with an external training provider.

My Team

74% of staff agreed

I feel a strong sense of family in my team

Paradigm's asset management team organised themed meetings in fancy dress, sharing pictures on the staff intranet. Many colleagues said they had got to know each other better during lockdown, seeing their workmates' family members and pets during virtual meetings. Teams competed in Paradigm's Charity Summer Challenge to cover 15,000km to raise money for Mind.

Giving Something Back

68% of staff agreed

This organisation has a strong social conscience

Paradigm Foundation Committee uses surplus funds drawn from operating costs to distribute money to local charities or community groups in need of support. The organisation has donated £10,000 to food banks and £5,000 to domestic abuse charities in areas where Paradigm has properties.

Quick Facts

Organisation established in
1988
Total number of employees
5
Number of UK locations
Employee average age
53% : 47%
Male : Female employee ratio
43%
Employees earning £35k+
8%
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

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