My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work

Every week the CEO runs office hours to get unfiltered feedback from everyone in the company, and outside of this they will regularly check in with the different teams.
Every week the CEO runs office hours to get unfiltered feedback from everyone in the company, and outside of this they will regularly check in with the different teams.


Handover books are used as staff don't always work together on the same shifts and may not see each other for a number of days, so can communicate anything in here for the team on the next day.
Red and Blue make sure all staff receive a break with a meal and the managers are aware of any signs to look out for if a member of staff are struggling.


Randstad firmly believe that they offer best in class learning and development to all employees at all levels and roles, and emphasise the importance of a learning culture.
Randstad firmly believe that they offer best in class learning and development to all employees at all levels and roles, and emphasise the importance of a learning culture.


Plastic Surgeon match funds raised by employees for charity. They have recently matched donations to Dartmoor Rescue, Christmas Jumper Day and Comic Relief.
Managers at Plastic Surgeon have an annual appraisal during which their performance is assessed.


The CEO conducts monthly all staff meetings, has an open door policy for any employee that wishes to speak with them, and makes themselves highly visible to staff by frequenting the staff room and walking around the office.
The CEO conducts monthly all staff meetings, has an open door policy for any employee that wishes to speak with them, and makes themselves highly visible to staff by frequenting the staff room and walking around the office.

Leaders operate an open-door policy. They also hot desk around the office each day and sit with all departments. They are always involved in company socials and make appearances at departmental conferences.
During appraisals, managers will always refer to Pentagon Play's mission and values, and remind each member of their team exactly what they are working towards.


Before anyone starts, Paymentsense ensure they are sent all required information, managers reach out with extra information and they also pop a goody bag in the post for them with the organisations brand book.
Before anyone starts, Paymentsense ensure they are sent all required information, managers reach out with extra information and they also pop a goody bag in the post for them with the organisations brand book.

The senior management team meet once a week in the run up to and during peak season (April to September), and once every 2 weeks rest of the year, to discuss and review all areas of the business.
The senior management team meet once a week in the run up to and during peak season (April to September), and once every 2 weeks rest of the year, to discuss and review all areas of the business.


Performance is formally reviewed within the performance management process, which involves regular 121 meetings and quarterly performance reviews.
Performance is formally reviewed within the performance management process, which involves regular 121 meetings and quarterly performance reviews.


Nexus' Senior Management Team have all been enrolled in a dedicated, team leadership development programme. Delivered by an external specialist, the Managers will attend four module workshops and four action learning sets over the course of 9 months.
Nexus' Senior Management Team have all been enrolled in a dedicated, team leadership development programme. Delivered by an external specialist, the Managers will attend four module workshops and four action learning sets over the course of 9 months.
Looking for more information on our solutions? Let us know how we can help and the right member of our team will be in touch shortly.