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My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
The organisation has moved from appraisals to ‘achievement conversations'. There's an Ideas Lab on the blog site to encourage innovation, and board briefings to share information about decisions and milestones with staff. The senior team embraced the recent Summer Challenge, which included the Tour de Yorkshire bike ride and Three Peaks Challenge.
Staff are subscribed to the Health Shield cash plan, offering health and wellbeing initiatives alongside an employee assistance programme. The Summer Challenge is an in-house programme that looks at whole-person wellbeing, including mindfulness and physical challenges.
Development training and support comes through workshops, roadshows, conferences and area meetings. An annual support day camping trip helps informally reiterate brand characteristics in a fun way through group activities. People get 'add-on roles' to give them extra responsibilities.
Development training and support comes through workshops, roadshows, conferences and area meetings. An annual support day camping trip helps informally reiterate brand characteristics in a fun way through group activities. People get 'add-on roles' to give them extra responsibilities.
Karndean rewards individuals for length of service with the business, and recently introduced a reward for those who have worked at the firm for five years. In 2018, there were 13 people who had worked for Karndean for more than ten years, the largest ever proportion.
Karndean rewards individuals for length of service with the business, and recently introduced a reward for those who have worked at the firm for five years. In 2018, there were 13 people who had worked for Karndean for more than ten years, the largest ever proportion.
Kantar's Manager Toolkit helps senior staff to better understand the key role they play and best practice to achieve the optimum outcome. Their online social media forum also invites team leaders to discuss what they believe makes a good manager.
Kantar's Manager Toolkit helps senior staff to better understand the key role they play and best practice to achieve the optimum outcome. Their online social media forum also invites team leaders to discuss what they believe makes a good manager.
A new intranet helps communicate performance, recent deals, new starters, work anniversaries, and more. All managers hold weekly team meetings, weekly management meetings and monthly operational board meetings. There's a suggestions box in the canteen and company-wide trips to Aintree races, walks and nights out.
A new intranet helps communicate performance, recent deals, new starters, work anniversaries, and more. All managers hold weekly team meetings, weekly management meetings and monthly operational board meetings. There's a suggestions box in the canteen and company-wide trips to Aintree races, walks and nights out.
The Haven House 2020 Vision is visible on the website and part of the recruitment process. A competency framework links into the organisation's core values and forms part of the appraisal process.
Haven House are keen to reduce one-time-only plastics. All staff get a water bottle and one-time-only plastic cups are minimised. Green initiatives include an instant boiling water tap, recycling toner cartridges and sensor lights. The garden is planted to attract bees.
Their management development programme caters for new managers and seasoned leaders alike, and includes a variety of programmes that provide managers with everything they need to succeed in their role.
The company has invested in building a learning and development team that offers cutting-edge training for employees at all stages of their career with Harnham. This includes gamified and action-based learning, alongside regular performance reviews.
They pride themselves on being 'lawyers you'll enjoy working with', which sets the tone for the firm's approach to workplace stress, as great client service can't be delivered when stressed. Regular meetings help to identify potentially stressful situations linked to workload.
The firm feels strongly that all employees contribute to the organisation's overall success; therefore, their benefits package recognises the contributions of everyone and provides rewards accordingly. All salaries are benchmarked to ensure that they are fair and competitive.
Managing Director Neil Lawrence engages with the business in a number of ways. He is frequently visits every office across the branch network to spend time with employees, and regularly provides video, letter and email updates, including notes in the company newsletter.
Managing Director Neil Lawrence engages with the business in a number of ways. He is frequently visits every office across the branch network to spend time with employees, and regularly provides video, letter and email updates, including notes in the company newsletter.
They take a very mature approach to work-life balance, whereby employees are encouraged to work from home and take some form of exercise throughout the day, such as a 20-minute walk outside to get some fresh air.
The highlight of Fourth's year has been the Achieve More workshops, which got everybody talking about the company's values, purpose and customers. Since then, interdepartmental communication has increased, as well as the number of employee-led projects.
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