My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
The company frequently celebrate successes.
The company frequently celebrate successes.
On December 10 2010, the company held their annual Christmas Party and put on a stunning Venetian-style Masquerade Ball and invited everyone at Albany Software to buy or create a mask for the occasion. On the night, there were awards for the most spectacular mask, the most creative mask, the most striking male and the most dazzling female. The Ball was well attended by 40 staff and 21 of their partners and everyone there enjoyed themselves, seeming to relish the occasion to let their hair down at the end of a challenging year. As always, these events are a great opportunity for staff at all levels including the Senior Management team to communicate and interact.
On December 10 2010, the company held their annual Christmas Party and put on a stunning Venetian-style Masquerade Ball and invited everyone at Albany Software to buy or create a mask for the occasion. On the night, there were awards for the most spectacular mask, the most creative mask, the most striking male and the most dazzling female. The Ball was well attended by 40 staff and 21 of their partners and everyone there enjoyed themselves, seeming to relish the occasion to let their hair down at the end of a challenging year. As always, these events are a great opportunity for staff at all levels including the Senior Management team to communicate and interact.
Giving back to the wider community is very important to Abel & Cole. Every week they give food to local hospices and charities. Every week, through their Farmer's Choice not-for-profit scheme, they sell wholesale organic fruit and veg to schools, so they can sell them to parents and teachers, keeping the profit for school equipment and other fundraising projects. Every month Abel & Cole donate approximately 15 free boxes of fruit and vegetable to small charities, for auctions, raffles and other fundraising activities. Since June 2010 they have collected hundreds of unwanted bicycles from their customers, repaired them and shipped them to community projects in Ghana.
Keith Abel and Ted Bell, the leaders of the organisation, make regular ‘pilgrimages' to every sight in the company and meet with every single employee either as an individual or in small groups for a Q&A session. Managers are not present at the employees' meetings. This sometimes involves visits to the drivers' depots at 3.00 am and a lot of travelling around. These meetings have a huge impact on employee engagement as they cut out the middle-man and allow employees from all levels to sit down with those at the top of the company. Employees are invited to ask questions and give feedback and often the sessions can be quite intense and challenging from the directors. Afterwards, lists of actions are produced for each department and all employees are regularly updated on the progress of these actions.
Zeus have quarterly CEO awards, one to an individual in each team in the business, in recognition of outstanding achievement or efforts. The most recent awards in one department were i-Pads.
Zeus have quarterly CEO awards, one to an individual in each team in the business, in recognition of outstanding achievement or efforts. The most recent awards in one department were i-Pads.
Staff at QC Supplies are given the opportunity to earn bonuses and commission by achieving agreed goals. Also, staff are frequently taken to events involving refreshments, entertainment and meals as a 'Thank you' for their whole-hearted committment to the company to ensure that they feel they are rewarded for their efforts.
QC Supplies have a nominated charity which receives their organisation's support and employees are actively involved in choosing which charity to support. They support the Send a Cow Charity, to which they donate a percentage of their Own Brand turnover towards provision of cows in Africa. In addition they also sponsor events held by local schools and charities.
To ensure employees feel rewarded they send Thank you letters and hard work is always acknowledged .
Leads by example, ultimate professional, consistent and fair and commands respect without having to ask for it.
There are many courses that employees can take part in: Manual Handling, HACCP Auditor courses, IOSH NEBOSH Environment Awareness, Forklift Training, HR Workshops, Management Programmes, Finance for non Finance Managers, NVQ's in Warehousing, iTQ,Business Skills, Business Improvement Techniques, ESOL Skills for Life, Food Hygiene, Diversity.
There is internal support counselling and recommendations for external providers to assist employees if required through Andover Mind and other counselling services. These can also be part or full funded by the company. Vitacress have a professional therapeutic massage consultant that comes in weekly and conducts 15 minutes head and shoulder massages for any employee that would like to participate. The employee pays for this service but Vitacress pay the employee whist they receive their massage.
Teletext Holidays have a budget specifically for fun and social events. Some examples of these events are: Bowling, Quizzes and Nights Out. Team celebrations are held with regular monthly meets and specific milestones are always celebrated in various styles. Staff at Teletext Holidays recently celebrated Stag and Hen do's for two team members.
Teletext Holidays have a budget specifically for fun and social events. Some examples of these events are: Bowling, Quizzes and Nights Out. Team celebrations are held with regular monthly meets and specific milestones are always celebrated in various styles. Staff at Teletext Holidays recently celebrated Stag and Hen do's for two team members.
TD Waterhouse match funds raised by their employees for charity pound for pound with no upper limit. Their HR Director is chair of the Leeds and Bradford Cares Advisory Board. - In the past 12 months they have won the CARES North West Community Impact award and more than 48% of employees have so far taken part in one or more CSR activity this year. They also achieved a Gold Award for their Investors in People Application. They use CSR as a development tool and have a CSR module on their Management Development Programme. They have a mix of volunteers across all of the business areas at all levels, from the CEO and beyond and their CSR strategy adopts a community based approach to ensure that they are giving back consistently to the communities in which they operate.
TD Waterhouse match funds raised by their employees for charity pound for pound with no upper limit. Their HR Director is chair of the Leeds and Bradford Cares Advisory Board. - In the past 12 months they have won the CARES North West Community Impact award and more than 48% of employees have so far taken part in one or more CSR activity this year. They also achieved a Gold Award for their Investors in People Application. They use CSR as a development tool and have a CSR module on their Management Development Programme. They have a mix of volunteers across all of the business areas at all levels, from the CEO and beyond and their CSR strategy adopts a community based approach to ensure that they are giving back consistently to the communities in which they operate.
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