My Manager
My Team

Team Cohesion = Performance

Our research shows strong team relationships boost productivity, decision-making and innovation. The My Team factor measures what matters most.
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Omni Resource Management Solutions

As an open and transparent business, Omni utilises an array of working practices to boost team interaction - including weekly and monthly meetings across all business units. The most notable example of this is the weekly Account Manager meetings which are dedicated to providing employees the opportunity to raise operational and workplace challenges they're currently experiencing within a supportive forum. Once an issue has been raised, and a round of questions posed, each Account Manager is given an opportunity to suggest a solution in a bid to reach a successful outcome. Omni believes that inclusive initiatives such as this not only create new two-way channels of communication within a team, but also builds trust among employees and ultimately enhances employee engagement and productivity.

As an open and transparent business, Omni utilises an array of working practices to boost team interaction - including weekly and monthly meetings across all business units. The most notable example of this is the weekly Account Manager meetings which are dedicated to providing employees the opportunity to raise operational and workplace challenges they're currently experiencing within a supportive forum. Once an issue has been raised, and a round of questions posed, each Account Manager is given an opportunity to suggest a solution in a bid to reach a successful outcome. Omni believes that inclusive initiatives such as this not only create new two-way channels of communication within a team, but also builds trust among employees and ultimately enhances employee engagement and productivity.

As an open and transparent business, Omni utilises an array of working practices to boost team interaction - including weekly and monthly meetings across all business units. The most notable example of this is the weekly Account Manager meetings which are dedicated to providing employees the opportunity to raise operational and workplace challenges they're currently experiencing within a supportive forum. Once an issue has been raised, and a round of questions posed, each Account Manager is given an opportunity to suggest a solution in a bid to reach a successful outcome. Omni believes that inclusive initiatives such as this not only create new two-way channels of communication within a team, but also builds trust among employees and ultimately enhances employee engagement and productivity.

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Omega Pharma Ltd

Omega is committed to making a difference to their employees by celebrating ownership that inspires them to build their legacy. Omega want to be the company everyone wants to join and no one wants to leave. This year the company developed an organisational development strategy that drove 3 key areas; Insight into self, understanding others, and delivering results. The company created an innovative pilot leadership development program aligned to these 3 areas; that is a blend of classroom, experimental, learning circle learning and supported with coaching. Each delegate was nominated for their personal skills and attributes as well as their alignment to the company's values. The company is currently working with the Institute leadership and Management development to have this program accredited and as it is a pilot program we are working with the delegates to code sign and evolve for cohort 2 in 2016- further demonstrating our commitment to working as one team to drive perfection.

The company's Make a Difference mission has remained true since their GM started in the business. The company is consistent in how they reference this for their consumers, customers, suppliers and employees alike. The Company Values were not defined top down but were developed by a group of employees from across the business. The Company Values are not on a wall, unforgotten or reminded about once a year. Instead, they are integrated tin every day as a reference to HOW they should run the business. The Company has a Values Charter which defines the standards they should expect of each other in reference to the outrageous ambition “T200” was launched two years ago, combined with a profit share scheme which means all employees can gain from a share in the business should the company hit certain profit targets.

Omega is committed to making a difference to their employees by celebrating ownership that inspires them to build their legacy. Omega want to be the company everyone wants to join and no one wants to leave. This year the company developed an organisational development strategy that drove 3 key areas; Insight into self, understanding others, and delivering results. The company created an innovative pilot leadership development program aligned to these 3 areas; that is a blend of classroom, experimental, learning circle learning and supported with coaching. Each delegate was nominated for their personal skills and attributes as well as their alignment to the company's values. The company is currently working with the Institute leadership and Management development to have this program accredited and as it is a pilot program we are working with the delegates to code sign and evolve for cohort 2 in 2016- further demonstrating our commitment to working as one team to drive perfection.

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NewVoiceMedia

Company Show and Tell + Beer & Lightening sessions take place fortnightly on a Friday afternoon. The sessions promote a culture of shared learning and enhance internal communication across departments whilst enjoying a cold beer and snacks. Development and Operations teams present news around completed features, product updates and roadmap progress as well as new ideas, technologies and learning from conferences and personal self development. Sales and Marketing teams share emerging industry trends, competitor analysis and customer case-studies. HR , Finance and other support functions hold regular slots to provide insight on new-initiatives and processes. A monthly podcast was introduced to pull together interesting stories, interviews and the latest news and updates from across the business - essentially something to bridge the gap between the quarterly company meeting and day to day communications. The most popular podcast to date included an interview with NewVoiceMedia's founder and CTO Ashley Unitt who shared why he started the company and his visions for the future.

Company Show and Tell + Beer & Lightening sessions take place fortnightly on a Friday afternoon. The sessions promote a culture of shared learning and enhance internal communication across departments whilst enjoying a cold beer and snacks. Development and Operations teams present news around completed features, product updates and roadmap progress as well as new ideas, technologies and learning from conferences and personal self development. Sales and Marketing teams share emerging industry trends, competitor analysis and customer case-studies. HR , Finance and other support functions hold regular slots to provide insight on new-initiatives and processes. A monthly podcast was introduced to pull together interesting stories, interviews and the latest news and updates from across the business - essentially something to bridge the gap between the quarterly company meeting and day to day communications. The most popular podcast to date included an interview with NewVoiceMedia's founder and CTO Ashley Unitt who shared why he started the company and his visions for the future.

Company Show and Tell + Beer & Lightening sessions take place fortnightly on a Friday afternoon. The sessions promote a culture of shared learning and enhance internal communication across departments whilst enjoying a cold beer and snacks. Development and Operations teams present news around completed features, product updates and roadmap progress as well as new ideas, technologies and learning from conferences and personal self development. Sales and Marketing teams share emerging industry trends, competitor analysis and customer case-studies. HR , Finance and other support functions hold regular slots to provide insight on new-initiatives and processes. A monthly podcast was introduced to pull together interesting stories, interviews and the latest news and updates from across the business - essentially something to bridge the gap between the quarterly company meeting and day to day communications. The most popular podcast to date included an interview with NewVoiceMedia's founder and CTO Ashley Unitt who shared why he started the company and his visions for the future.

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Networks First Limited

Networks First believe strongly in giving back, and they currently have a number of initiatives in place to help raise money for their local chosen charity, Birmingham's Children's Hospital. These include: Tuck Shop - a variety of items are on sale to employees via Networks First's own 'tuck shop' including items such as; chocolate, sweets, crisps, popcorn, cans of pop, flavored water etc. Suggested donations are provided, and there is an honesty box for people to make their donation for an item. All profits go to the company's chosen charity BCH. Bake-Off - Throughout the the Entertainments Committee set dates for a bake off between employees in the office. Employees then donate a cake(s) on the day, which get entered into a competition for the chance to win vouchers for the Tuck Shop and a certificate that Mary Berry would be proud of! Employees then make a donation for a slice of cake. Employees can chose to bring in shop cakes, but these are not entered in the competition.

Networks First believe strongly in giving back, and they currently have a number of initiatives in place to help raise money for their local chosen charity, Birmingham's Children's Hospital. These include: Tuck Shop - a variety of items are on sale to employees via Networks First's own 'tuck shop' including items such as; chocolate, sweets, crisps, popcorn, cans of pop, flavored water etc. Suggested donations are provided, and there is an honesty box for people to make their donation for an item. All profits go to the company's chosen charity BCH. Bake-Off - Throughout the the Entertainments Committee set dates for a bake off between employees in the office. Employees then donate a cake(s) on the day, which get entered into a competition for the chance to win vouchers for the Tuck Shop and a certificate that Mary Berry would be proud of! Employees then make a donation for a slice of cake. Employees can chose to bring in shop cakes, but these are not entered in the competition.

Networks First believe strongly in giving back, and they currently have a number of initiatives in place to help raise money for their local chosen charity, Birmingham's Children's Hospital. These include: Tuck Shop - a variety of items are on sale to employees via Networks First's own 'tuck shop' including items such as; chocolate, sweets, crisps, popcorn, cans of pop, flavored water etc. Suggested donations are provided, and there is an honesty box for people to make their donation for an item. All profits go to the company's chosen charity BCH. Bake-Off - Throughout the the Entertainments Committee set dates for a bake off between employees in the office. Employees then donate a cake(s) on the day, which get entered into a competition for the chance to win vouchers for the Tuck Shop and a certificate that Mary Berry would be proud of! Employees then make a donation for a slice of cake. Employees can chose to bring in shop cakes, but these are not entered in the competition.

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Nelson Bostock Group Ltd

The company have invested in a bespoke leadership development programme "Talent Unlimited", in order to develop the skills of senior leadership team. The programme focuses on authenticity and both technical and behavioural skills to enhance individual capability. All managers are provided with appraisal training, focusing on the appraisal process but more importantly, how to deliver an effective appraisal so that individuals leave the meeting feeling motivated regardless of the topics covered. In addition to this, they have also recently invested in line - management training, this is for current line manager and those likely to be promoted in the near future into a managerial role. This is to ensure they have the required capabilities before taking on the responsibility. The course covers recognising everyone as an individual whilst highlighting the importance of treating everyone fairly, delegation, motivation and how and when to have difficult conversations.

They have run internal comms campaigns and postcard desk drops to reiterate the mission, vision and company values. They also feature in appraisal forms to ensure that employees are living and breathing our shared goals.

They have run internal comms campaigns and postcard desk drops to reiterate the mission, vision and company values. They also feature in appraisal forms to ensure that employees are living and breathing our shared goals.

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Mullen Lowe London

Staff at DLKW Lowe were involved in helping decide what the company's values should be and have been included from day one. Staff meetings were used as a forum to discuss the company's values. The values of the company are now communicated during the induction process for new employees and also in the language used throughout the company day in and day out.

The senior management team at DLKW Lowe demonstrate the company's values through their behaviour and always use the company's terminology in all staff meetings. They also award staff who continually demonstrate the company's values in their day to day working lives.

The senior management team at DLKW Lowe demonstrate the company's values through their behaviour and always use the company's terminology in all staff meetings. They also award staff who continually demonstrate the company's values in their day to day working lives.

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Morgan Hunt UK Limited

Following the appointment of their new Head of Talent, the company began with a major overhaul of the entirety of the learning and development offering. A new company-wide appraisal process and associated documentation was rolled out, in line with the commencement of the new fiscal year. This allowed their L&D team to conduct a full training needs analysis across the company. Their training partner, with Head of Talent, launched a “new starter training programme” for onboarding all new employees. Their mid-level / Senior Consultants were offered a newly designed “advanced sales training course” to enhance and develop their skills, and maximise their potential. Having previously had all management training delivered by external partners, they were able to bring this offering in house and are in the process of delivering a new “Leadership Development Programme” to the entirety of their Management team. They have also assessed and redesigned their promotional process to guarantee transparency and parity at all levels. Their existing competency documents were reviewed and redesigned to ensure complete clarity of expectations for all staff for the level they are currently operating at, but also to convey to them what needs to be done in order to achieve promotion. With this increased investment they are able to create and execute a full L&D strategy, whilst simultaneously being able to create bespoke training packages in house.

Following the appointment of their new Head of Talent, the company began with a major overhaul of the entirety of the learning and development offering. A new company-wide appraisal process and associated documentation was rolled out, in line with the commencement of the new fiscal year. This allowed their L&D team to conduct a full training needs analysis across the company. Their training partner, with Head of Talent, launched a “new starter training programme” for onboarding all new employees. Their mid-level / Senior Consultants were offered a newly designed “advanced sales training course” to enhance and develop their skills, and maximise their potential. Having previously had all management training delivered by external partners, they were able to bring this offering in house and are in the process of delivering a new “Leadership Development Programme” to the entirety of their Management team. They have also assessed and redesigned their promotional process to guarantee transparency and parity at all levels. Their existing competency documents were reviewed and redesigned to ensure complete clarity of expectations for all staff for the level they are currently operating at, but also to convey to them what needs to be done in order to achieve promotion. With this increased investment they are able to create and execute a full L&D strategy, whilst simultaneously being able to create bespoke training packages in house.

The company's Head of Talent post was specifically appointed this year to focus on developing their management team. Given the growth of the company over the past 12 months, they recognised there was an increasing requirement to be able to offer their own bespoke training in house, in order to be flexible to be able to respond to the manager's individual development needs as and when required. A full leadership development programme has been designed and is currently being delivered to the entirety of their management team, including those working towards a managerial promotion. The course offers a blend of leadership development to include effective coaching in leadership, developing emotional intelligence and also core management skills i.e. conducting effective appraisals and competency development. They have the capacity to follow up with managers, and their line managers, outside of the training programme to offer any extra support or one to one feedback/coaching sessions required. They are currently in the process of reviewing and redesigning their mentorship programme, to ensure both the mentor and the mentee are empowered to maximise the opportunity of external support. Their Directors and Senior Managers have recently undergone a Colorworks psychometric profiling in order to understand and improve their own personal performance but also to inform how they work best as a group.

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MetaPack Ltd

All new team members go through an induction process where they are introduced to the values by an executive team member. These values are reinforced in company collateral, and they are even encrypted on the office tea/coffee mugs. Their mission, vision, strategic objectives and critical success factors are reinforced at the All Hands Quarterly Team Meeting and in company collateral, including large posters displayed in the office. As their values are so crucial to their business they have incorporated them into their Performance Management Process. It is important to the company that they not only understand what their employee achieved but also how.

At Metapack they are very keen on raising the leadership and people management capability and aligning the MetaPack leadership framework to the new vision and growth strategy. They have set up a programme called the ‘MetaPack Leadership Academy' where the focus is on: strategy, managing change, values and behaviour, influence and communication, planning and organising, structure and process, teamwork and motivation, metrics, results and awards.

Within their Software Development and Product Management practices, they engage with Agile work stream structures, managing work on a team basis, using sprints, work planning and retrospective reviews – which help them manage the constant flow of demand coming into these teams, and helps them turn that work around more quickly and efficiently vs. a linear Waterfall approach.

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Medigold Health Consultancy Limited

Medigold provide their staff with many wellbeing initiatives including wellness days, smoking cessation, flu jabs, mini medicals, on-site clinician access, a dedicated wellness website, regular health promotion (on noticeboards and walkways), stress awareness, counselling and physio.

Medigold provide their staff with many wellbeing initiatives including wellness days, smoking cessation, flu jabs, mini medicals, on-site clinician access, a dedicated wellness website, regular health promotion (on noticeboards and walkways), stress awareness, counselling and physio.

Medigold has always attempted to pay annual bonuses to all staff as it is believed that all staff contribute to the success of the organisation. They also undertake regular reviews of salaries to ensure not only that they are exceeding benchmarks but that they are attracting the best people in the organisation.

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MAXIMUS Health & Human Services Ltd

Innovation and continuous improvement are really important to Maximus. The company prides itself on being a business where everyone is encouraged to feedback and suggest changes to processes and working practices. In the past few months Maximus have launched an interactive crowd sourcing platform - Idea Lab. This online system allows all staff members to give their opinions on specific strategic “challenges” and post their own ideas for new initiatives for others to vote on. MAXVoice is the employee representative forum which has recently been the conduit for a variety of changes in the company, including the introduction of new employee benefits. Maximus have developed a delivery model called Progress to Success which provides a structure and the tools to support all operational employees carry out their roles effectively. Team Leaders in all sites act as ‘super users' of this programme and ensure their teams are fully trained and supported in using the model.

This year Maximus launched a new campaign called MAX Living to promote health and wellbeing. Every month all staff are emailed an online magazine which provide fun facts to stay healthy and a challenge for everyone to take part in that will have a big impact on health and wellbeing (e.g. a wall chart to monitor whether you are drinking a minimum of 8 glasses of water a day; a ‘pedometer challenge' competition to see which team can walk/run the greatest number of steps). The aim of MAX Living is to raise awareness of work/health related issues, such as workspace posture and mental wellbeing. They have encouraged teams to be more active by allowing them to take an extended lunch hour once a week to take part in a wellbeing activity (anything from a walk around the park to completing a fitness DVD in the office). Following feedback that teams enjoyed a one-off ‘Fruity Friday' MAX Living challenge, every office now has an allocated weekly fruit budget.

The members of the Senior Leadership Team take every opportunity to be hands on, approachable and demonstrate the company's values. The Senior Leadership Team make regular visits to operational sites, and are currently embarking on a ‘back to the floor' programme, where the team spend some time covering a front line role. Maximus have various committees across the business and each committee is chaired by a Senior Leadership Team member so that ideas and feedback can be taken back to the rest of the Senior Leadership Team for discussion. The Senior Leadership Team also get involved in initiatives that are important to the wider company. There is a commitment to always have a member of the Senior Leadership Team present at each company induction so they can welcome new joiners to MAXIMUS. Regular reward, recognition and engagement events (such as Top Performers dinners and our 6 monthly Roadshows) ensure Senior Leadership Team members spend time with employees at all levels and celebrate their success.

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