Personal Growth - How employees feel about training and their future prospects
When it comes to Personal Growth, focusing on providing growth and development opportunities will make people feel invested in as individuals, so are more likely then to feel better about the Fair Deal factor.


Core manager classes giving needed skills to new and newly hired managers as required. Managers are measured on how well they coach and develop their employees as well as business results. Managers are eager to meet business results and often allow employees flexible work arrangements to accommodate both business and personal balance.
Expedia.com Ltd operates a wellbeing reimbursement annual amount of £850 to offset against sporting activities. Also, as part of the Private Medical Insurance, there is a vitality programme focusing on wellness. Their health provider also runs an annual employee health day consisting of health checks etc. Yoga, pilates and massages are all facilitated on site. Lastly, Expedia offers annual vaccinations and heavily discounted health screens as well as generous personal travel benefits.
Expedia.com Ltd operates a wellbeing reimbursement annual amount of £850 to offset against sporting activities. Also, as part of the Private Medical Insurance, there is a vitality programme focusing on wellness. Their health provider also runs an annual employee health day consisting of health checks etc. Yoga, pilates and massages are all facilitated on site. Lastly, Expedia offers annual vaccinations and heavily discounted health screens as well as generous personal travel benefits.

The whole organisation comes together at the end of every month to celebrate the company's success and individual teams are given the opportunity to present to the whole organisation and are recognised for their success. Efficio has two annual review cycles to ensure that employees do not have to wait a full 12 months before getting feedback and acknowledgement for their hard work. Bonuses are paid bi-annually as an outcome of this review cycle which is also perceived very positively by the employees.
Each employee recieves support and coaching through two direct levels: Immediate Project Manager and Mentor. There are dedicated trainings focused on Project Management and Mentoring. The Project Manager focuses on supporting the employee on specific project needs and deliverables while the Mentor focuses on the employee's career aspirations and long-term goals.
The whole organisation comes together at the end of every month to celebrate the company's success and individual teams are given the opportunity to present to the whole organisation and are recognised for their success. Efficio has two annual review cycles to ensure that employees do not have to wait a full 12 months before getting feedback and acknowledgement for their hard work. Bonuses are paid bi-annually as an outcome of this review cycle which is also perceived very positively by the employees.


The rewards and recognition scheme provides a wide range of benefits ranging from financial bonuses, flexible time, caring for their health and well being by providing health insurance and gym membership as well as genuine help and support through any difficult personal times. Awards are presented at the annual awards ceremony. Similarly, the company also arranges team dinners for well performing teams and monthly social events for all members of staff to enable them to realise that the company value the contribution they are making towards the growth, development and expansion of the company. Financial assistance is provided for further education to different members of staff and time off for exams and study is also given. Staff are also invited to attend external functions throughout the year.
The rewards and recognition scheme provides a wide range of benefits ranging from financial bonuses, flexible time, caring for their health and well being by providing health insurance and gym membership as well as genuine help and support through any difficult personal times. Awards are presented at the annual awards ceremony. Similarly, the company also arranges team dinners for well performing teams and monthly social events for all members of staff to enable them to realise that the company value the contribution they are making towards the growth, development and expansion of the company. Financial assistance is provided for further education to different members of staff and time off for exams and study is also given. Staff are also invited to attend external functions throughout the year.
The rewards and recognition scheme provides a wide range of benefits ranging from financial bonuses, flexible time, caring for their health and well being by providing health insurance and gym membership as well as genuine help and support through any difficult personal times. Awards are presented at the annual awards ceremony. Similarly, the company also arranges team dinners for well performing teams and monthly social events for all members of staff to enable them to realise that the company value the contribution they are making towards the growth, development and expansion of the company. Financial assistance is provided for further education to different members of staff and time off for exams and study is also given. Staff are also invited to attend external functions throughout the year.


The company are really proud to be recognised as an industry leader in Attorney training. Not only are they told this by recruitment consultants, they are recognised by their competitors and experience no problems in recruiting highly talented trainee level Attorneys. The company also has excellent retention rates.
The company are really proud to be recognised as an industry leader in Attorney training. Not only are they told this by recruitment consultants, they are recognised by their competitors and experience no problems in recruiting highly talented trainee level Attorneys. The company also has excellent retention rates.
The introduction of the cash plan, alongside the firm's private health and dental plan which is all paid for by D Young & Co, has been really well received. They have found that individuals are opting for the cash plan more than the private health. The cash plan is a great way to promote other health aspects as it incorporates optical benefits, prescription benefits, as well as alternative medicines. The firm is particularly pleased as this has also generated savings for the business, which have been reinvested into other benefits. These other benefits have included a discounted shopping portal. Whilst not directly associated with well-being, there have been two key advantages. Firstly, it has given individuals the opportunity to maximise online shopping discounts in their comfort of their own home, but it also gives discount in health and well-being areas. For example, employees can get 8% off products at Boots, as well as saving money on gym membership and other fitness activities.


Last year the company organised for a nurse to come into the London office to administer flu vaccinations for any staff who wished to get it for free. They want people to know that they care about their well-being and think that initiatives like this really make that point clear. They also ensure that their staff are provided with fresh fruit which is delivered to the office every week.
Being a fairly small and informal organisation, employees know that they can always be open, honest and candid with their feedback. The company actively seek to recruit people with opinions, who are willing to speak out and make a difference! That said that they also appreciate that sometimes people need a bit of help or support in saying what's on their mind. They therefore conduct an anonymous employee survey every year which covers everything from management style to reward and recognition. Alongside this they run employee participation and suggestion schemes, usually with a theme so they can really focus people's energy into helping solve key matters.
Last year the company organised for a nurse to come into the London office to administer flu vaccinations for any staff who wished to get it for free. They want people to know that they care about their well-being and think that initiatives like this really make that point clear. They also ensure that their staff are provided with fresh fruit which is delivered to the office every week.

The company's comprehensive internal training schedule supports the specific requirements of their employees in a way that an external provider couldn't necessarily do, as it is so specific to their business, run by people within the business. They have a true knowledge sharing focused approach, which helps to keep costs down, but has proven to be highly successful with increased percentage scores in their annual employee survey for Training & Development. It has raised skill levels across the business and supports the development plans of all employees, as it provides employees with the opportunities to learn new skills and gain further understanding of industry relevant information.
The company's recognition strategy is rolled out and communicated to all managers through workshops and guidelines. This includes recognising individual achievements privately and publically e.g through 6 weekly G Forces and the annual Grafter Awards ceremony, as well as monthly Platinum Parking awards, Massages of the Month and Spin the Wheel prizes for people who have been nominated. Managers have the 'Recognition Tool Kit' as a guide and have the ability to spend a set budget on recognising individuals and teams. Everyone in the agency can nominate people through the gratitude boards, which are on public display, and all have easy access to the Thank you cards, which can be personally written and distributed in a timely manner.
The company's comprehensive internal training schedule supports the specific requirements of their employees in a way that an external provider couldn't necessarily do, as it is so specific to their business, run by people within the business. They have a true knowledge sharing focused approach, which helps to keep costs down, but has proven to be highly successful with increased percentage scores in their annual employee survey for Training & Development. It has raised skill levels across the business and supports the development plans of all employees, as it provides employees with the opportunities to learn new skills and gain further understanding of industry relevant information.


The company listens to its employees in many different ways. They have been IIP registered since 1999 and information gained from IIP assessments helps them to understand what their staff feel and think. From this they have implemented their cultural and management competencies. Listening skills are one of the company's key management competencies. The IIP assessments ensure that their management strategies are working, and employees are happy and motivated within the culture and organisation. The company also use an appraisal system that focuses on honest, two-way communication. Their appraisals are not tick-box exercises; they are in-depth discussions with employees about their development needs and career goals. The Fun Committee is a group formed to help ensure that the company promotes social activities and to create a working environment that's fun, engaging and happy.
The company enhance employee well-being through a generous holiday allowance of 30 days plus bank holidays, together with flexible working patterns and a culture that discourages blame. Flexible working hours, home working, reduced hours and job sharing all contribute to a happy workforce. Health, fitness and stress management is encouraged through on-site yoga classes and a five-a-side team football. In addition, a contributory pension scheme and private health insurance help with financial planning and healthcare. The company paid cash plan allows all members a 24 hour free helpline for counselling, health, and well-being advice.
The company listens to its employees in many different ways. They have been IIP registered since 1999 and information gained from IIP assessments helps them to understand what their staff feel and think. From this they have implemented their cultural and management competencies. Listening skills are one of the company's key management competencies. The IIP assessments ensure that their management strategies are working, and employees are happy and motivated within the culture and organisation. The company also use an appraisal system that focuses on honest, two-way communication. Their appraisals are not tick-box exercises; they are in-depth discussions with employees about their development needs and career goals. The Fun Committee is a group formed to help ensure that the company promotes social activities and to create a working environment that's fun, engaging and happy.


The senior management team work closely with managers to ensure that they are aware of targets and objectives and have the resources at their disposal to achieve the required end result. Clients often acknowledge a job well done. This client communication is shared throughout the Company.
At the end of every quarter all employees attend a company presentation given by the CEO in which the CEO goes over the last quarter's results, the company's direction going forward, and any other interesting company news. At the end of the presentation, awards are given out for two categories: Customer First and Team Player. Nominees for the Customer First award demonstrate commitment to supreme service, quality delivery, solution innovation and creative problem solving that has a measurable positive impact on customers. ControlCircle Team Player Award nominees are consistently supportive, creative and always finding ways to add value to their colleagues and the company, ensuring that both ControlCircle and their customers reap the many benefits of them all moving in the same direction to deliver a common set of goals and objectives. Employees are encouraged to nominate team members from across the business for both awards and winners are chosen by the number of nominations. Winners receive up to £100 to spend on an experience day of their choice.
The senior management team work closely with managers to ensure that they are aware of targets and objectives and have the resources at their disposal to achieve the required end result. Clients often acknowledge a job well done. This client communication is shared throughout the Company.

Whilst the team building events always contain a social element and are memorable due to their uniqueness, the most memorable event is the “Monthly Muster”. This is a free form social held at the end of the day on the fourth Thursday of every month in the London office. CloudSense provide simple food and some drinks, but the organisation and content of the get together is run entirely by the employees in a democratic manner. They use the internal collaboration social tools to discuss and promote the "Monthly Muster". The majority of employees work remotely or on customers' premises so this is very much a monthly social, and what makes it so memorable and enjoyable is the enthusiasm people have for it and the bonding it creates beyond normal work.
For CloudSense listening to employees and seeking their ideas and feedback is at the core of engaging with them. The introduction of their social collaboration tool “Chatter” has created a mind shift at CloudSense. All of the senior management team are on Chatter and can post messages, files, videos, etc instantly to the whole company. Any employee can also direct post a message directed to each other, including the senior management team. That message is public so anyone within the company can view the response. They have found that this has created a real time conversation that has driven engagement as it has driven instant public conversations from the management team that everyone can see and respond to. The company no longer use email as their communication tool internally as Chatter has opened up the internal conversation through becoming a social enterprise.
The company have a comprehensive Performance Management policy which supports individual growth and development in line with the company's requirement for skills. Performance Management for CloudSense is a continuous process that starts the day an employee commences employment, from on-boarding through to probation review, regular one-to-ones and yearly annual appraisals. The process is designed to evaluate performance in 3 ways: 'Skills Assessment' to define their skills, 'Behaviours Assessment' to ensure that not only do employees develop the right skill sets for their current role and achieve a desired career path, but they also do their job in a way that is consistent with CloudSense brand values, and an 'Objectives Review' to assist in personal development the achievement of wider company goals.


People are motivated and engaged by working with other smart people. The way managers implement this is to not compromise during recruitment, and keep a consistently high level of motivated and intelligent staff.
People are motivated and engaged by working with other smart people. The way managers implement this is to not compromise during recruitment, and keep a consistently high level of motivated and intelligent staff.
People are motivated and engaged by working with other smart people. The way managers implement this is to not compromise during recruitment, and keep a consistently high level of motivated and intelligent staff.
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