My Manager
Wellbeing

Wellbeing Matters

Poor wellbeing impacts performance and how valued employees feel. Supporting balance and reducing stress keeps employees engaged and productive.
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Hull University Students' Union

Wellbeing is a priority for the union, which has joined up with the Mindful Employer Charter to give staff access to a 24-hour hotline, seven days a week. Staff are encouraged to take regular breaks throughout the day and support is given to managers to help them deal with those employees struggling with their wellbeing.
The organisation supports its employees’ development in a number of different ways. This includes regular opportunities for staff to attend paid-for training programmes that complement their roles. The union’s team of presidents also attends a residential programme, where external facilitators come in to deliver training and development.
As a registered charity, Hull University Students' Union’s primary purpose is giving something back to the community. Students are encouraged to organise and participate in fundraising events through the Raise and Give society, benefiting numerous charities. Employees are also given corporate social responsibility days to volunteer and develop within the community.
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Not For Profit Body's
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Covéa Insurance

This year Covéa launched ‘VIBE’, a new approach to performance management using coaching to help employees develop a leadership style to support their people in setting goals. The company also runs monthly development sessions for employees and offers Accelerate Mentoring Learning pathways to those interested in becoming a mentor or mentee.
Covéa offers a suite of wellbeing tools and services for employees, including 24-hour access to one-on-one support through its Employee Assistance Programme and internal mental health first aiders. The company has a vitality scheme that offers colleagues access to benefits such as free lunchtime workouts and opportunities to earn rewards for looking after their wellbeing.
Having launched its ‘100k Charity Drop’ this year, the organisation gave employees the opportunity to nominate charities close to their hearts to receive a share of £100k. Thanks to them, over 100 charities have benefitted from donations. Employees are also entitled to one match-funding donation and one sponsorship request each year.
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Insurance
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Monmouthshire Housing Association

To recognise their efforts during the pandemic, staff were given an extra day of annual leave. The association also introduced a week-long Christmas shutdown. Both measures have become permanent.
Online team activities ensure staff maintain team camaraderie and build some fun into the working day. Peer support is offered to those who look after tenants in difficult circumstances. With staff working at home, being able to download about stressful situations and have the support of colleagues is even more important.
Staff use volunteering days to support local charities. One project involved clearing a garden in a children's therapeutic centre in Abergavenny. They also give demonstrations, such as making Christmas decorations, or talks on local history, for example, to groups of older people in the association's sheltered housing schemes.
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Housing Associations
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DFS

Last year, the company's group support centre was refurbished to make it disability friendly. As part of the project, a member of the Inclusion Council advised on changes that would help those who are neurodivergent.
A hybrid working policy has been introduced for staff at the group support centre. It covers health and safety, employee wellbeing and responsibilities and expectations, along with support for staff and line managers. Showrooms' opening hours have been changed, as have the working patterns of delivery and warehouse teams, to aid a better work-life balance.
Staff have access to an internal learning hub which hosts a wide range of self-led digital courses and allows them to book workshops. The hub also hosts "how-to" videos and 1,000 modules that support personal growth and development.
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MSC Industrial Supply

A dedicated Health and Wellbeing Manager ensures people are kept up to date with the latest resources in MSC’s employee portal, with information on health and wellbeing to keep individuals and their families well, along with access to private medical healthcare and personal counselling support.

All managers at MSC have the option to receive executive leadership coaching from an external development partner. There’s also a partnership with a Diversity and Inclusion organisation which sees all managers undergo an extensive training programme in this area. An internal intranet site houses extensive developmental reading material and tools to support managers.

MSC’s approach is about recognising team collaborative in an inclusive way. This means success is celebrated as a whole, with everyone’s contributions acknowledged. It regularly holds celebrations for a diverse range of events, including National Employee Appreciation Day, where all employees received a personalised chocolate gift to their home, thanking them for their contribution.

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Simitive

Initiatives such as the Cycle to Work scheme and a city-centre based office to support commuting by public transport are just two of the initiatives Simitive has in place to lessen its environmental impact. Combined with this, it runs a paperless office and employs fully cloud-based IT systems.

After becoming increasingly concerned about the health and wellbeing of its staff during periods of lockdown, the company launched an employee wellbeing programme including 24/7 access to helplines, free counselling sessions, ensuring holidays and breaks were taken, as well as access to confidential conversations with Heads of Department, HR, and Directors.

In order to keep a culture of collaboration and interest during the pandemic, the company held regular meetings on a company and team level, as well as coffee mornings and fun events such as Taskmaster. These were all held in addition to weekly 1-2-1s for all staff members, as well as six monthly development reviews.

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Yobota

Yobota's engagement survey picked up that new starters felt isolated because they couldn't see their new workmates in virtual meetings. Employees are now encouraged to switch on their cameras to create a sense of cohesion, boost social interaction and, of course, meet new joiners.

Junior members of the team will receive career development support and advice from senior management in a new mentoring programme. A virtual workshop provided each member of staff with a wellbeing plan for remote working tailored to their individual needs.

Staff have been able to see an online counsellor or ask them questions via Slack. A new online portal features a large wellbeing section which includes advice on mental and physical health. Food and snacks are delivered to people's homes to enjoy during business updates.

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William Blair

William Blair's Global Inclusion Council, created in 2017, is an advisory group of colleagues responsible for defining the firm's inclusion strategy and priorities to create a workplace where people are encouraged to bring their individual perspectives and experiences to work to drive greater creativity.

During the pandemic, it was important to keep employees up-to-date and to promote team bonding. William Blair launched a microsite dedicated to Covid-19 updates and a special edition of the firm's global electronic newsletter, Inside William Blair@Home.

Each employee received a food voucher that could be used for home deliveries while working from home. The company has a strong employee assistance programme to support every member of the workforce. Laptops were issued to all staff to enable the team to work from home over the past year.

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Financial Services
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Watford Community Housing

A pot of money is given to the directors to award to employees they feel have gone above and over expectations. This could be because they have shown integrity, worked collaboratively, taken an innovative approach to their work or exhibited exceptional customer service

Career and apprenticeship journeys published on the intranet, website and LinkedIn highlight how Watford Community Housing attracts, retains and nurtures talent. The two-year-long business graduate scheme provides the chance to learn about different areas of the organisation, while gaining extensive work experience in the housing sector.

All frontline workers were sent care packages containing hand cream, chocolates, tissues, bath bombs and thank you cards. Virtual sessions were held on mental health and working from home in the winter and December's ‘Festive Fridays' included posting advent calendars to all staff, a Christmas quiz and seasonal giveaways.

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Housing Associations
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WAA Chosen

Training Tuesdays introduce new skills and competencies from effective pitching and storytelling to cybersecurity, improving presentation and how to focus in a world of distraction. In the past year, WAA Chosen has brought in an external coach to run a two-day workshop with the senior team to develop a new one-to-one process.

Wellness Wednesdays at the end of each month focus on mind or body, health and lifestyle. All staff have 24/7 support from an employee assistance programme offering a confidential service. Everyone had a call once a week during the pandemic to check how they were doing, and if anyone needed any extra help

The team set a fundraising target of walking, running, cycling or rowing 2,000 miles – about 43 miles each – to raise £2,000 for laptops and digital equipment for children to use while homeschooling. The amount was match-funded by the company's charity foundation. Colleagues also donated unneeded devices to local schools.

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Marketing & Media Agencies
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