Insight Hub - Articles to support your employee engagement journey

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How Roadchef Got Engagement Motoring Across the UK

From 100% turnover to 3-Star accreditation, discover how Roadchef transformed its culture across 31 motorway service locations. By prioritising practical wellbeing and launching the ‘Leadership Highway’, the hospitality giant has turned communication into its heartbeat. Learn how site-level insights and a people-first philosophy helped them fill 69% of management roles internally and slash turnover. It’s a masterclass in driving performance through genuine care.

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5 Reasons to Always Use an Anonymous, External Employee Engagement Survey

Is your engagement strategy based on reality or just what employees think you want to hear? Honest feedback is the engine of growth, but it only happens when people feel safe. Discover why internal polls often fail and how an anonymous, external Employee Engagement survey can boost participation by 15%, unlock industry benchmarking, and provide the scientific rigour needed to turn data into a 23% increase in profitability. Stop guessing and start transforming your culture today.

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Quiet Cracking: The Hidden Threat to Employee Engagement and Organisational Health

Beyond "quiet quitting" lies a more dangerous trend: quiet cracking. Affecting 55% of workers, this silent erosion of wellbeing is 6.2 times more likely to lead to clinical burnout. While performance metrics might look stable, the hidden costs to team morale and innovation are staggering. Discover why this crisis is a top priority for CHROs and how data-driven insights can help you diagnose the early warning signs before your culture, and your bottom line, begins to fracture

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What is Psychological Safety and Why it Matters for Employee Engagement

When employees feel safe to take risks and speak up, innovation thrives and profitability soars by 21%. But how do you build a culture where mistakes are seen as learning opportunities rather than career risks? From Google’s Project Aristotle to our proven 8-Factor Model, discover why Psychological Safety is the ultimate strategic imperative for engagement, retention, and long-term Organisational Health

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Why Energy Drivers Should Shape Your People Strategy

Global engagement is at a critical low, costing the economy billions in lost productivity. But engagement isn’t just a metric; it’s the "heartbeat" of your culture. This article explores the Engagement Equation, revealing how to identify the drivers that energise your people and the drains that stifle them. Discover a four-step strategy to transform feedback into a competitive advantage, boosting both your team's resilience and your bottom line.

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10 Reasons Why Best Companies Accreditation Matters More

In a world of ‘lite’ assessments and hollow accolades, how do you prove your commitment to your people? Not all accreditations are equal. Best Companies moves beyond the badge, using 25 years of academic rigor and UK-specific data to reveal the ‘why’ behind Employee Engagement. From total anonymity to real-time insights, discover the 10 reasons why our methodology is the gold standard for leaders who want more than just bragging rights - they want a roadmap for growth.

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Thriving Through Change: Building Resilient Organisations with Industry 5.0

Is your efficiency making you fragile? Industry 4.0’s ‘just-in-time’ model is snapping under global pressure. Discover how Industry 5.0 swaps brittle speed for strategic resilience. Explore the ‘armour’ of technology and build an organisation that doesn’t just survive disruption, it evolves because of it.

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Industry 5.0: Why Sustainability Policies are Vital for a Future-Ready Workforce 

From AI-driven circular systems and smart energy grids to the rise of ‘micro-factories’, the most competitive companies of the future are those aligning profitability with purpose. But how do you overcome the cost barriers and the ‘business-as-usual’ mindset to attract the next generation of eco-conscious talent and create a future-ready workforce?

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Industry 5.0: Why Organisations are Adopting Human-Centric Policies to Build a Future-Ready Workplace

While Industry 4.0 focused on using new technologies to drive efficiency, it also caused disengagement in employees. Learn why Industry 5.0’s human-centric ethos is not only bringing Employee Engagement back into the workplace but is also the key to creating a future-ready workforce.

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State of Engagement Report 2026: Download Now

What are the key Employee Engagement insights this year? What can organisations do to tackle the challenges that they have faced over the past 12 months? From benefits of AI to how People Leaders are the vital enablers of Organisational Clarity, download our latest State of Engagement Report to see how your organisation can have a successful 2026.

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Beyond the Balance Sheet: How Rickard Luckin is Redefining Success in Accountancy

Can a firm achieve world-class commercial success by putting numbers second and people first? In just three years, Essex-based accountancy firm Rickard Luckin transformed its culture, skyrocketing from a 1-Star to a 3-Star 'World Class' Best Companies rating. Discover how radical pay transparency, innovative promotion pathways and a "leadership reset" helped them bridge the expectation gap, outperform the sector average and redefine what it means to work in professional services.

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How Do Mergers and Acquisitions Affect Employee Engagement and Organisational Health?

Mergers are heralded as strategic triumphs in boardrooms, but on the ground, they are a shock to the system for employees. When leadership focus shifts to operational synergy, uncertainty often triggers ‘Merger Syndrome’, driving down engagement, trust and wellbeing. Using real-world data and the 8-Factor framework, this article explores where workplace cracks typically appear during a transition, how to spot hidden opportunities within your teams and the blueprint for maintaining Organisational Health.

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Accountability and Action: How Rayner Essex Built an ‘Outstanding’ Workplace Culture

How do you transform a workplace culture from a routine "box-ticking" exercise into an award-winning success story? In this exclusive interview, the leadership team at Rayner Essex shares the exact strategy behind their meteoric rise to a 2-Star Best Companies accreditation. Discover how they smashed the accountancy sector average by boosting wellbeing scores by 13%, breaking down partner hierarchies with office jigsaw puzzles, and introducing radical team-led flexibility.

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ForHousing: Building a High-Performance Workplace Culture

ForHousing is proving that empathy is a powerful business tool. By prioritising psychological safety, leadership transparency and innovative wellbeing frameworks like 'Your Mind Matters', ForHousing has outperformed sector averages in Leadership and Personal Growth. Discover how they moved beyond KPIs to measure the 'heartbeat' of their organisation and built a culture colleagues truly belong.

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Powerful SWOT Insights with Workplace Insight Pro

Best Companies provides a simple and concise breakdown of your employee engagement data. Delve deeper into your results to see a powerful way to visualise where areas for improvement lie.

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Engagement Planning - Action planning

Best Companies client, NHS Business Services Authority highlights the importance of action planning within your employee engagement journey and how involving your employees leads to shared ownership of improvement actions.

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Comments analysis telling the story of employee engagement - Workplace Insight Pro

Knowing how to improve your employee engagement levels can be difficult, but using Best Companies' comments analysis feature found within Workplace Insight Pro provides further insight right from the horses mouth.

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Engagement Planning – Data dissemination

Best Companies details why it is important to cascade your results effectively and provides best practice around sharing your employee engagement survey results with all parts of your organisation.

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Engagement Planning - Increasing your response rate

Best Companies client Suez provides insight into how they keep response rates high and we take a look at the importance of having high survey response rates in order to improve employee engagement levels.

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Best Companies reaches fundraising milestone - £1.5million for UK charities

Best Companies fundraising imitative gives every organisation taking part in the b-Heard survey an option to donate a chosen amount per survey completed to a charitable cause that’s close to their hearts.

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How We Keep Feedback Anonymous at Best Companies

The b-Heard survey is strictly confidential meaning you can be honest and not worry about responses being tracked back to you. Our reports are based on the average responses from groups of no fewer than five employees and will not identify individuals.

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Improving Your Experience With Best Companies

After listening to your feedback, we have some exciting announcements for the next year at Best Companies! Find out how are we improving our products and your experience with us for 2024.

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Best Companies 2021 Product Roadmap - March

What are the plans for Best Companies' products over the coming months?

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