Employees at Age Well East are provided with opportunities for personal development through Reflective Practice sessions and one-to-one meetings, where they can express their interest in specific training or skills enhancement.
The organisation prioritises employee wellbeing by offering an Employee Assistance Programme, wellbeing seminars and maintaining a menopause policy. This demonstrates its commitment to supporting employees in managing work-life balance and personal health.
Leadership at Age Well East is characterised by transparency and regular communication with the team. Monthly updates from the CEO and an open-door policy from leaders create a supportive and engaging work environment.
Four social committees have their own events fund to organise get-togethers in and around the Trust's offices in London, Belfast, Edinburgh and Cardiff, from festive and Halloween parties to bake sales and other fundraising activities. There are also virtual events, from wellbeing activities to one celebrating the Trust's 30th birthday.
'Getting to know our leaders' sessions have been introduced, with colleagues interviewing them about their career journey. The idea is to inspire those keen to progress at the Trust. The organisation has also invested in a new Learning and Development Manager to help staff map their career paths and identify training needs.
There are plans for listening groups across the Trust to dig deeper into engagement survey results. The leadership team wants to understand better why people feel the way they do, so they can address the issues and make plans to resolve them in a meaningful and impactful way.
Oryx Align supports personal growth by providing a variety of training courses through Udemy licenses and internal training sessions. The company's focus on individual development plans and the promotion of internal talent underscores its commitment to growth.
In addition to private healthcare and pension contributions, Oryx Align supports its employees through financial contributions to help with energy bills. This commitment to fair treatment extends to free financial advice through its partnership with Schroders.
Oryx Align's leadership team ensures transparency and alignment through regular company update meetings, led by the CEO. The company's values are reinforced through a 'Living our Values' award at the annual awards ceremony.
Youth Sports Trust prioritises employee wellbeing with initiatives like Wellbeing Champions, Active 30 team, and Menopause Champions. It has also developed a Wellbeing policy and a Wellbeing Charter to support its staff's mental, emotional, and social wellness.
Leadership at the Trust is committed to living out the organisation's values, promoting them during corporate inductions, training, and staff reward programmes. They further demonstrate responsibility through the creation of an employee engagement action plan.
Youth Sport Trust gives back to society through initiatives like the Generation Charnwood project, which focuses on enhancing the wellbeing and life chances of local young people. The organisation also promotes sustainable and active lifestyles through staff wellbeing initiatives.
Morson Group's managers provide robust support to its teams, with initiatives like the HR for Line Managers course and regular 'HR Check-ins' fostering open communication and effective issue resolution.
Morson Group's commitment to wellbeing is demonstrated through its weekly yoga sessions, mental health first aider training, and comprehensive menopause support framework, all aimed at fostering a supportive and caring environment.
Leadership at Morson Group is proactive and responsive, with regular town halls, focus groups and one-to-one sessions with C-suite directors ensuring that employees at all levels have a voice in company policy.
KP Snacks demonstrates its commitment to fair treatment through financial support initiatives in collaboration with Grocery Aid, offering financial grants and a one-off cost of living payment to colleagues earning £35,000 or less per annum.
KP Snacks' leadership ensures transparency and clarity through regular updates on the KP4ME portal and on-site townhall meetings. They promote organisational values and provide strategic direction, enhancing employee engagement.
KP Snacks' 'Community Heroes' initiative encourages employees to support local community projects. Additionally, the company's sustainable strategy, 'People & Planet', highlights its commitment to environmental responsibility.
As the firm is employee-owned, all staff are entitled to an equal profit share bonus each year. Employees also get gift vouchers on milestone birthdays, weddings and for babies. At Christmas, staff can choose a voucher or donate to a food bank. And there are plenty of sweet treats and free breakfasts at quarter end.
Whilst it doesn’t provide a formal programme, Cloverleaf regularly looks at management development opportunities. Management have access to Level 5 qualifications, apprenticeships, and external management training. Managers also have monthly discussions where they can raise any concerns. It also encourages a peer support system, where managers buddy up to support their services and wellbeing.
Organisational clarity is key. Leadership runs a quarterly employee briefing to provide company updates and strategy. This is reinforced by a monthly managers forum which directors attend; this goes into further detail about the plans and workstreams so that the information can be passed to teams in team meetings and supervisions.
The charity has Mental Health First Aiders for its people to speak to regularly if times are hard. It subscribes to Perkbox so employees have access to its wellbeing platform which include fitness and mental health tools such as mindfulness podcasts. The charity also runs weekly mindfulness sessions.
Employees benefit from regular communications and opportunities for feedback. 'The Loop' is sent out weekly, and there's a dedicated employee forum and monthly' virtual coffees' where the leadership team gives updates and answers questions. The Chief Executive leads an annual Town Hall reinforcing key principles, thanking colleagues and celebrating successes.
Employees who recommend a successful hire get £250 three months after the new recruit starts – £500 if the starter is in a more senior position. And awards are also made to team members who successfully recommend somebody for a temporary or fixed-term vacancy. They get £50 in shopping vouchers.
All employees get dedicated time with their line manager for two annual performance development reviews. All staff have access to online learning, and the organisation is undertaking a learning needs analysis to capture CPD for each directorate and any informal coaching needs. It also plans to introduce an accredited management development programme.
A newly refurbished office with employee breakout spaces and gardens encourages a social, friendly atmosphere and teamwork across the business. And Whitecode Consultancy takes on a fun family feel with a variety of social activities across the year, such as a summer party and quiz nights.
Questions and feedback are encouraged at the monthly business-wide breakfast meetings. Staff are updated on company progress and have the opportunity to make suggestions. Any issues raised are addressed asap, and progress updates are given at the next meeting. There are also weekly team meetings to discuss workload and any problems.
‘Whitcode Wishes’ is the consultancy’s own charity. It raises funds to make hampers and buy Christmas presents for underprivileged children to spread festive magic and support as many families as possible. And in terms of ‘giving something back’ to the environment, the company aims to be recognised as a leader in environmental design.
Verastar offers paid volunteering days for team bonding which help instil a sense of purpose and camaraderie among employees as well as supporting the wider community. Christmas and Summer socials are another way that the organisation brings its teams together in a festive and joyful atmosphere, reinforcing the bonds and developing the relationships between employees.
To support the ongoing business strategy, Verastar have launched a number of new initiatives, including system investment. The progress is underpinned by the CEO’s communication in his monthly newsletter, VNews, or via a senior leader cascade. It’s important that teams across the business are updated and can support each other with new ways of working.
The organisation operates a bonus scheme, STAR bonus. This scheme rewards colleagues with a quarterly bonus of up to 2.5% of their annual salary based on the achievement of specific objectives. Verastar also ensures that any goals set are stretching so that its employees are continually developing in their roles.
There is weekly internal email communication from the CEO and an internal newsletter which reinforces organisational clarity and purpose. Organisational performance against agreed KPI’s is shared with colleagues so everyone can see how the charity is performing and training is provided where improvements may be required. Staff are encouraged to provide feedback and ideas.
The organisation runs a number of schemes including Employee of the Quarter and Year. These are colleagues nominated by their colleagues. Winners receive vouchers. It also launched 'Because Your Roarsome' where both colleagues and those outside of the organisation can give their thanks to a member of the team for their hard work/support.
An internal CPD accredited 10 week training plan was undertaken by all employees from Team Leaders and above. Areas covered included Building Relationships, Understanding Team Behaviours, Motivation. How to Give and Receive Feedback, Constructive Criticism, Time management and Effective Delegation, Assertiveness and Dealing with Difficult Situations; Communication and Learning Skills, and Coaching.
The organisation asked its teams to have some fun and make videos to show how proud they are of what they do and the impact they have on our customers experience. It had a huge response with videos parodying Bake Off, M&S adverts, ABBA, game shows, Johnny Cash, and fairy tales.
VIVID’s internal talent programme targets non-managers who have a desire to develop into management. It has a rigorous selection process involving online tests and an assessment centre. It also has a job mentoring and rotation feature in the programme as well as virtual delivery of management skills by our own trainers.
The senior management recognise and reward employees across VIVID for living the values. Monthly winners of its Values Awards are communicated at the Let’s Talk VIVID monthly events and receive ‘love to shop’ vouchers. It also details the behaviours that the organisation wants all levels of staff to demonstrate in order to live its values.
The organisation has a staff counselling service which is available to all Touchstone employees and volunteers. Staff can access up to 6 confidential sessions, paid for entirely by Touchstone. It also pays for counselling from a therapist of staff’s choice, including a male or female counsellor, BME or LGBTQ+ background.
The CEO is an ex-Touchstone service user with lived experience of mental health and is supported by a Senior Leadership Team who also have lived experience of mental health and neurodiversity conditions. The CEO produces videos for employees and attends team meetings highlighting his personal vision and experience aligning this to Touchstone’s mission and values.
The organisation organises at least two fun away days per year, with teams doing additional social days as well. In September 2023, it held an whole organisation away day at Herd Farm. The day allowed staff to take part in activities such as giant swings, archery, pottery, walks, face painting, and much more.
The outcomes of Leadership Team meetings are cascaded down to all levels of the organisation. Employees can voice their opinions openly through the employee consultation forum. St Michael’s Hospice’s CEO also regularly provides update videos to keep employees informed on all the latest organisation news.
The organisation provides a number of opportunities for managers to learn new skills and for prospective managers to learn what is takes to take that next step. St Michael’s Hospice supports manager apprenticeship, degrees, and offers in-house training, coaching, and mentoring.
St Michael’s Hospice offer to facilitate sessions for teams to explore effectiveness and team relationships. Furthermore, teams are provided with support given by the organisation’s Spiritual Care Team and by Mental Health First Aiders for clinical colleagues on site.
Quanta’s leadership encourage employees to live by company values through its rewards and recognition scheme ‘Qudos’. This recognises employees who exemplify the organisation’s values and is celebrated throughout the business. The senior management team live and convey the values through internal communications and employee reviews of gathering feedback on themselves.
It has introduced LinkedIn learning for those employees who have requested training in specific areas. It has also recently launched a new mentor programme where employees are paired with senior members of the business to mentor and guide them with professional advice, development, and or within a specialist subject matter.
During the last year, it has run collections for the local children’s ward – including an Easter egg hunt. Employees held a number of bake-off events in the office as well as taking part in the dragon boat race for its local hospice.
The leadership team has developed a people charter. It holds an annual conference where all employees are invited to get together in person. It holds monthly team meetings which reinforce company values, mission, and objectives. These meetings have included the opportunity for employees to get involved in people and company strategies.
In terms of pay increases and rewards associated with performance, it offers a completely transparent promotion scheme to all employees. This enables consultants to fast-track their careers and reach Director-level at their own rate. The scheme is designed to be measurable and fair; employees also have promotion opportunities every six months.
Prime People continues to run its Salary Sacrifice scheme supporting a small orphanage in South Africa. One of its London team leaders has recently run a successful charity golf day to raise money for company charities. More employees have also run/walked 50 or 100k of the Thames Path to raise money.
Both physical and mental health are important at Pico. It has a group of mental health first aiders that provide aid to employees who feel they need support. Additionally, Pico provides a free gym for its employees, and it holds lunchtime forums on eating and sleeping right.
Managers at Pico have a chat room in which they can share tips, offer advice for less experienced managers, and ask questions. Additionally, there is a monthly recruitment drop-in session so that managers can keep up to date with their interviewing skills as well as partake in some roleplaying exercises.
Its leaders have ensured that their teams have both their full support as well as facilitating a supportive environment. They arrange regular coffee catch-up sessions with their teams to chat about their personal lives. They also run a social media blog where leaders discuss achievements from the month and challenges coming up.
With access to Spill, employees have easy access to therapy. They can ask a therapist a question about their own wellbeing or how to support others, and they can also arrange one-off counselling sessions. Peak also has trained mental health first aiders and supports employees’ physical wellbeing through its Peak Fit Club.
‘Open’ is one of Peak’s core values. Every Friday, it has a company-wide standup. Peak ensures that these are in-person where possible and provides pastries or lunch as another reason to get together and socialise. The theme for each week is different and are more detailed if at the end of the month or quarter.
Values are core to Peak’s culture. In the last year, it has updated its Culture Manifesto. Innovation and entrepreneurial spirit drive the business to succeed. Employees are included in company initiatives and strategy as its leadership ensures the organisation remains an open and collaborative workplace.
Following feedback, the charity's top team are doing more to keep their employees in the loop. This includes monthly live Q&As, quarterly video updates on organisational priorities, regular emails and site visits. There's also a quarterly presentation to the leadership group cascaded to all employees via the 'TeamTalk' meeting pack for line managers.
Clinical teams get in-house CPD delivered by PDSA's own clinical experts, providing learning opportunities for subject matter experts and attendees. The charity offers around 20 placements for newly graduated clinicians, with staying on in permanent roles. And there are also apprenticeship opportunities for staff to develop their skills.
Around 400 managers and leaders are enrolled on a six-month leadership development programme covering practical and theoretical topics to help them better understand their teams and feel more equipped to lead them to success. Participants are encouraged to 'buddy up' to create a support network across the organisation once the training is complete.
CEO Jamie and the leadership team regularly send out updates to the business outlining any changes. Additionally, every month in its Global Review meeting, there is a section called 'ask the CEO'. Employees can anonymously submit questions and have those answered and addressed in the meeting providing clarity for everyone.
InterEx Group has a generous commission structure and career pathways with reward schemes and incentive criteria for individual contributors and people managers in contract, permanent and delivery roles, as well as pathways for Talent Acquisition and Business Support Teams. It also prides itself in delivering world-class incentives, including trips abroad, monetary bonuses and vouchers.
Its own development program, ‘InterExcellence’, consists of 4 learning pathways. Engage ensures a smooth onboarding process. Enhance focuses on refining the initial skills needed to succeed. Excel is designed to equip those going through their first steps in mentoring. Elevate is a management development program, focusing on supporting managers to help the next generation.
The founders and leadership team have been communicating the 'North Star Ambitions' focused on people, culture, growth, clients and impact, ensuring everyone knows how to contribute. Each ambition has an owner who supports goal-setting across the business. Employees get twice-yearly updates on progress.
Referrals are Daemon's most effective way of bringing in culture-fitting new talent, with one in five new hires via the scheme. An employee who successfully recommends a person for a permanent position gets £2,500 within 12 months. And there's even £200 for a team member who refers somebody on a contract basis.
Daemon's corporate charities are Breadline Africa, which provides educational infrastructure, and Staffordshire Women's Aid. Its staff raise money through activities like runs and step challenges. They also do free-of-charge technical work to help the charities increase web traffic and online donations. Contributions to Breadline Africa have helped build a school facility using a shipping container.
ClearScore recognises that sometimes people need support. Leave after pregnancy loss is a policy it has recently provided. The organisation understands the impact pregnancy loss can have on both parents, so should an employee experience this, if directly, with their partner, or through surrogacy, ClearScore gives them the time they need.
Its leaders articulate eight behavioural principles, which are described as the 'rules of the game'. They ensure that all employees are judged and measured against these. ClearScore's principles are communicated to new starters as part of an intensive two-day onboarding process and employees who demonstrate these principles are celebrated at the 'end-of-race' awards every quarter.
It encourages employees to create a Personal Development Plan to structure and commit to their learning and growth. Employees are given a learning budget of £500 to support their individual personal development. This is housed on a platform called Learnerbly, where employees can access a wide range of development content.
CFC is a 34% employee-owned company which means it benefits from having employee ownership alongside an incredibly engaged senior management and leadership team who act as role models for their teams. The core values are demonstrated through its belief in market-leading insurance products and customer service and a constant drive for innovation.
By attracting high-calibre talent, and retaining, motivating, and engaging employees through fair, competitive, and responsible remuneration structures it continuously builds on not only CFC principles but puts a spotlight on each and every individual in the organisation, these are the key components to its success.
CFC recently opened an Innovation Hub that provides a modern and tech-friendly office space for the tech team to collaborate in. Additionally, it has launched a careers platform to attract candidates to CFC. This platform is much more visually appealing and candidate-engaging, with video job overviews, manager profiles, and transparent recruitment steps and processes.
Blackstone employees are encouraged to start the week on a high with 'Blackstone TV' – a global call in which the leadership team shares valuable insights and updates to connect, motivate and inspire. The team also regularly posts videos, podcasts and newsletters and visits regional offices to host town hall meetings and invite questions.
All Blackstone staff are encouraged to hone their leadership skills. The firm doesn't view them as specific to certain job positions; it wants all employees to be able to convince others of their ideas and make them happen together. All staff are evaluated on their leadership and managerial qualities during the annual 360 review process.
Volunteering is big at Blackstone. It includes mentoring and career guidance for at-risk young people, renovating buildings for those in need and volunteering at food redistribution centres. During 2022, the Blackstone Charitable Foundation donated £336,000 to UK charity partners. Its London employees raised a further £228,500 through their own initiatives.
The organisation has 17 trained Mental Health First Aiders across the business and its Employee Assistance Programme gives staff multiple avenues to discuss their mental health in an open and confidential manner. The HR Team also run Mental Health in the Workplace sessions for Managers, which are compulsory for them to attend.
AJ Bell publish a regular series of interviews with its CEO and other members of the Executive Committee to its staff intranet. The videos cover business and performance updates, as well as personal reflections, and support the organisation’s work on an open and accountable culture. They also ensure staff receive a consistent message from leaders.
In February, the organisation launched its new charitable initiative – the AJ Bell Futures Foundation – initially committing to contribute 0.5% of its profits before tax to the Foundation each year – to establish deep-rooted, long-term partnerships whilst building futures in its communities. To date, it has donated £100,000 to each of its charity partners.
The company understands that quality time is crucial to overall employee wellbeing, and ensures that all staff have their birthday off every year. It shows gratitude to one star performer weekly by awarding them an all-expenses paid break at a luxury barn in the Lake District, including paid leave and £100 spending money.
To ensure that the company informs its colleagues, improvements, developments, and successes both big and small are communicated. It has an open-door policy and adopts a non-hierarchal approach to feedback. Is leadership team alternates weekly ‘Tea Trolley’ duties, providing opportunities to share ideas/feedback whilst delivering yummy treats.
It is keen to help employees develop and grow, and achieve their own professional and personal goals. Due to the nature of the service it provides, it relies on its colleagues’ strength and passion. When Health Assured was formed, demand for workplace wellbeing solutions was a shadow of what it would become.
Bringing teams together is a big part of the Quint Group ethos. Two annual company-wide events bringing everyone together are the summer BBQ and the Christmas Party. In addition to this, the organisation also hosts smaller inter-team events such as pool and table tennis competitions, a fantasy football league, a Mario Kart competition, and more.
Quint Group’s overall strategy and objectives are clearly communicated to everyone during the annual group-wide strategy update. This is further broken down from group to team and individual objectives, and OKRs are then created. These OKRs are regularly reviewed and reinforced during weekly and monthly meetings, stand-ups and performance appraisals.
Quint Group has created a Compensation Committee that is responsible for ensuring pay and reward equity across the organisation. Every year, the organisation goes through a robust salary benchmarking exercise using external and internal data to ensure that its salaries are competitive, and in line with the market and the organisation’s reward and compensation philosophy.
All staff are encouraged to stay in touch with each other as much as possible though Teams calls, regular team catch up meetings, and coffee meetings. Each team has a budget they can use to come together and participate in non-work related activities of their choice. There is also coffee mornings for those learning Welsh!
To combat the cost of living crisis, the Board at Keep Wales Tidy quickly approved 4%+ pay increase across all employees, as well as an additional one-off payment to all staff. The organisation has also undertaken a salary benchmarking survey to ensure that all employee salaries remain competitive in the market.
Senior leaders commit to the values of "Bold, Responsible, Passionate, Inspiring and Together" and collaborate to ensure they are involved in, and aware of, the day-to-day running of the charity. They also work alongside team members to make sure deadlines are met. An open-door policy means they embrace honest conversations with staff.
One way Cornelius has brought its teams together is through its giving fund (charity committee) and wellbeing events. One event held by the giving fund was Meat Free May, where everyone brought in a vegetarian meal for the team. This helped build strong working relationships.
The senior management team lives the company’s values of We Lead, We Care, We Deliver in order to drive the organisation forward together. The senior managers also ensure that all their actions reflect the values, through the complete employee lifecycle, leading effectively, and delivering the results needed to drive the business forward.
Cornelius utilises both monetary and non-monetary efforts to reward its employees uniquely and effectively. An example of this is its yearly appraisal scheme, which is used to give employees objectives and to add check-in points throughout the year. The appraisal scheme also links to the annual bonus, which financially rewards staff for their achievements.
It has introduced regular 1-1 meetings with each employee which gives the opportunity for each person to discuss their goals and for managers to check each person is ok. It also has a suggestion box to be raised at each SMT meeting for discussion.
Just Digital has a golden ticket reward and recognition scheme. This is peer-to-peer recognition and employees are able to award a ticket to another colleague and for that, in exchange, they receive a small gift. That ticket goes into a quarterly draw and then in turn an annual draw to receive bigger prizes.
Dedicated to giving back, the company has 0% landfill waste. Additionally, it has an ESG committee that gives tips on green living; following this, it is aiming to procure sustainable products, for example coffee and company clothing.
The healthcare provider has implemented Menopause Support initiatives to raise awareness, with the hope to erase the stigma around this topic. Additionally, it has created a social and wellbeing committee to engage employees in more social activities as well as activities to promote physical health.
The company launched its Leadership Academy last year aiming to empower its junior and first-line manager cohorts to maximise their potential and bring about positive change within their departments. Additionally, it released a digital skills programme, providing comprehensive training opportunities across many subjects including Microsoft Teams, Advanced Power BI, and Project Management.
With a desire to increase the personal engagement of the Head of Departments, it equips leaders with the ability to lead change positively and recognise their role in establishing a healthy culture within their direct span of influence and beyond. This program will enable relationships between departments to strengthen and drive home company values.
During induction with Burger & Lobster, new starters across different restaurants collaborate and work together as part of their onboarding. The organisation has designated training locations which may be different from the employee's working location, which in turn provides an opportunity for employees from different sites to interact and engage with each other.
Burger & Lobster has made strides to communicate the vision, purpose mission and strategy across the business. This has been implemented at all stages of the employee lifecycle beginning at onboarding with the company handbook, Cracking the Code. All employees also attend the company induction which covers all things Burger & Lobster in detail.
The organisation promotes the development and growth of its employees. 100% of its Head Chefs, 70% of its GMs and 50% of its Assistant Managers are internally promoted. It has in place a talent review programme where all employees have one-to-one meetings with their line managers to discuss their professional development goals.
The company uses a platform called Fourth as a way to communicate rota and employees can check their payslips and other relevant information. It uploads any new benefits, policies and procedures, and communicates good news stories and general updates. Fourth has been used for less than a year but has been well received.
‘Time doesn’t stand still and neither do we’. This is why Rudding Park Hotels approaches talent with an emphasis on ROI - Return on Individuals. People are the key ingredient to the company; people collaborate to create timeless memories, empathise with those around them, and trust others to do what they say will do.
Rudding Park takes its social responsibility seriously and is keen to support the local community. Spa therapists undertake qualifications with the NHS Natural Health School in cancer care and work closely with The Sir Robert Ogden Centre in Harrogate, providing voluntary complementary therapies and make-up lessons to patients living with and beyond cancer treatments.
Employee wellbeing is a key focus for Vindis Group’s Board of Directors; and, as such, the implementation of many initiatives has been supported. These include: a robust internal wellbeing programme, including optional ‘Welfare Meetings’; access to Occupational Health Therapists, funded by the Company; four Mental Health First Aiders; and mandatory mental health training.
The Vindis Group launched a new 'Vision Cube' for the organisation, to provide clarity and direction with respect to the vision and values of the Company. The Vision Cube has six distinct elements: Pioneering Mindset; Sustainable Process; Outstanding Outcomes; Customer Obsession; High Performance Culture; and Exceptional People.
The Vindis Group offers access to leadership development programmes – accredited by the Institute of the Motor Industry. ‘Aspire’ seeks to further develop individuals who are beginning to demonstrate the mindset and behaviours intrinsic to potential future leadership roles. It has a comprehensive application and enrolment process, and welcomes 30 individuals each year.
Company Directors and the Senior Management Team provide an open and honest approach by regularly visiting different locations so that all the team can benefit from consistent communication and support. All team members are kept up to date on news and achievements through the company intranet and monthly team newsletter.
The organisation is committed to promoting from within, ensuring that team members feel supported and understand the development opportunities available to them. Team members are encouraged to make training requests on a regular basis, and to support external training that will allow them to develop in their existing role or future.
Verdant Leisure encourages supportive peer management, and for all managers to talk to each other and communicate across teams. Verdant Leisure managers have an open door policy and their culture encourages managers to talk directly with the Directors if they have any concerns. The organisation continues to train Mental Health First Aiders across every location.
Employees at The Pedder Group have a clear pathway mapped out that demonstrates how progression can be attained and how the organisation will provide the tools and support to do this. It has established a ‘Fast-track to Manager’ programme which provides year-round training and clear targets to help the employee towards management positions.
The organisation values communicating clearly to employees who it is, what it does, and how it does it. To achieve this, it maintains open lines of communication from the top to the bottom through its Brand Book and Corporate Brochure. These resources are regularly updated ensuring employees have access to the latest organisation information.
Giving back to the community is a core value of the organisation. It has continued to support multiple charities and community causes such as through its local schools’ sponsorship; Cancer Research UK fundraising; its pledge to its local hospice, St. Cristopher’s; Peckham and Dulwich festivals; and clothes and supplies donations to Ukraine.
There is a dedicated team that focuses on mental health and overall wellbeing for all team members. The agency also offer all managers Mental Health for Managers training. This course includes modules that cover the fundamentals of mental health, diminishing stigma, and cultivating a sense of assurance when engaging in conversations with their teams.
The agency's underlying value is People First. By practising open communication, inclusivity, and providing channels for feedback and employee representation, it creates a supportive and engaging work environment. To encourage open dialogue, the organisation established an Ask the Board channel. This platform allows all employees to directly ask questions or provide feedback to board members.
Rocketmill has launched its Academy; a structured 3-month training programme across its 2 largest departments. Each attendee has a mentor and works through the same syllabus with the aim to complete a final test and be awarded a permanent contract. This programme has allowed the agency to nurture and grow talent.
Care, compassion, and commitment are the values that the senior management team tries to instil into every employee at PJ Care. They all support their individual teams but also work hard to build strong relationships with other teams across all areas of the business, whether that's the frontline staff or the support teams.
The average hourly rate for PJ Care’s staff for males was £12.35, and for females, it was £12.81, showing that gender has no bearing on pay. Almost all of the company’s registered managers and senior clinical staff are female, selected solely on merit, with development plans in place for all to achieve higher positions.
Over the past 12 months, PJ Care has donated over £15,000 to charity. Members of staff participate in various events e.g. London to Brighton Cycle Ride, marathons, and half marathons. One member of staff lost her son to suicide so she and her family ran a virtual marathon during May, raising funds for Mind.
Teams come together regularly in person and virtually across the country. Whether it's lunch and learn sessions or staff networks hosting celebration events. Last Summer, as part of the organisation’s 'Creating Happy Memories Campaign', teams were given the afternoon off to hold a picnic and bring their children.
New employees attend an induction which the CEO always attends. He makes sure all new colleagues understand the organisation’s rich history, purpose, values, and strategy. Once a month it also holds an ‘open’ Executive team meeting, where all colleagues can join to hear the latest updates from the CEO and Directors.
Family Action has 43 FOOD Clubs across the country. FOOD Clubs work with local partners to source food that would otherwise go to landfill. The use of partner organisations to source food and reach local communities means that the organisation is helping to improving economic and social wellbeing.
The ‘We are CBH’, 'Time to Talk' and 'Toolbox Talk' sessions provide opportunity for teams to communicate and allow colleagues to be heard. In addition to this, the People Manager group held 3 times a year provides a forum for colleagues to receive updates, understand priorities and work through any challenges collectively and collaboratively.
Business priorities and objectives have been set and clarified through the organisation’s HRA Business Plan and Performance Framework programme priorities. The Executive team filter messages down into the business via meetings with Heads of Service who then communicate these to their Managers, who then communicate to their teams.
To maintain culture regardless of where employees work, all colleagues are encouraged to live by the values of one team. Face to face meetings are encouraged throughout the course of the month so that colleagues interact with one another to assist with increased communication, collaboration and a sense of belonging to the team and organisation.
Barbon Insurance Group use a bespoke Training and Competence scheme called ‘Pathway to Success’ as a framework to support development. The organisation also uses its Learning Management System (Build) as an intranet to house an array of information and where team members can go to access mandatory and elective learning, and to track CPD.
The organisation runs a management development programme call BIG leadership aimed at existing managers and aspiring leaders within the business that provides a strong understanding of the management role and develops the core skills that will help them to be a successful leader. Managers can earn their ILM Level 3 Team Leader and MBA qualifications.
The organisation has set a 5-year plan for growth, collaborating with team members, customers, and shareholders. This plan was shared with all colleagues and the leadership team, led by the CEO. The seven key objectives of the plan are discussed weekly in senior meetings and summarised for all employees in weekly updates from the CEO.
ARAG’s Wellbeing Champions meet regularly to discuss what they can do to help staff both proactively and reactively. Recent discussions have included the benefits of music and the reasons to hold meetings whilst walking. The company puts wellbeing at the heart of its manager check-in process, so colleagues know there are spaces for tough conversations.
The leadership team and other key staff use an all-staff cinema event to communicate the company’s overarching strategic goals. These goals are utilised throughout ARAG’s performance management system to ensure all staff can clearly see what their efforts mean to those goals. Clarity of message is reinforced through fortnightly updates led by the Managing Director.
Clarity is an essential value to ARAG. Company comms are achieved through a number of ways, including online video calls from key managers and leadership team members, general initiatives and outcomes that staff are not only responsible for but passionate about, news posts, intranet pages, videos, animations, and more.
At Admiral, its employees have access to a unique benefit – its Share Incentive Plan (SIP). This came into existence with the Finance Act of 2000 to give employees Tax and National Insurance advantages when given shares in their place of employment. The organisation believes share ownership helps to motivate and reward longer-term performance.
Admiral has partnered with industry specialists Bupa and Health and Her to offer a discounted menopause service for its colleagues. Both include access to specially trained menopause GPs along with varied benefits for each. Alongside this, it has worked with Brightlight coaching who provide the Bloom project to provide line manager training on women’s health.
Its senior managers sponsor the Ministry of Fun (MOF) which encourages colleagues to enjoy their time whilst at work. Each month a different department or group of departments are responsible for organising in-office and hybrid fun events, with each month sponsored by a different senior manager.
An internal network working together as a People Engagement and Wellbeing Team, run by the organisation’s employees, helps with educating and running events on a range of topics and creating a network where colleagues can support one another. Quarterly socials and regular lunch and learn sessions helps bring teams together and drive employee engagement.
Communication is at the heart of what Dufrain Consulting does. Quarterly CEO calls with all employees to discuss its sales, financial, and other business updates. Furthermore, it has regular people updates to discuss the progress of the organisation’s goals and how it support its employees. Leadership also record regular videos on progress for all employees.
The organisation has attended and supported Cash for Kids and local foodbanks. Recently Dufrain Consulting started producing branded merchandise where it purchased t-shirts and hoodies at a higher cost, sold them to employees for a discounted rate, and gave the full amount to charity. Through this approach, the organisation raised over £1000 for three charities.
Millwood provides long-term employability initiatives which increase work prospects for marginalised groups, such as those with additional needs, ex-offenders and the LGBTQ community. Through these experiences, individuals receive their very own MeMovie - an evidenced-based, personally created video cv which is then shared with the UK community and its partners.
Leading by example is Millwood Servicing’s mantra, achieving this from its values of being ‘Honest, Open, Balanced, & Fair’ in everything it undertakes. Whenever the company receive invites to awards nights, client entertainment etc. The CEO, Matt always offers this out to the entire firm first, on many occasions giving up his place.
Offering careers not jobs, Millwood’s holistic ethos to personal and supported development ensures that every member of staff gets the chance they deserve. Offering 1:1 monthly check-ins across the firm, one example of this is its work with ex-military personnel and in 2021 it became an Armed Forces covenant member.
The organisation is committed to reducing its energy consumption, water usage, waste disposal, and carbon footprint practically and cost-effectively. Through initiatives such as recycling waste, lighting sensors, smart power switches, transitioning to paperless offices as well as energy-efficient air conditioning units.
The Leadership team set the standard in terms of conducting 1:1 meetings with all direct reports every month, part of which relates to values, which include accountability and open lines of communication. Additionally, the MD and directors meet with all new starters as part of their induction framework to illustrate and instil the company values.
As a business, Quill Pinpoint hosts quarterly meetings with all employees to bring people together remotely, it also has annual meetings, bringing everyone together face to face. These meetings include a summer social event with families and friends and regular quizzes via teams.
Employees get a complimentary breakfast and fresh fruit every day. They also get longer lunch breaks so they get time to exercise without having to rush back. And each office’s ‘vibrant and contemporary feel’ is created through break-out zones and relaxing areas with activities such as table tennis and darts.
The company ensures everyone knows their role in its vision and purpose. Employees get weekly leadership round-ups that give updates and highlight performance against long-term goals. And there are team and office meetings at least three times a week to share ideas and celebrate success.
The ‘Engager of the Month’ award recognises colleagues who’ve exceeded in performance, effort and demonstrating the values. And employees who’ve gone above and beyond are treated to a meal with the directors. In addition, if sales team members hit their targets, there are vouchers, experience days and holidays for the taking.
The agency’s values are fundamental to every activity. One of the key ones, “to leave the world in a better place than we found it,” can be seen in the Christmas party planning, where meals were donated to Crisis for every company one purchased. Agency profits have also supported a school build in Ethiopia.
The company takes a flexible, hybrid approach to office and home working. At the same time, it also recognises that more junior team members learn best from physically being around those with greater skills. As a result, staff at Account Manager level or below generally spend four days a week in the office.
Some employees have been with the business for more than 20 years, and others just a few months. This diversity creates a willingness to teach, train and share. With four of the five-strong management team promoted from within, there are plenty of opportunities to progress.
At the monthly breakfast club, staff get together and chat about non work-related subjects. They are asked to talk to someone new and offer topics of conversation as ice-breakers. It means people socialise outside of their circles and it's a great way to introduce new starters.
Senior management believe it is important that staff feel empowered and trusted. They are given the autonomy to make decisions. The leadership team has a "door always open" policy, meaning they are on hand for advice and support whenever it is required. That gives staff the confidence to challenge themselves while feeling supported.
Every year, top performers take part in the annual Disney trip which showcases the company's top-selling products. They stay in luxury accommodation throughout their two-week stay and enjoy the experiences that clients would have, such as meals from a private chef, a Disney firework cruise or a glass-bottomed kayak tour.
To encourage a good work-life balance, the leadership team demonstrates that employees' home lives are just as important as work. Leaders bring their children in on company calls, make a point of doing something personal during the day and set the tone by promoting the idea that no one can do it all.
At SF the environment is high on the agenda. The organisation has ditched single-use plastics in favour of bamboo, a more sustainable material. Plastic water bottles and cutlery is banned, along with straws, bubble wrap and business card boxes. Stricter recycling methods have been brought in at all of its offices.
Staff can decide when they work their contracted hours so they can balance their work and home life more effectively. Greater emphasis has been placed on choosing to work when they are at their most productive. The 30 days’ annual leave entitlement is supplemented by ad-hoc company days off, especially when the workload is high.
Last year, chief executive Adam Stroud had mini-exchanges with each employee across the globe and the chats provided a platform for staff to ask questions and be answered directly. The move improved engagement with staff across the company. Breakfast with directors sessions are run virtually via Microsoft Teams.
Sessions that are run as part of the managers’ network allow leaders to bring a challenge to share with their peers and support one another to find creative solutions that drive consistency across the company. The sessions include training on topics such as salary-review conversations.
Paxton aims to have an all-electric car fleet next year. All new company cars ordered last year were electric or hybrid and the fleet is now 87% hybrid or fully electric. Biodegradable packaging is used in the company cafe and a "green team" looks for new environmentally friendly ways of working.
To support staff during the economic crisis, free food is being provided in the kitchens ,and staff can help themselves to breakfast and lunch. The company also supplies free hot drinks and sanitary products.
Chief executive Anthony Pearlgood stages regular town hall meetings with staff to update them on company business and he encourages senior leaders to do the same. Pearlgood and the HR and talent manager also meet staff in groups, to determine what the organisation can do to improve terms and conditions.
As well as in-house recycling and a cycle-to-work scheme, the company's efforts to combat climate change include a drive-to-work scheme. It encourages staff to car-share and allows them to claim £1 per person for each journey.
Hydrock's management team always make time to listen to employees, providing direction through formal meetings, regular communications and informal interactions. This attitude is exemplified by chief executive Brian McConnell, who hosts induction events, the annual all-company event, regular live webcasts and annual roadshows.
Become a Time Jedi, Personal Resilience, Our Mental Health and Becoming Consciously Inclusive are the titles of some of the webinars staff attended last year. A programme of events was launched by the learning and development manager and a hub containing resources has been set up to support personal growth and wellbeing.
Online courses, such as The Conscious Communicator, are provided for non-management roles, along with a graduate development programme. For those progressing towards or in management roles, there is a six-month programme and aspiring or existing leaders are provided with a four-month course. One-to-one executive coaching is offered to divisional, departmental or regional leaders.
There's an extensive social calendar! An awards ceremony celebrates colleagues who've gone the extra mile. There are Christmas parties and summer BBQs paid for by the firm, and each team has an 'away day,' anything from pasta making to go-karting. The wine club enjoyed a trip to Champagne, and there are regular fundraising events.
There's an 'open door' policy led from the top by Managing Partner Peter Winter. He leads bi-monthly all-employee meetings, personally welcomes new recruits, introducing the firm's vision and strategy, and attends all departmental away days. And partners sit amongst employees, so they're readily available and to strengthen the company's 'family feel'.
The firm is doing its bit to help young people become more financially literate by creating content for all school leavers that come through its doors. This includes articles and podcasts on topics including what payslips are, why National Insurance numbers are so important, and student loans, savings and pensions.
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