My Manager
Leadership

Leadership Drives Engagement

Clear vision, trust and alignment from senior leaders shape how employees feel about the organisation - impacting company culture and wellbeing.
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Capital Theatres

Wellbeing is a priority at Capital Theatres and there’s a dedicated employee-led group focusing on how to make a difference. Recent initiatives include a monthly meet-up hosted by different departments, where staff can take a moment to enjoy homemade cakes and chat with others. A staff choir offers the chance to connect and have fun.
The Leadership team ensures that all employees receive regular communications through a variety of different mediums. This includes organisation-wide 'Town Hall' meetings, where Directors hold question and answer sessions so employees can find out more about what matters to them.
Capital Theatres is committed to supporting access to the arts for everyone. It engages over 25,000 people of all ages in its ‘Creative Engagement’ programme, which enriches the lives of those in the local community. Employees volunteer at a relaxed panto for children with additional support needs, and there’s opportunities on offer for young creatives.
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Leisure & Hospitality
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Totalkare

The MyMediCash app provides participating employees with access to gym discounts. In contrast, employees based at Totalkare's Kingswinford offices can use the on-site gym and shower facilities free of charge. The organisation also has an employee assistance programme called help@hand which provides employees free access to mental health and other wellbeing support.
To improve its processes and working practices between teams the organisation uses RULE: Relationships – Understanding its customers and suppliers; Understanding - Mapping results to understand processes and where each person and function sits within it; Lean - Maximizing value and reducing waste and inefficiencies; Efficiency - measuring efficiencies made from the process
The CEO delivers face-to-face quarterly briefs to all employees to communicate how the business is performing against KPIs, the reasons behind that performance, and plans for the year ahead. Each quarter, all managers attend monthly departmental meetings of all other departments. This provides managers with the information to relay to their teams as appropriate.
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Manufacturing
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Transparity

The Winning From Anywhere® model supports work-life balance, allowing employees to work flexibly, which positively impacts their wellbeing.
Transparity’s leadership consistently communicates organisational health metrics and reinforces the value of each employee's role in the company's success.
Transparity's social responsibility is evident through initiatives like tree planting with The Woodland Trust and participating in charitable activities such as Boycott your Bed for Action for Children.
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Technology
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Saffron Housing Trust

Saffron Housing Trust fosters team building and collaboration by encourage employees to work together to help create its Inspirational Strategy. The organisation also arranges regular social functions to help strengthen team relationships such as its Quiz and Chips events.
Strategic objectives are shared with employees under three areas – Inspiring Trust, Inspiring Organisation, and Inspiring Community – these are also aligned to the company values. Colleague’s views and perspectives are important to the Trust and employees are encouraged to provide feedback through the Staff Forum.
All employees have one paid day annually to volunteer for a local charity or community project of their choice. Colleagues partner with local charities to choose from a range of volunteering opportunities, from environmental clean-ups to skill-based support. Teams are also encouraged to volunteer together to build relationships while making a collective impact.
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Housing Associations
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NHS Business Services Authority

NHS Business Services Authority prioritises employee wellbeing through initiatives like the ‘WeCARE cafes’, regular yoga and Pilates sessions and a dedicated wellbeing App. It also offers annual flu vaccinations and a comprehensive wellbeing support system.
NHS Business Services Authority's leadership is highly visible and proactive. The CEO pens a fortnightly blog and holds regular Q&A sessions to foster transparency and engagement. The Leadership Team supports the organisational values and principles, linking them clearly to the strategy.
The organisation is committed to social impact. It aims to deliver 50,000 hours of volunteering by 2029 and has established relationships with organisations like ‘Urban Green’ and ‘The People’s Kitchen’, truly putting back into society.
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Not For Profit Body's
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M. Lambe Construction

The company’s apprenticeship programme and investment in employee education, such as the £80,000 spent on upskilling, exemplify its focus on personal growth, offering opportunities for advancement and skill utilisation.
The leadership team actively mentors rising talent and participates in initiatives like the Neuro Linguistic Programming course, fostering a culture of growth and supporting the company’s core values of Sustainability, Collaboration, and Integrity.
The company’s social initiatives, including significant support for charities like Tabor Living and the Lighthouse Club, exemplify its dedication to giving back to society, driven by compassion rather than profit motives.
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Construction & Engineering
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Inspired Villages

Inspired Villages' commitment to wellbeing is evident in initiatives such as Time to Talk and the presence of wellbeing buddies. The company understands the importance of work-life balance and the impact of stress on personal health and performance.
Inspired Villages' leadership is demonstrated through its ambitious growth plans and commitment to employee engagement and wellbeing. The senior management team's dedication to providing first-class services and fostering a sense of community inspires trust and respect amongst colleagues.
Employees at Inspired Villages are given three days off each year to volunteer, demonstrating the company’s commitment to giving back to society. This, alongside the organisation’s aim to achieve Net Zero Carbon emissions by 2030, shows a genuine effort to contribute positively to society.
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Health & Social Care
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Sciensus

Sciensus promotes wellbeing through its EAP, 'We Care' scheme and Bitesize wellness sessions. These initiatives prioritise mental health support, self-care education and work-life balance.
Sciensus’ Senior Leadership Team embodies the organisation's values, demonstrating commitment daily. This commitment is assessed during performance reviews, ensuring alignment with the company's ethos.
To support employees during financial hardship, Sciensus launched a Salary Finance scheme and a Benevolent Fund, highlighting its commitment to fair treatment and comparable pay and benefits.
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Frettens Solicitors

Frettens Solicitors offers a fair deal to its employees through annual salary reviews, performance-related bonuses, and a generous benefits package. This ensures that employees feel fairly rewarded for their work.
Frettens Solicitors emphasises the wellbeing of its staff by promoting flexible working hours and work from home options. The organisation also provides private health insurance and a cash back healthcare plan to support its employees' mental and physical health.
The leadership at Frettens Solicitors is visible, approachable and committed to the firm’s strategic goals. Regular strategy briefings and meetings with the Managing Partner ensure that the firm's direction and performance are clearly communicated and understood.
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Law
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Cairngorms National Park Authority

Cairngorms National Park Authority managers ensure their teams feel supported and trusted. The Managing with Impact training course equips them with the skills to manage difficult behaviours, apply organisation’s policies consistently and balance the demands of their roles with being good line managers.
The Cairngorms National Park Authority prioritises staff wellbeing with initiatives like the Menopause Support Policy, Neurodiversity Policy and Mental Health First Aiders. The reduction of the working week to 36 hours and the introduction of a Hybrid Working Policy further support work-life balance.
Leadership at the organisation is approachable and engaging, with the CEO providing regular updates and insights into his role through a blog. The blog includes personal information too such as what he's been up to at the weekend. Senior Management Team meetings are held bi-weekly, ensuring all senior members are involved in decision-making.
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Not For Profit Body's
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Understand your organisational health across all eight factors

You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

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