State of Engagement 2026 Report |
Download report
Last year Gemini People spent a large portion of their profit on training their managers and hired an external business coach to work with managers on a 1-2-1 basis and in group sessions. The company now have a formal training programme for all of their managers which runs on a monthly basis. The training is spread out over 12 months and covers everything from learning about “emotional intelligence” through to “what does it mean to be a leader?” The training is being facilitated by the company's Head of Talent, the Directors and the CEO and they have also appointed an external training company. The company also decided to split the management team into two groups so that managers are working in small groups and getting lots of attention in these sessions. Gemini People have recently rolled out a new review process and have been running one to one sessions with each of the managers on how to implement this process with their teams. Gemini People believe that everyone is an individual and one size does not fit all so they are conscious about this when it comes to training.
With a nurturing ethos that supersedes any sense of hierarchy in the business, the senior management team at Gemini People are committed to leading the company through collaboration, fun, inspiration and integrity. They hold Friday wrap-up meetings for the whole company, where they publicly recognise the week's best efforts in the office. They are the first people in the office each morning and the last people to leave at night, they hold regular cross-team meetings, where they share client information and they also run a host of training courses to up-skill everyone in the company. They are always the first to be involved in Gemini CSR initiatives, they have an open door policy and are always there to talk to. The senior management team at Gemini People also lead by example and are the top performers in the business. They would never ask a team member to do something they wouldn't do themselves (even clean the kitchen on their team's day on the rota!) and they frequently use WhatsApp as a quick way to chat about any issues their team members have out of hours.
With a nurturing ethos that supersedes any sense of hierarchy in the business, the senior management team at Gemini People are committed to leading the company through collaboration, fun, inspiration and integrity. They hold Friday wrap-up meetings for the whole company, where they publicly recognise the week's best efforts in the office. They are the first people in the office each morning and the last people to leave at night, they hold regular cross-team meetings, where they share client information and they also run a host of training courses to up-skill everyone in the company. They are always the first to be involved in Gemini CSR initiatives, they have an open door policy and are always there to talk to. The senior management team at Gemini People also lead by example and are the top performers in the business. They would never ask a team member to do something they wouldn't do themselves (even clean the kitchen on their team's day on the rota!) and they frequently use WhatsApp as a quick way to chat about any issues their team members have out of hours.
G Adventures has 25 community projects in the destinations their travellers visit. They have just committed to launching another 50 projects in the next five years. All 50 social enterprise projects – known collectively as G Adventures for Good projects - are under development by G Adventures and its non-profit organisation, Planeterra Foundation. Together they will invest more than CAD$5-million in social enterprises over the next five years. G Adventures is constantly evaluating potential new G Adventures; For Good projects and these are selected according to the biggest impact in terms of community benefit and traveller numbers. The projects are primarily located in communities where indigenous people, women and youth have been disadvantaged by a lack of access to education, jobs and income opportunities.
On Friday night at The Summit (G Adventures' London office) they host regular live news shows, with all news from G Adventures, both people in the London office and G Nation around the world. It is hosted by The Monarchy, four team members who are the ambassadors of culture at The Summit. It includes news updates, sporting events for the office, upcoming global events, birthdays and shout-outs for the team. The CoC is the Circle of Chat which happens afterwards, where drinks and chit chat are shared.
All the senior management team wear Core Values t-shirts and set-up and host Summit Talks, where different business leaders and people with interesting stories come in to the office for an open forum chat about their job and how they got there. They support both The Monarchy (culture team) and Green Queens (sustainability ambassadors) in their goals to create happiness and community, and to do the right thing. They are also the barometer for the office ensuring morale is well and people are passionate in what they do every day!
The company has 3 values: Expert, Dynamic, Scrupulous Expert: continuous learning via two Directors being members of two bimonthly peer support groups (Cranfield BGP Alumni group and the Property Academy Leadership Group); speaking at local events; taking part in Sunday Times National Awards as judges to keep in touch with best practice; contribution to industry trends as spokespeople to trade press and national media; proximity to planning legislation via the MD being a Steering Group member of his Neighbourhood Plan. Dynamic: constantly pushing new ideas into the organisation. Other new innovation includes their own bespoke Property Inspection iPad app to streamline arguably the most valued part of their Property Management. Sourcing of new developments and opportunities such as the 24 apartments they bought and furnished for clients in Reading. Scrupulous: honesty and integrity when dealing with clients; fair judgements during the settling of any minor or major customer complaints; walking the walk each day in their demeanour and treatment of colleagues.
The company has 3 values: Expert, Dynamic, Scrupulous Expert: continuous learning via two Directors being members of two bimonthly peer support groups (Cranfield BGP Alumni group and the Property Academy Leadership Group); speaking at local events; taking part in Sunday Times National Awards as judges to keep in touch with best practice; contribution to industry trends as spokespeople to trade press and national media; proximity to planning legislation via the MD being a Steering Group member of his Neighbourhood Plan. Dynamic: constantly pushing new ideas into the organisation. Other new innovation includes their own bespoke Property Inspection iPad app to streamline arguably the most valued part of their Property Management. Sourcing of new developments and opportunities such as the 24 apartments they bought and furnished for clients in Reading. Scrupulous: honesty and integrity when dealing with clients; fair judgements during the settling of any minor or major customer complaints; walking the walk each day in their demeanour and treatment of colleagues.
Team events/meetings happen every day at Finders Keepers. Every office has a team meeting first thing in the morning, to focus the team on what is happening, what the priorities are, where they are against target. They also use these meetings to celebrate success; probationary periods passed, promotions, exams passed, first year anniversaries -all rewarded with a bottle of wine and a card. On three occasions a year, they have a staff meeting - two breakfast ones and one annual lunch one where they take all the staff to a venue. At the breakfast ones, they have a 'fun' team exercise followed by an update on business activities and awards for staff who go above and beyond in demonstrating their values - these nominations are from their peers. At the annual staff meeting, after an update on the year's success, they reward long service, and the 'best' in class, again nominated by their peers. There is usually a gap in these meetings in the summer to allow for their busy seasonal period but this year they decided to bridge the gap with a shortened version of the quarterly meetings, in the form of a Pimms party by the river, this took the form of a quick update, awards for their values but the main focus was a huge thank you to the staff for their hard work.
Their customer service commitments are based on maintaining a strong, motivated and friendly team. The company aim to attract the best within the industry by offering above market rate remuneration and develop long-term relationships and loyalty by investing in their team. As investors in people, they encourage professional development, offering time off and financial support to study and attend courses in order to further qualifications. Regular appraisals and social events give their team the opportunity to express their views and suggest ideas as to how FC Exchange can move forward and improve intra-company relations and processes. The company are proud of their staff retention rates, keeping a high degree of experience within the company which helps build and maintain long-term customer relationships. FC Exchange has consistently grown year-on-year since 2005, expanding to new markets; presenting new opportunities for promotion. As a result, 75% of their senior management has been recruited from within the company.
Their customer service commitments are based on maintaining a strong, motivated and friendly team. The company aim to attract the best within the industry by offering above market rate remuneration and develop long-term relationships and loyalty by investing in their team. As investors in people, they encourage professional development, offering time off and financial support to study and attend courses in order to further qualifications. Regular appraisals and social events give their team the opportunity to express their views and suggest ideas as to how FC Exchange can move forward and improve intra-company relations and processes. The company are proud of their staff retention rates, keeping a high degree of experience within the company which helps build and maintain long-term customer relationships. FC Exchange has consistently grown year-on-year since 2005, expanding to new markets; presenting new opportunities for promotion. As a result, 75% of their senior management has been recruited from within the company.
Quite simply, the company ask new starters to the business to present what they have learnt about the business.
EnviroVent works with over 500 Housing Association Bodies and communities on a daily basis all of which are recognising the clear benefits brought by installing EnviroVent products. In addition, they support the local communities in which they operate through employing local installers and engineers. EnviroVent educate Tenant Management Organisations in solving condensation problems and promoting health. Colleagues are committed to supporting various charities. The company is participating in Saint Michael's Hospice You're Inspired Challenge to raise as much money as possible towards patient care. They are doing a sponsored sky dive, held bacon fryday's , dress down days and are holding a raffle all held within company time. Twenty colleagues participated in Pugney's Dragon Boat Race raising £535 for St Michaels Hospice. Mark, Logistics' Manager raised £235 for Epilepsy Research running the Great North Run. Chris, darts player and full time Production Administrator completed a full month of no drinking, a ‘Dryathlon' for Cancer research. Eight colleagues ran Harrogate's Race for Life –raising £600 Ventilation was installed in local community Centre's newly refurbished kitchen. Paul, helped local students at St Aiden's College learn more about what a career in R&D looks like by doing a presentation on what his role involved. In May the company sponsored a table at the Macmillan Spring Ball. 10 colleagues attended who have in some way contributed towards a charity. It was a memorable evening of fine food, live music and prizes.
The senior management team are committed to developing talent and encouraging their colleagues to be the best they can be. They demonstrate their commitment to the ‘EnviroVent Way' by leading teams by example, and following up on promises made. The company take a contextual approach to business, by making pragmatic decisions based on facts. This creates an environment of trust and mutual respect which encourages an open flow of communication across the business. The senior management team are accessible, there is an open door policy that has encouraged people to stop by for a quick chat to feeling that they are able to raise new ideas or difficult topics. The company believe that this approach to work has created closer working relationships and an overall feeling that they are all ‘in it together'. The senior team cascade and promote new initiatives through 1-1's, huddles, company and regional updates and writing articles for the monthly newsletter with aim of ‘keeping it simple' and providing ‘opportunities for all' to get involved. The company provide merit based awards and recognition for those colleagues who demonstrate and alignment with The EnviroVent Way.
The senior management team are committed to developing talent and encouraging their colleagues to be the best they can be. They demonstrate their commitment to the ‘EnviroVent Way' by leading teams by example, and following up on promises made. The company take a contextual approach to business, by making pragmatic decisions based on facts. This creates an environment of trust and mutual respect which encourages an open flow of communication across the business. The senior management team are accessible, there is an open door policy that has encouraged people to stop by for a quick chat to feeling that they are able to raise new ideas or difficult topics. The company believe that this approach to work has created closer working relationships and an overall feeling that they are all ‘in it together'. The senior team cascade and promote new initiatives through 1-1's, huddles, company and regional updates and writing articles for the monthly newsletter with aim of ‘keeping it simple' and providing ‘opportunities for all' to get involved. The company provide merit based awards and recognition for those colleagues who demonstrate and alignment with The EnviroVent Way.
N&C believe in the 4 C's – be caring, be compassionate, be competent and be committed. This is portrayed daily by the leadership team through truly believing in the 4 C's and being examples to all staff in the organisation. Every member of staff is seen as an individual and is supported in every way possible to bring out the best in themselves.
Draycott Nursing & Care seek to enhance the wellbeing of their staff by providing continuous training and they also provide a 24 hour emergency helpline for their employees.
Draycott Nursing & Care have staff appreciation rewards and like to reward their staff in a number of ways. The company appreciates each member of staff as individuals. A recent example of this was when the company paid for flights for a long standing colleague to go home when family member passed away.
The last Friday of every month at DMC Canotec is dress down and this promotes a relaxed working environment. They have a no tie policy which the men the organisation love! The company have a local gym that offers their staff members a corporate discount if they wish to join. DMC Canotec offers their staff corporate prices on AA car membership and also offer staff Costco membership through the company. DMC Canotec has an open door policy and anyone can speak to any senior manager or Managing Director at any time. The Director's Forum helps staff with any issues they may have and DMC Canotec feel this works very well for the company. DMC Canotec's MD walks around their office daily making sure everyone is ok and will even offer to make staff a cuppa!
The last Friday of every month at DMC Canotec is dress down and this promotes a relaxed working environment. They have a no tie policy which the men the organisation love! The company have a local gym that offers their staff members a corporate discount if they wish to join. DMC Canotec offers their staff corporate prices on AA car membership and also offer staff Costco membership through the company. DMC Canotec has an open door policy and anyone can speak to any senior manager or Managing Director at any time. The Director's Forum helps staff with any issues they may have and DMC Canotec feel this works very well for the company. DMC Canotec's MD walks around their office daily making sure everyone is ok and will even offer to make staff a cuppa!
DMC Canotec are part of an initiative called Croydon Commitment, which assists Croydon businesses to support their local community. Croydon Commitment acts as a link between local businesses, charities and voluntary groups. DMC Canotec also actively raises money for Croydon Commitment as the local charity is at the forefront of business community engagement. The company's Training and Development Manager regularly offers training and support workshops for those seeking employment in the local area. Last Christmas, a team of DMC Canotec employees raised funds for Croydon Commitment, they took part in the Croydon 100 challenge, they were given £100 and had to convert this into as much as they could. The team decided to hold a raffle, with the star prize being a signed Francis Rossi electric guitar. They also held a Christmas stall in the local shopping centre, and sold handmade filled Christmas baskets to the passing public. Many of the items for the gift baskets were donated by staff. The DMC team won this competition as they raised over £1300. The company also have their own brand of toner called Planit Green, for each toner sold; 25p goes to the Starlight Children's Foundation, a charity that grants wishes to seriously ill and terminally ill children.
Workplace Listening We have a devoted team of Workplace Listeners that have been trained to listen to other employees. A Workplace Listener is someone that employees can go to for a confidential chat to talk about something which may be bothering them. They offer a safe haven within the workplace when there is no one else that they can talk to. Employees can expect from a Workplace Listener respect, empathy, acceptance, openness, transparency and honesty. There is a dedicated Workplace Listening Room which ensures that there is always a private, confidential and safe environment for Workplace Listening Sessions to take place.
It's well known throughout the company that if a person has recently contributed to the business or is excelling in their role, Helen and Damian reward their employees for all their recent efforts by inviting them along as guests to support and represent Danbro at awards and community events outside of work. This is the kind of reward which Danbro regularly reward their employees with, as it is a widely received initiative over monetary rewards across the business; it makes their employees feel appreciated and that their efforts are not overlooked. Some of their employees were invited to the Red Rose Awards in early 2015 after contributing to the Employer of the Year application form. To present their case and engage with all of their employees they sent a companywide email asking ‘why you think they should win.' Those who contributed were invited as guests with Helen and Damian to the award ceremony. The table were also lucky enough to collect the award and give a small speech on behalf of Helen, Damian and Danbro. Other events include the BIBA's awards (an evening awards ceremony held at the Blackpool Tower Ballroom), St Georges Day event on Lytham Green (where all those who gave up their Christmas holidays to help with the big office move were invited to an afternoon of food, drinks and dancing) and Lytham Festival Tickets, including VIP/meet and greet with headlining acts. Other non-monetary rewards include office treats and breakfast/meal vouchers in their onsite canteen/coffee shop.
Workplace Listening We have a devoted team of Workplace Listeners that have been trained to listen to other employees. A Workplace Listener is someone that employees can go to for a confidential chat to talk about something which may be bothering them. They offer a safe haven within the workplace when there is no one else that they can talk to. Employees can expect from a Workplace Listener respect, empathy, acceptance, openness, transparency and honesty. There is a dedicated Workplace Listening Room which ensures that there is always a private, confidential and safe environment for Workplace Listening Sessions to take place.
One initiative the company have found to be particularly effective in enhancing the wellbeing of their people has been our Up For Fit team. They provide fresh fruit, organise sporting activities and social events. A combination of both sporting and social elements is the annual beach games which they have taken part in for the last three years. It provides people with an opportunity to exercise, socialise and develop relationships with their colleagues in a fun yet competitive atmosphere.
One initiative the company have found to be particularly effective in enhancing the wellbeing of their people has been our Up For Fit team. They provide fresh fruit, organise sporting activities and social events. A combination of both sporting and social elements is the annual beach games which they have taken part in for the last three years. It provides people with an opportunity to exercise, socialise and develop relationships with their colleagues in a fun yet competitive atmosphere.
Cornish Mutual is passionately committed to giving back to their community. This year alone, they have raised over £12k for charitable causes as a result of more than 50 fundraising events ranging from a month of activity coinciding with Comic Relief, to regular “Bake-Offs” and Bingo Nights at Head Office. It's not just about fundraising though, the company also incorporate a “Volunteering Day” into their induction, where a team of new starters give up their working day to volunteer for a local charity – a recent group spent time painting the headquarters of a local children's charity. The company have also raise awareness of issues in their core community – the farming and agricultural sector in the South West. They have recently arranged 3 Health & Safety Workshops for both Members and Non-Members which cover a series of issues, with talks from expert speakers. These events are free to attend and are endorsed by the Health & Safety Executive.
Annually, each year Line Manager at Compassion UK can submit nominations for team members who have contributed in an outstanding way. The formal rewards are given on an employee receiving outstanding on their appraisal. The financial gift for last year was a £250 cash bonus. The company also allow informal rewards up to the amount of £25, which is in the form of a voucher.
Annually, each year Line Manager at Compassion UK can submit nominations for team members who have contributed in an outstanding way. The formal rewards are given on an employee receiving outstanding on their appraisal. The financial gift for last year was a £250 cash bonus. The company also allow informal rewards up to the amount of £25, which is in the form of a voucher.
At Compassion UK, their primary purpose, mission and values are promoted worldwide throughout all the partner and field countries through the global meeting held every six months. This is also video conferenced all over the world and staff come together to watch this. It is also reiterated through marketing to staff as well as being available in pdf and booklet form through company's intranet and is also included in the company's annual reports.
You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.
Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.
Complete the form and take the first step toward a stronger, more engaged organisation.