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My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
Infor Global Solutions have a dedicated platform called Rave. This is were employees can send a rave to other employee's who they believe has excelled in an area of their job. The employee's with the top raves are rewarded at the annual away day.
All employee's and their families are offered Bupa private medical and a dental plan from the start of their employment. There is also an employee assistance program, where employees can reach out to a councillor 24/7 for help and advice. The company have trained 22 employee's to be wellbeing first aiders and encourage employee's to reach out to the wellbeing first aiders if they are dealing with work place stress.
Viking aim to be the world's leading cruise line. Their core values are quality and service; passion and innovation; collaboration and support; integrity and openness; and fun and inspiration. These values are integrated into the appraisal process.
Viking aim to be the world's leading cruise line. Their core values are quality and service; passion and innovation; collaboration and support; integrity and openness; and fun and inspiration. These values are integrated into the appraisal process.
Their new people strategy identifies a range of different approaches to personal development.
Their new people strategy identifies a range of different approaches to personal development.
In addition to training programmes, they also offer a mentoring approach for their managers and staff. In 2018, they encouraged trainees to buddy up with a more senior employee, who acts as their "mentor", helping with all aspects of the job.
They have monthly and annual employee awards, rewarding these individuals with perks such as afternoon tea at the Shard or Red Letter days. Four separate groups of employees also enjoyed an European holiday destination of their choice as reward for their hard work.
Quarterly appraisals formalise regular one-to-one catch-ups throughout the agency and are very much employee-led: some prefer a formal written appraisal, while others prefer an informal approach. Adapting to these preferences makes for a much more productive appraisal.
Morning meetings, called ‘Boards', give everyone a clear view on the day ahead. Being fully integrated on Microsoft Teams allows for quick communication between teams. There are also frequent company-wide events, such as a table football tournament or Marlowopoly, a team event based in Marlow with a Monopoly theme.
A very generous training and development budget enables Trinity House to explore the best ways for individuals to learn and enhance their skills for current roles and succession planning.
The organisation puts on social events during summer, in addition to Christmas team-building events.
Wellbeing Week includes workshops on nutrition, minimalism, resilience and coping with stress. They also offer manicures, pedicures, massages, sauna, acess to a gym, and yoga - all free. After four years, staff can take six weeks' paid leave plus £1,000 spending money.
Wellbeing Week includes workshops on nutrition, minimalism, resilience and coping with stress. They also offer manicures, pedicures, massages, sauna, acess to a gym, and yoga - all free. After four years, staff can take six weeks' paid leave plus £1,000 spending money.
They have 'Wellbeing Wednesdays' every week where they run a different wellbeing initiative. This could be anything from yoga, meditation to healthy snacks. In addition, employees have access to an assistance line, and CBT is covered by a free health plan.
They have 'Wellbeing Wednesdays' every week where they run a different wellbeing initiative. This could be anything from yoga, meditation to healthy snacks. In addition, employees have access to an assistance line, and CBT is covered by a free health plan.
Summer and Christmas parties are held for all employees within each site. Wellbeing events included the opportunity for staff to have a massage, watch a cooking demonstration from one of the UK's leading nutritionists and also have a consultation with the nutritionist.
Staff have two formal performance and development review meetings in their Performance Management process. Objectives are set in April (by their manager and line manager), and progress is discussed monthly. Objectives are reviewed at the mid year.
Managers receive regular training and appraisals to help them continually improve their leadership standards and work with their team members in a way that's collaborative and open. This includes sending leaders on a week-long residential course focused on change management, self-awareness and giving feedback.
All staff are encouraged to run and attend workshops on their activities to provide the entire team with visibility into what they do, while also helping to determine an overall strategy for the company. Company-wide socials and gatherings are also used to share feedback and foster a strong team spirit.
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