My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
For people development, Majestic Wine Warehouses collaboratively share best-practice. For retail teams, they've moved away from sales-based targets to KPIs, to recognise, develop and reward behavioural qualities in people that directly link to customer engagement.
For people development, Majestic Wine Warehouses collaboratively share best-practice. For retail teams, they've moved away from sales-based targets to KPIs, to recognise, develop and reward behavioural qualities in people that directly link to customer engagement.
The K-West have a long partnership with the Foodbank charity in Shepherds Bush. The company organises food collections and volunteers locally. They also work with the Masbro community centre, with offer vouchers for fundraising and work placement for their youth programmes.
The senior management team takes part in six management-development workshops a year, delivered by an external coach. They also get a one-hour individual session with the coach, exploring weaknesses and training needs. This has proved to be very effective.
CEO Will Galgey is a genuinely very accessible and present leader in the office. He's improved the business' culture, with a more open structure, town-hall meetings, welcome meetings for new staff, and lunches with newly promoted staff. He personally mentors high-potential employees.
CEO Will Galgey is a genuinely very accessible and present leader in the office. He's improved the business' culture, with a more open structure, town-hall meetings, welcome meetings for new staff, and lunches with newly promoted staff. He personally mentors high-potential employees.
The agency works with Hand In Hand For Syria and Making The Leap, helping disadvantaged young people get into work. They work also with Commercial Break, giving urban adults opportunities in the creative industries.
The agency is founded on passion, respect and agility. They derive joy and satisfaction from the effect they have on audiences, respect clients, audiences and brands, and move quickly to ensure their value to clients positions them as industry leaders.
A volunteer scheme encourages employees to spend four hours per month at a charity. A match-funding initiative means £10,000 is available to match individual employee fundraising each year.
Managers' performance is assessed by their effectiveness in managerial tasks, teamwork, distributing work and delegation. This is documented by an online performance-management system recording monthly on-to-one meetings, and six-monthly and annual appraisals.
Placing employee wellbeing at the forefront of its operations, several staff have been appointed as mental health first aiders. Training has been provided in understanding mental health issues for both managers and employees.
Placing employee wellbeing at the forefront of its operations, several staff have been appointed as mental health first aiders. Training has been provided in understanding mental health issues for both managers and employees.
The firm has a range of recognition tools. These include the gift of time for people's birthdays and the annual star awards where any team member can become involved and get nominated employee of the year. A range of prizes match the awards.
There's a monthly wellbeing magazine, reduced membership to local gyms, flexible working and the possibility of job shares and reduced hours. They can alter shift patterns or exempt people from certain hours if they have caring responsibilities.
An annual staff conference gives all staff the chance to work together, engage with senior management and participate and contribute to corporate activities. The event features a number of different activities showcasing current policy initiatives, while sharing current thinking on the vision of the organisation.
All staff have been assigned a minimum of three personal development days, during which they are invited to identify training needs. This has been supported through a new online learning system, which allows employees to complete training courses and record development.
Departmental strategies are based on the company values, which are used in meetings and talked about regularly. Management also attend annual fun activities to get them involved and interacting with people outside of work.
Departmental strategies are based on the company values, which are used in meetings and talked about regularly. Management also attend annual fun activities to get them involved and interacting with people outside of work.
Managers' performance is held to an exacting standard, measured across a number of different factors including practice profit growth and team member satisfaction. They're peer-reviewed every quarter and annually, while team members are asked about management through internal surveys.
The company has a purpose: to help everyone touched by the business to FISH (Find Inner Self Happiness) – in work, spiritually or emotionally. Managers educate team members in how to SWIM (Success is Within the Individual's Mind).
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