


Ribby Hall encourages management development by providing management training courses which are company funded and by giving all managers 360 feedback. Following internal coaching and workshops managers are mentored, this includes performance reviews and the recruitment process.
To promote interaction within teams there is a range of social sporting events held such as tennis, bowls and canoeing along with non sporting events for example ‘Ribby's Got Talent' this recent event was designed to increase communication and teamwork across the departments.
This organisation encourages employees to take part in sporting social events to keep fit, individual requests from employees for extra time out of work on top of holiday days are reviewed by managers and accepted where possible. All employees are all encouraged to plan their holidays to ensure that they use their full quota each year.


Employees are rewarded for their efforts through various ways. The organisation benchmark salaries with other organisations and staff receive annual increments and an annual rise. Pay increments are also rewarded for qualifications gained and changing grade. Positive feedback is encouraged when people have done a good job, congratulations cards are given for qualifications gained, there are training qualifications presentations, thank you's in meetings and thank you letters are also given to ensure employees feel appreciated.
Employees are rewarded for their efforts through various ways. The organisation benchmark salaries with other organisations and staff receive annual increments and an annual rise. Pay increments are also rewarded for qualifications gained and changing grade. Positive feedback is encouraged when people have done a good job, congratulations cards are given for qualifications gained, there are training qualifications presentations, thank you's in meetings and thank you letters are also given to ensure employees feel appreciated.
Response has its own charitable donation section called Response Giving which is run by a group of active volunteers who meet monthly to discuss requests for donations and to arrange vigorous fundraising. It fundraises and relieves suffering by making donations to people with enduring mental health issues that cannot access money through another source that is so immediate. Their service users benefit from their proximity by the annual events organised such as barbeques and dances. They have a sustainability policy and also monitor who takes their waste, what happens to their green waste and also recycle ink cartridges, paper and cardboard.

Reading Room hold a wide range of events aimed at getting teams to work and play together. They hold regular team building days and social events ranging from summer cocktail parties to wine tasting and a Christmas party where employees were taken to Paris. Teams have the chance to earn extra bonuses and celebrate their achievements with divisional parties and nights out.
Reading Room hold a wide range of events aimed at getting teams to work and play together. They hold regular team building days and social events ranging from summer cocktail parties to wine tasting and a Christmas party where employees were taken to Paris. Teams have the chance to earn extra bonuses and celebrate their achievements with divisional parties and nights out.
Their divisional structure supports progression and opportunities for growth and means that they have managers of teams of no more than 20 people. A quality management system is in place which lays out roles and responsibilities. divisional heads are given internal training in management and the directors all have in place support from the Divisional Heads. All managers have 360 degree appraisals with structured feedback.

The organisation has summer hog roasts including a 5-a-side football competition. Social gatherings after team meetings are also organised. Executive briefings are held followed by social events. The Tech Support team will have lunchtime celebration in the office for good customer survey results. The Finance team organise a treasure hunt as a team building exercise. The HR team has gone through personality profiling as a team building exercise. The Presales team has had an off-roading quad bike experience.
The organisation offer the flexibility to accommodate personal and medical appointments and time off with pay is granted for doctor, hospital and dental appointments. They do not pay overtime but do grant lieu days to staff who work longer hours at key business times. Family members are invited to social summer hog roast events where there is a bouncy castle and games provided for children. They offer a home working policy and are as flexible as possible about working hours on an informal basis for example employees can start early and finish early as agreed with their managers if it fits with the needs of the business.
Manager's guides are issued wherever possible for new online absence management tools. Pay and support for external management qualifications are available under the Education Assistance programme. Internal management development training is available. Internal coaching and mentoring is also available for employees on an adhoc basis. All the senior management team have an open door policy and will help and guide their management team wherever possible. External coaching and mentoring can be arranged through a preferred supplier where necessary and is available during the Leadership academy. Lunch & Learn sessions with HR are conducted, these sessions are run by the HR team and are open to all managers, covering requested topics such as the disciplinary process. Regular mentoring is given from the HR team on subjects such as performance improvement plans, disciplinary, salary increases and job development.


The CEO runs face to face quarterly updates including a Q&A session and writes a weekly 'Wow, what a week' update, that is sent to all employees. He has an identical desk to the rest of the employees and is approachable. He actively engages with team members and gets involved with events including triathlons and sponsored runs.
The CEO runs face to face quarterly updates including a Q&A session and writes a weekly 'Wow, what a week' update, that is sent to all employees. He has an identical desk to the rest of the employees and is approachable. He actively engages with team members and gets involved with events including triathlons and sponsored runs.
The CEO runs face to face quarterly updates including a Q&A session and writes a weekly 'Wow, what a week' update, that is sent to all employees. He has an identical desk to the rest of the employees and is approachable. He actively engages with team members and gets involved with events including triathlons and sponsored runs.


Protocol hold a range of company wide and independent events to allow employees to interact on a more informal level. An annual Christmas party for all employees takes place and independent branches run initiatives such as lunches and team nights out. Employees take part in team building events through the company conference. A recent event was held at the Emirates Stadium where the afternoon was dedicated to team building activities which were fun, challenging and thought provoking.
All Managers have regular meetings with their line managers to identify any development needs. They provide external training in a number of different business areas including coaching and leadership which are open to all managers who need support. Managers take part in an annual management development programme to ensure their skills are up to date. Regular management and operational meetings are held where managers can share knowledge and discuss objectives.
The company tries hard to provide a strong work/life balance for employees and will assess any application for reduced hours or flexible working patterns on an individual basis. Free life assurance and private health care is available to all employees. They also have an employee assistance programme which provides support to employees on a range of topics including stress management and mental health issues.


Managers are assisted with specialist learning that is relevant to Pret and have workbooks to cover every role. Approximately 70% of managers are from internal promotions and have followed Pret's training pathway from the start of their career. External mentoring is provided for senior managers and they are encouraged to attend conferences, meetings and Pret chat groups to assist with their progression. Managers also attend regular development meetings and focus groups.
Pret A Manger provides employees with competitive pay and bonuses are awarded to employees of all levels. Senior managers always take time to say ‘thank you' to employees for their efforts and use ‘wow cards' to instantly recognise hard work. The company also run a monthly competition where the top performing shop is awarded with funds to spend on an event of their choice. Career development opportunities are available to all employees and they celebrate promotions within the company with vouchers.
Pret A Manger provides employees with competitive pay and bonuses are awarded to employees of all levels. Senior managers always take time to say ‘thank you' to employees for their efforts and use ‘wow cards' to instantly recognise hard work. The company also run a monthly competition where the top performing shop is awarded with funds to spend on an event of their choice. Career development opportunities are available to all employees and they celebrate promotions within the company with vouchers.


Regular fun and social events are organised to encourage employees and teams to interact. They hold an annual summer party, Christmas parties and regional sports days. They run various campaigns on topics such as global awareness where the team who have the most impact on energy use over a year is rewarded with a trip to Kenya. Team bonuses are also awarded for various challenges and targets. Regular team building events take place at least 3 times a year ranging from leadership and coaching courses, to road shows with food tasting and live cooking shows.
Pizza Express consistently seek to ensure their employees feel rewarded and hold roundtable events to gain feedback on what employees would like. Restaurant support teams are rewarded through the ‘Restaurant Support Hero Awards' by the Managing Director at their monthly team brief. They also run an employee of the month scheme to recognise exceptional work from operations managers, managers and team members.
Pizza Express consistently seek to ensure their employees feel rewarded and hold roundtable events to gain feedback on what employees would like. Restaurant support teams are rewarded through the ‘Restaurant Support Hero Awards' by the Managing Director at their monthly team brief. They also run an employee of the month scheme to recognise exceptional work from operations managers, managers and team members.
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