My Manager
Personal Growth

Growth Fuels Engagement

Investing in development boosts retention and shows employees they're valued. When employees grow, your organisation thrives.
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VCG

All apprentices are given support to carry out their duties while the office, as well as time to study. Two of the finance team are being supported through their Association of Accounting Technicians (AAT) and Association of Chartered Certified Accountants (ACCA) qualifications. A skills matrix identifies engineers' training needs

It wasn't possible to hold the annual bowling night and meal and so socialising went virtual. Beer, gin, wine, cheese and chocolate tasting sessions provided a great opportunity for staff to mix informally with each other. Friday night drinks were enjoyed together at virtual pub nights

VCG has donated six new laptops to a BBC campaign to provide computer equipment for schoolchildren to learn on at home during lockdown. Staff wore yellow and took their teddy to work to raise money for Children in Need. They also joined in Save the Children's virtual ‘Christmas Jumper Day'

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VCCP

As the stress levels rose and employees juggled working from home with home-schooling, mental health awareness training was introduced for managers. This training was tailored to the pressures of the pandemic and helped managers feel supported when talking to employees about their mental health.

The ‘Future Leaders' programme prepares the top 5% of talent to lead the company in future. Spread across 12 months, it includes access to time with senior leaders and inspirational speakers and training on topics such as how an agency makes money, the art of persuasion and perfect pitching.

The agency has been striving to cut its carbon footprint since 2006 and new KPIs will increase the reduction in CO2 emissions from transport. Other environmental measures range from an annual ‘Green Week' to a rolling programme of technology upgrades to ensure the most energy-efficient systems are in use.

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Marketing & Media Agencies

Vashi

Management development includes a Chartered Management Institute (CMI) accredited programme designed by Multiverse in partnership with Mind Gym.  Delivered over 13 months, it includes 1:1 monthly sessions with a career coach and covers the management of self, management of others and core functional skills, such as project management and budgeting.

Each month, one star performer is thanked for Going the Extra Mile with a GEM award. Introduced in 2020, the scheme recognises employees who exemplify Vashi's core values and use their initiative to improve not just their work, but also that of their team.

Digital learning ensures employees can receive engaging training no matter what restrictions are in place, with more than 100 courses available.  The whole company took part in a gemstone mini-masterclass during the first lockdown and, in November, there was a training activity every weekday for a month.

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UKCloud

UKCloud is committed to supporting employees' development, ensuring that it is tailored towards each staff member's specific ambitions and career path. A buddy system for new recruits provides a career mentor for people as they embark on a five-week programme of on-the-job training.

Colleagues found new and interesting virtual ways to use their social budget – £75 per head every quarter – while operating remotely. UKCloud believes this initiative has been pivotal in helping to maintain strong team interaction during a challenging year.

A Health and Wellbeing Week in January 2021 promoted practical strategies for feeling better. Senior leaders got behind the initiative, encouraging staff to exercise during the cold winter months. They have also been active in continuing to break down the stigma associated with mental health.

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Tonic Games Group

Every second Wednesday, staff have the afternoon off to work on personal development projects alone or in groups. They show off their projects in a regular video series and monthly newsletter. Each employee also has £300 to spend on courses and resources on the online learning platform Learnably, launched in December 2020.

One of the lessons of lockdown was that the more people communicated outside their day job, the more productive collaborations they had on important projects. Mediatonic recognised its teams had different rhythms and stopped organising fun events such as quizzes and tea breaks in favour of empowering groups to host events of their own design.

Mediatonic is a founding partner for Safe in Our World's new campaign, #LevelUpMentalHealth, which seeks to unite the gaming industry to support both players and developers who may be struggling silently with their mental health. The company has also set aside money to support two charities fighting racial inequality in the UK.

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Thrive Homes

Thrive Homes switched quickly to being a remote business last March. The Chief Executive, Elspeth Mackenzie, took to the internal social network OneThrive to provide business updates and advice on public health guidelines. Workplace by Facebook was also used to keep staff informed.

The Lumina Spark programme is used to develop people's understanding of themselves and others. It provides tools to constructively share, challenge, debate and give feedback, and to enhance emotional intelligence when interacting with colleagues and customers. Managers draw on its insights in the growth of their teams.

Inspired by a two-minute video from New Zealand prime minister Jacinda Ardern, managers took part in a 15-second challenge, #PrideinThrive. Each of them filmed themselves talking about what they were most proud of and grateful for. The clips were posted on the firm's internal social network.

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Housing Associations

The Skills Network

Employees at all levels are passionate about what they do. They are committed to helping people reach their goals and expanding career opportunities through learning, and nurture the company's ethos – achieving excellence, inspiring, developing talent and collaborating for success – through every project.

With access to The Skills Network's portfolio of more than 100 distance learning courses, employees have plenty of opportunities to learn and grow. All staff are encouraged to work towards a qualification relevant to their post and some take further courses for professional and personal development.

A Pilates instructor delivered sessions to employees via Zoom to help people improve their posture while sitting at a desk for long periods due to home working. The Skills Network has sent out a Wellbeing newsletter to remind people of their entitlements under the employee assistance programme, and courses about mental health.

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Education & Training

The Howard de Walden Estate

The Howard de Walden Estate promotes training and development within the wide-ranging roles in the property company, including tiers of management. Support is also available for further education where applicable to the role and the individual employee.

Daily and weekly meetings kept teams bonded in the past year using cloud technology that the company already had in place. Team members also got together online to boost morale with virtual cocktail evenings and a book club.

A personal trainer kept employees on their toes with weekly workouts, recipes and advice for staying healthy during lockdown. Excellent health benefits for staff at The Howard Walden Estate include 24-hour access to mental health advisers.

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Property

The Hanley Economic Building Society

Team leaders at the Hanley are measured against the six characteristics the society believes define good people management: to engage, motivate, develop, empower, coach and drive. Manager – and staff – behaviour is rated during the annual appraisal process that links into performance-related pay reviews.

The Hanley, which enjoys a low rate of staff turnover, says it is small enough to ensure everyone is treated as individuals, equally and without discrimination. It utilises blind recruitment, which eliminates personal identification details, but this year nonetheless refocused to start attracting future candidates from more diverse backgrounds.

Employees have individual development plans that are reviewed on a regular basis to ensure the relevant training and support is provided. The society assesses high potential by way of an in-house High Potential Trait Indicator tool, and it has succession plans in place as people move up the ladder.

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Financial Services

The Grand Brighton

The Grand Recognition Incentive Scheme rewards those exceptional effort with Grands which can be exchanged for 35 different treats including cinema tickets, champagne, afternoon tea and dinner. Every six months those earning 50 Grands are entered into a draw to win an all-expenses paid two night break, normally abroad.

The Grand has introduced an apprenticeship programme across the business and has also launched a range of other development schemes including a Management Academy and a Food and Beverage Academy. More than 50 staff have moved into new roles or been promoted each year for the last four years.

The hotel's Green & Grand philosophy is driven by the hotel's Think Green team. Eco friendly initiatives include sustainably sourced coffee beans and using recycled products from bed throws made from old bottles to balcony furniture made from ice cream and milk cartons diverted from landfill sites.

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Leisure & Hospitality

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