State of Engagement 2026 Report |
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Training takes on a real-world feel, with the top floor of the Beloved office filled with equipment frequently found within a client's house. This provides an immersive experience to help staff understand the challenges they are likely to face when working independently. The setup allows staff to develop their confidence, situational awareness, and decision-making.
A company car scheme allowance is offered to staff that have been with the company for 12 months. Enabling employees to purchase a new vehicle they may not have been able to other wise afford, the deal also provides a reliable means of transport meaning disruption to work is less likely.
Managing Director, Mark, along with supporting staff, have been getting stuck into a garden project at their local hospital. The project, started by one of their clients who had previously received treatment there, aims to improve the communal gardens through the planting of trees and flowers in the grounds.
A ‘Think Green’ campaign put a focus on the environment thanks to its aim of improving the energy efficiency of buildings through engagement programmes for both employees and student residents. The campaign included both e-learning and building technical programmes, as well as encouraging better recycling and simple tips for energy conservation.
Leaders consistently refer to iQ’s values through communication, live events, or business updates and play a key part in recognising when the values are being demonstrated. Recently, the Senior Management Team sponsored and supported the development and rollout of a behavioural framework aligned to the values, which is now being adopted across the business.
As well as an extensive catalogue of learning provided via our LMS, every team member has access to an unlimited number of funded Level 1, 2 and 3 qualifications in a range of subjects such as Mental Health, Customer Service and Fitness and Health. There are also talent programmes, apprenticeship schemes and a high-performance coaching programme.
Yobota's engagement survey picked up that new starters felt isolated because they couldn't see their new workmates in virtual meetings. Employees are now encouraged to switch on their cameras to create a sense of cohesion, boost social interaction and, of course, meet new joiners.
Junior members of the team will receive career development support and advice from senior management in a new mentoring programme. A virtual workshop provided each member of staff with a wellbeing plan for remote working tailored to their individual needs.
Staff have been able to see an online counsellor or ask them questions via Slack. A new online portal features a large wellbeing section which includes advice on mental and physical health. Food and snacks are delivered to people's homes to enjoy during business updates.
YASA likes to reward good service with bespoke gifts aligned to staff members' hobbies and passions. One worker with a passion for the sport of cycling got to meet an Olympic cyclist, thanks to an experience gift to mark his 10-year anniversary with the company.
YASA has introduced a training management system for all staff, with sessions on key topics such as working effectively remotely and longer courses on specific subjects, including corporate social responsibility. The company also sponsors qualifications and provides study leave to allow staff to prepare for exams.
Staff are given three days off a year to volunteer in the local community. This includes anything from helping to dredge canals to supporting worm farms or lending a hand at food banks. The company offers work experience to school pupils.
A pot of money is given to the directors to award to employees they feel have gone above and over expectations. This could be because they have shown integrity, worked collaboratively, taken an innovative approach to their work or exhibited exceptional customer service
Career and apprenticeship journeys published on the intranet, website and LinkedIn highlight how Watford Community Housing attracts, retains and nurtures talent. The two-year-long business graduate scheme provides the chance to learn about different areas of the organisation, while gaining extensive work experience in the housing sector.
All frontline workers were sent care packages containing hand cream, chocolates, tissues, bath bombs and thank you cards. Virtual sessions were held on mental health and working from home in the winter and December's ‘Festive Fridays' included posting advent calendars to all staff, a Christmas quiz and seasonal giveaways.
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