British Gas

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http://www.britishgas.co.uk/

Officially a Very Good
Company to Work For

Officially a Very Good
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Officially an Outstanding
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Officially an Outstanding
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Officially a World Class
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Officially a World Class
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Officially a Good
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Officially a Good
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Officially a Global*
Good Company
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Officially a Good
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Globally*

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Best Company to work for in the UK
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FORGETTING A BIRTHDAY, finding the time to dry-clean clothes or buying tickets to a show are no longer concerns for British Gas employees. Concierge services have been introduced in the past year and are being rolled out for all 29,500 employees, 11,000 of them engineers in the field. Engineers are paid just over £27,000 a year on average and about one in nine earns more than £35,000 a year. Employees are among the happiest with the pay and benefits they receive, with a positive score of 61%, the fifth best. Team members work about 36 hours a week, compared with 40 for managers and supervisors and 45 for senior bosses, and staff have between 23 and 33 days' holiday a year. British Gas's highest factor ranking of eighth is for Fair Deal questions. Employees say they are paid fairly for the work they do compared with people in similar positions at comparable organisations (59%, ranked fifth) and fairly considering the responsibilities they have in their jobs (56%). A range of working methods is offered and flexible working requests are accommodated wherever possible. Julie Cripps, who joined as a "fresh-faced 18-year-old" 31 years ago, said the company gave her invaluable support when her husband died at the age of 48 just weeks after being diagnosed with a rare form of cancer. She said: "My whole world collapsed around me and I don't know what I would have done without family and friends, but also a supportive employer like British Gas. When the chips were down they were there for me and really cared." Lynne Poole, too, is full of praise for manager Michelle Cook after her daughter Eve arrived 16 weeks early in 2010. "Michelle was absolutely fantastic. She assured me things would be looked after and told me not to worry about anything." Staff say their managers care about them as individuals (72%) and take an active interest in their wellbeing (71%). There are also few disruptive individuals (66%). All this goes into British Gas winning our special award for Wellbeing among the big companies on our list. Phil Bentley, managing director of the company, based in Staines, Middlesex, showed he is a team player when mucked in with a group climbing Mount Kilimanjaro, Africa's highest peak, to raise more than £150,000 for charity. The firm takes green concerns seriously and genuinely cares about the environment (77%, fifth). Staff feel that it makes a positive difference to the world we live in (67%, a top 10 score). www.britishgas.co.uk

Featured Workplace Factors

My Company

86% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

British Gas' people enjoy regular opportunities to air their views on subjects important to them. Working as a team to address the issues raised is essential to maintain good workplace relations. To create a culture of ongoing feedback, the company not only coach their managers but also have more formal feedback processes in place. Their annual engagement survey gathers feedback from right across the organisation. The survey has developed over the years and now really focuses on those factors they know drive their people's engagement.

Giving Something Back

83% of staff agreed

My organisation encourages charitable activities

British Gas' people enjoy regular opportunities to air their views on subjects important to them. Working as a team to address the issues raised is essential to maintain good workplace relations. To create a culture of ongoing feedback, the company not only coach their managers but also have more formal feedback processes in place. Their annual engagement survey gathers feedback from right across the organisation. The survey has developed over the years and now really focuses on those factors they know drive their people's engagement.

My Manager

81% of staff agreed

I feel that my manager talks openly and honestly with me

British Gas' people enjoy regular opportunities to air their views on subjects important to them. Working as a team to address the issues raised is essential to maintain good workplace relations. To create a culture of ongoing feedback, the company not only coach their managers but also have more formal feedback processes in place. Their annual engagement survey gathers feedback from right across the organisation. The survey has developed over the years and now really focuses on those factors they know drive their people's engagement.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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Best Small Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
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Best Large Companies to work for in the UK
National Ranking
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Best Big Companies to work for in the UK
National Ranking
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Best NFP Organisations to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
London
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London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
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Wales
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Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
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