Best Companies | Cinnamon Care Collection Company Profile

Cinnamon Care Collection, a leading name in professional 24-hour care, stands out for its commitment to both residents and staff. With homes designed by award-winning architects, the company's luxurious and welcoming environment reflects its 'Determined to be the Difference' mantra. This same dedication extends to its team members, fostering a culture where they feel valued, listened to, and truly part of a family-type environment.

Cinnamon Care Collection's approach to employee engagement is both comprehensive and inspiring. Its robust career pathway begins with a tailored induction and continues through initiatives like the Future Leaders and Lead to Succeed programmes, providing clear routes for internal promotion. The company's commitment to continuous learning is evidenced by free training, sponsorship for external courses up to MBA level, and a heavy investment in apprenticeships.

Beyond professional growth, Cinnamon Care Collection prioritises team member wellbeing. The Spice of Life programme offers a range of benefits supporting health and pensions, while specific initiatives like Mental Health First Aid training and a confidential counselling service ensure support is always available. The company also fosters a culture of recognition through quarterly 'You Make a Difference' awards and the annual Cinnamon Awards, celebrating the individuals who embody the company's values. This holistic approach, from professional development to personal wellbeing, demonstrates why Cinnamon Care Collection is truly a leader in the sector, attracting and retaining excellent team members.

My Manager

63% of staff agreed

My manager cares about how satisfied I am in my job

Managers are highly trained in listening skills and in spotting and managing problems. They are encouraged to coach and mentor their successors, and the company offers a 360-degree feedback programme for leaders, all of which contribute to creating a supportive environment where team members feel comfortable asking for help.

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My Team

77% of staff agreed

My team is fun to work with

Teams are encouraged to engage in physical activities together, such as walking for charity. The ‘Celebrating Cultures’ initiative promotes an inclusive environment where teams and residents embrace different cultures. The 'Sprinkle of Cinnamon' project also unites team members to make residents’ wishes come true, fostering a sense of shared purpose and camaraderie.

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Fair Deal

55% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

In addition to a competitive 3.5% pay rise for care team members, the company’s career structure is a significant part of its reward strategy. It also offers the 'Spice of Life' benefits programme, which supports employee wellbeing, purchases, health, and pensions, ensuring a fair and rewarding employment experience.

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My Manager

63% of staff agreed

My manager cares about how satisfied I am in my job

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My Manager

Best Practice

My Team

77% of staff agreed

My team is fun to work with

See and search more examples of

My Team

Best Practice

My Manager

63% of staff agreed

My manager cares about how satisfied I am in my job

See and search more examples of

My Manager

Best Practice

Quote from the top...

‘We are Determined to be the Difference’. We know that our success is wholly dependent on our highly skilled team members, who are passionate about delivering high quality care and services. We believe that our values are reflected in all that we do. We support each and every team member to reach their potential, through our robust learning and development opportunities and internal promotions wherever possible. We listened to you all and made many changes in response to your feedback from our 2024 survey., so please let us know what we can do differently to continue to ensure we are one of the Best Companies To Work For in the UK."

Declan Walsh, Managing Partner

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