Hitachi Capital (UK) PLC

http://www.hitachicapital.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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Best Company to work for in the UK
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Best Company
to work for

HITACHI IS NOT just about televisions, as new recruits find out during their two-day induction. The company, which was founded more than a century ago by Namihei Odaira in the city it is named after, makes everything from trains and power stations to medical technology and plant machinery, and is separated into several divisions, including financial services. One cog in this machine is Hitachi Capital (UK), which makes 3% of the overall business's revenue. Since its establishment in 1982, the organisation has expanded to provide accounting for 650,000 consumers, offering specialist money management to more than 5,000 companies and looking after about 45,000 fleet vehicles. The firm, based in Staines-upon-Thames, employs 868 people at seven sites across the country, in the south, Yorkshire and the West Midlands. It makes the list at the first time of asking, reflecting its efforts to connect with its workforce. Last year, in response to feedback from staff, the company set up engagement forums at all of its sites, and it introduced recognition awards. There have also been several improvements to benefits as a result, including a bonus for mums returning from maternity leave. Almost 40% of employees have been on the payroll for five or more years. They believe they can make a valuable contribution to the success of the organisation (a positive score of 84%) and say that they love being there (76%). Managers are making a big impact on job satisfaction: not only can they be confided in when things are going badly (79%), they care about how satisfied workers are in their roles (74%).A new flexible hours policy is open to everyone, irrespective of whether they qualify legally, and sabbaticals are now possible for those who want time to pursue a personal ambition. Our survey finds that people's duties don't interfere with responsibilities at home (68%), or harm their health (76%). The firm, which has launched two leadership qualifications in partnership with the University of Worcester business school, is run on strong principles, say staff (78%), who know exactly what is expected of them (75%). It is eyeing up a move into European markets, and workers are excited about the organisation's future (79%). www.hitachicapital.co.uk

Featured Workplace Factors

Giving Something Back

51% of staff agreed

I am happy with the pay and benefits I receive in this job

Hitachi have recently implemented visual performance boards. These help teams plan their workload, share their vision/mission, cross train and celebrate success. They have enabled workload to be levelled across team reducing pressures and enabling them to deliver a better customer experience. Other new working practices include Qbuster, refreshed Star awards, incentives, call evaluations, career progression structure and functional plan sharing.

My Company

77% of staff agreed

This organisation is run on strong values / principles

Hitachi have recently implemented visual performance boards. These help teams plan their workload, share their vision/mission, cross train and celebrate success. They have enabled workload to be levelled across team reducing pressures and enabling them to deliver a better customer experience. Other new working practices include Qbuster, refreshed Star awards, incentives, call evaluations, career progression structure and functional plan sharing.

My Manager

87% of staff agreed

I feel that my manager talks openly and honestly with me

There are company wide and local suggestion box initiatives. Continous improvement teams within HCVS have created the culture and empowered everyone to deliver small changes through the Kaizen methodology. These mall changes equated to 805 improvements delivering a benefit of 879k in 2013/14. The employee forum held on a monthly basis is one of the most effective tools they have for feedback however. Hosted by an SMT member this forum allows the opportunity to provide direct feedback with updates from the feedback provided the following month. Out & About -Directors and SMT members walking the floor.

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

List Positions

National Ranking
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