Metaswitch

Hidden mission statement
http://www.metaswitch.com/

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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Best Company to work for in the UK
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Best Company
to work for

SPECIALISING IN THE fast-moving world of voice, data and video communications, international technology provider Metaswitch Networks values innovation, an entrepreneurial spirit and a willingness to share ideas in its workforce. As a result, it jumps six places up our employee engagement list this year. Working with firms such as BT, AT&T, Cisco and Microsoft, the Enfield-based company believes that its success is due to the supportive environment it has created for its people. Survey results suggest that staff agree. They say they feel their jobs are secure, with an 87% positive score, and agree that opportunities for growth are not limited (74%). People believe that colleagues go out of their way to help each other (87%). All are top results in our survey. Every year Metaswitch does well in our factor called My Manager, and again hits the mark with an overall score of 82%, beaten by just one other firm on our list. Managers are trained to understand their critical roles in being responsible for their colleagues' wellbeing, engagement at work, and career. Every employee has a weekly status meeting giving them the opportunity to discuss their overall development. Managers also spend at least 50 days training new starters in their first year of employment. Staff say bosses care about them as individuals (87%) and that they are open and honest with them (90%). Both results are ranked second nationally. Almost 60% of employees earn more than £35,000 and the firm's flexible benefits package includes profit- and performance-related pay, a share option scheme and free private healthcare for individuals and their families. Metaswitch has also introduced a patent awards programme where employees are given £1,000 if they invent a new application, thereby recognising creativity and hard work. So far, in the past year, the firm has had 43 new ideas, of which 39 are now patent applications. Staff say they are happy with their pay and benefits (73%, ranked fifth) and feel they are paid fairly compared with colleagues (72%, second). Many staff are in a lunchtime sports club, and they are able to take extended two-hour lunch breaks to accommodate these activities and make up the time later. As a result, pressure at work isn't affecting employees' concentration (79%) and people are happy with the balance between their work and home life (75%). The firm distributes 1% of its profit and 1% from its employee benefit trust each year to charities chosen by staff. Although there is no set amount of work time available for voluntary endeavours, employees are allowed to work flexible hours to support such activities. The organisation's backing is not driven by a desire for publicity, say staff (75%) and they agree the firm puts a lot back into the community (77%). www.metaswitch.com

Featured Workplace Factors

My Manager

95% of staff agreed

I feel that my manager talks openly and honestly with me

At Metaswitch, a line manager is an individual's Personnel Manager and is responsible for their wellbeing, engagement at work and their career. Weekly status meetings are a key element of this role and it guarantees one-on-one time every week between the manager and employee. Managers are trained to be able to manage their people effectively and this means using careful judgement and thought when making decisions about the employee and agreeing all key decisions with their line.

My Team

95% of staff agreed

People in my team go out of their way to help me

At Metaswitch, a line manager is an individual's Personnel Manager and is responsible for their wellbeing, engagement at work and their career. Weekly status meetings are a key element of this role and it guarantees one-on-one time every week between the manager and employee. Managers are trained to be able to manage their people effectively and this means using careful judgement and thought when making decisions about the employee and agreeing all key decisions with their line.

My Company

92% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Metaswitch believe the key to the wellbeing of their employees is their relationship with their manager. The happiest and most productive employees are those treated with respect and fairness and who have clearly defined goals. Each employee is guaranteed one-on-one time with their manager every week and they believe that this is invaluable for their employees' general wellbeing. If they have any concerns or worries, the manager will dedicate as much time as is needed to resolving the issues. Metaswitch also give employees a lot of flexibility with managing their time. They are able to fit their work around their life, so that they are not under any unnecesssary stress. For example, many of their employees in Enfield are in a lunchtime sports club, which has been set up for for Metaswitch employees. There are currently groups for football, rugby, ultimate frisbee, badminton, and many more! Employees play these sports in the local park and then use their changing room and shower facilities on site. They are able to take extended two hour lunch breaks to accommodate these sports and make up the time later.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Private Healthcare

Companies offering private health insurance to all employees.

List Positions

National Ranking
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Best NFP Organisations to work for in the UK
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Best Companies to work for in Yorkshire & The Humber
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