Care at St Gemma's Hospice in Leeds is rated "outstanding" by the Care Quality Commission. The rating reflects the efforts and commitment of staff and volunteers to provide the best possible care and support to patients and their families, which is what makes the hospice a great place to work.

St Gemma's supports terminally ill people, in the hospice and the community. Care is based on the belief that a person is more than the illness. Each patient has unique physical, emotional, social and spiritual needs. St Gemma's responds to these needs in ways that value respect, choice and empowerment.

More than 290 staff and 950 volunteers work at the hospice, which has been seeking more ways to recognise their efforts. Apart from boosting its wellbeing offering, it has introduced awards to celebrate those that go the extra mile and has even brought in ice cream and pizza vans to give them a treat.

St Gemma’s is also committed to equality of pay and encourages a diverse and inclusive workplace, which provides equal opportunities to all.

Along with their hospice work, staff seek to improve life for those that need palliative and end-of-life care in the wider community and they ran a project to widen access to it for homeless and vulnerable people in Leeds. Their efforts earned them a nomination for Team of the Year in the Nursing Times awards last year.