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Giving Something Back

Purpose Boosts Engagement

Giving back to the community strengthens culture, morale, and every other engagement factor. Social impact matters.
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Forrest

As part of their work for the Footprints Foundation they have sent 2 teams of their employees to go out to South Africa and help build an Orphanage for a period of 2 weeks. The company also did the same last year and it has been a great success.

Grapevine is an internal employee forum. It is all about 2 way communication and sharing best practice across the business. As they want to be the best, they want everyone's feedback to get there. There are nominated employee's who act as representatives from various different areas of the business who meet quarterly to bring key questions to the table. A representative will pick up the question and look for an answer within a specified time to feedback at the next meeting.

Forrest Futures – This programme is aimed at their blue collar workforce and provides a pathway to management for them. Following a formal application process a number of individuals each year are chosen to take part in a structured management development programme which includes formal training and also work shadowing and secondment opportunities. They have promoted 5 individuals in the last 2 years in to management from this programme. Elevate – This programme is very similar but aimed at senior management and includes profiling and mentoring from an external organisation plus the opportunity to undertake an ILM Level 7 qualification New Leaf – their own Leadership & Management programme validated by CMI. This has been delivered to over 200 people within the business already and will continue to be used to facilitate learning in this area. Customer Connect – A bespoke Customer Service excellence delivery programme. This has been accredited by the Institute of Customer Service (ICS) and delivered to over 150 people so far. Now a mandatory piece of training that all need to attend, it forms part of the corporate company induction.

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Flight Centre (UK) Limited

Every member of the management team has access to the company's leadership pathway to further develop their leadership skills. They hold two Assistant Team Leader and Team Leader conferences every year to support development and offer them a forum to share experiences and ideas. This year, they have also introduced a new training session called ‘New Learning Methods'. During this one-day course, Team Leaders will learn how to better engage their teams and promote understanding by using a number of different learning styles. Management Team are also sent on external courses for job specific training. They also have an entire department dedicated to supporting the management team so they may reach their full potential. Leadership Academy hosts training sessions and one-to-one mentoring with the management team to help them develop their skills and also to support them as they create a succession pool within their team. Finally, financial assistance is offered for external professional training courses and development.

Every member of the management team has access to the company's leadership pathway to further develop their leadership skills. They hold two Assistant Team Leader and Team Leader conferences every year to support development and offer them a forum to share experiences and ideas. This year, they have also introduced a new training session called ‘New Learning Methods'. During this one-day course, Team Leaders will learn how to better engage their teams and promote understanding by using a number of different learning styles. Management Team are also sent on external courses for job specific training. They also have an entire department dedicated to supporting the management team so they may reach their full potential. Leadership Academy hosts training sessions and one-to-one mentoring with the management team to help them develop their skills and also to support them as they create a succession pool within their team. Finally, financial assistance is offered for external professional training courses and development.

Every member of the management team has access to the company's leadership pathway to further develop their leadership skills. They hold two Assistant Team Leader and Team Leader conferences every year to support development and offer them a forum to share experiences and ideas. This year, they have also introduced a new training session called ‘New Learning Methods'. During this one-day course, Team Leaders will learn how to better engage their teams and promote understanding by using a number of different learning styles. Management Team are also sent on external courses for job specific training. They also have an entire department dedicated to supporting the management team so they may reach their full potential. Leadership Academy hosts training sessions and one-to-one mentoring with the management team to help them develop their skills and also to support them as they create a succession pool within their team. Finally, financial assistance is offered for external professional training courses and development.

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First Personnel Group Limited

Each year, as a reward for outstanding performance, 10% of staff are chosen to attend the annual “Boat” event. The event takes place the first week of September and sees the top performing staff across categories such as most permanent vacancies taken, most new accounts bought on, best internal feedback, and best customer journey. The luxury boat is privately charted by the company from Hamble Harbour in Southampton. Employees get to spend 2 days sailing around the Solent, before docking on the Isle of Wight taking lunch in Colwell Bay with an overnight stay and dinner in Cowes. Winners of this unique reward are announced at the Annual Company Awards evening in June each year. Feedback from those that attended this year's event included comments such as “What a fantastic way to reward staff for all their hard work and “A relaxing day at sea, time to spend with colleagues and lovely food and drink – a perfect couple of days”

Each year, as a reward for outstanding performance, 10% of staff are chosen to attend the annual “Boat” event. The event takes place the first week of September and sees the top performing staff across categories such as most permanent vacancies taken, most new accounts bought on, best internal feedback, and best customer journey. The luxury boat is privately charted by the company from Hamble Harbour in Southampton. Employees get to spend 2 days sailing around the Solent, before docking on the Isle of Wight taking lunch in Colwell Bay with an overnight stay and dinner in Cowes. Winners of this unique reward are announced at the Annual Company Awards evening in June each year. Feedback from those that attended this year's event included comments such as “What a fantastic way to reward staff for all their hard work and “A relaxing day at sea, time to spend with colleagues and lovely food and drink – a perfect couple of days”

The Circle of success which details their Company values is displayed around head office and at each branch/site in Perspex frames as well as on everyone's welcome screen as daily inspiration of the way in which they work and what success looks like. It's a reference tool to all employees, managers and Directors on the behaviours they expect from others and should display themselves. Employee rewards and recognition are linked to the values within the Circle and are communicated and celebrated at every “Orange Studio” event twice yearly. Event Guest speakers will link their key note talks to a chosen value. Employees are given the circle of success on their first day and the values and vison of the business are discussed in depth to ensure that everyone coming into the business understands their culture and their part in ensuring that their values, vison and purpose are at the forefront of everything they do

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Finders Keepers Ltd.

The company has 3 values: Expert, Dynamic, Scrupulous Expert: continuous learning via two Directors being members of two bimonthly peer support groups (Cranfield BGP Alumni group and the Property Academy Leadership Group); speaking at local events; taking part in Sunday Times National Awards as judges to keep in touch with best practice; contribution to industry trends as spokespeople to trade press and national media; proximity to planning legislation via the MD being a Steering Group member of his Neighbourhood Plan. Dynamic: constantly pushing new ideas into the organisation. Other new innovation includes their own bespoke Property Inspection iPad app to streamline arguably the most valued part of their Property Management. Sourcing of new developments and opportunities such as the 24 apartments they bought and furnished for clients in Reading. Scrupulous: honesty and integrity when dealing with clients; fair judgements during the settling of any minor or major customer complaints; walking the walk each day in their demeanour and treatment of colleagues.

The company has 3 values: Expert, Dynamic, Scrupulous Expert: continuous learning via two Directors being members of two bimonthly peer support groups (Cranfield BGP Alumni group and the Property Academy Leadership Group); speaking at local events; taking part in Sunday Times National Awards as judges to keep in touch with best practice; contribution to industry trends as spokespeople to trade press and national media; proximity to planning legislation via the MD being a Steering Group member of his Neighbourhood Plan. Dynamic: constantly pushing new ideas into the organisation. Other new innovation includes their own bespoke Property Inspection iPad app to streamline arguably the most valued part of their Property Management. Sourcing of new developments and opportunities such as the 24 apartments they bought and furnished for clients in Reading. Scrupulous: honesty and integrity when dealing with clients; fair judgements during the settling of any minor or major customer complaints; walking the walk each day in their demeanour and treatment of colleagues.

Team events/meetings happen every day at Finders Keepers. Every office has a team meeting first thing in the morning, to focus the team on what is happening, what the priorities are, where they are against target. They also use these meetings to celebrate success; probationary periods passed, promotions, exams passed, first year anniversaries -all rewarded with a bottle of wine and a card. On three occasions a year, they have a staff meeting - two breakfast ones and one annual lunch one where they take all the staff to a venue. At the breakfast ones, they have a 'fun' team exercise followed by an update on business activities and awards for staff who go above and beyond in demonstrating their values - these nominations are from their peers. At the annual staff meeting, after an update on the year's success, they reward long service, and the 'best' in class, again nominated by their peers. There is usually a gap in these meetings in the summer to allow for their busy seasonal period but this year they decided to bridge the gap with a shortened version of the quarterly meetings, in the form of a Pimms party by the river, this took the form of a quick update, awards for their values but the main focus was a huge thank you to the staff for their hard work.

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Envirovent Ltd

EnviroVent works with over 500 Housing Association Bodies and communities on a daily basis all of which are recognising the clear benefits brought by installing EnviroVent products. In addition, they support the local communities in which they operate through employing local installers and engineers. EnviroVent educate Tenant Management Organisations in solving condensation problems and promoting health. Colleagues are committed to supporting various charities. The company is participating in Saint Michael's Hospice You're Inspired Challenge to raise as much money as possible towards patient care. They are doing a sponsored sky dive, held bacon fryday's , dress down days and are holding a raffle all held within company time. Twenty colleagues participated in Pugney's Dragon Boat Race raising £535 for St Michaels Hospice. Mark, Logistics' Manager raised £235 for Epilepsy Research running the Great North Run. Chris, darts player and full time Production Administrator completed a full month of no drinking, a ‘Dryathlon' for Cancer research. Eight colleagues ran Harrogate's Race for Life –raising £600 Ventilation was installed in local community Centre's newly refurbished kitchen. Paul, helped local students at St Aiden's College learn more about what a career in R&D looks like by doing a presentation on what his role involved. In May the company sponsored a table at the Macmillan Spring Ball. 10 colleagues attended who have in some way contributed towards a charity. It was a memorable evening of fine food, live music and prizes.

The senior management team are committed to developing talent and encouraging their colleagues to be the best they can be. They demonstrate their commitment to the ‘EnviroVent Way' by leading teams by example, and following up on promises made. The company take a contextual approach to business, by making pragmatic decisions based on facts. This creates an environment of trust and mutual respect which encourages an open flow of communication across the business. The senior management team are accessible, there is an open door policy that has encouraged people to stop by for a quick chat to feeling that they are able to raise new ideas or difficult topics. The company believe that this approach to work has created closer working relationships and an overall feeling that they are all ‘in it together'. The senior team cascade and promote new initiatives through 1-1's, huddles, company and regional updates and writing articles for the monthly newsletter with aim of ‘keeping it simple' and providing ‘opportunities for all' to get involved. The company provide merit based awards and recognition for those colleagues who demonstrate and alignment with The EnviroVent Way.

The senior management team are committed to developing talent and encouraging their colleagues to be the best they can be. They demonstrate their commitment to the ‘EnviroVent Way' by leading teams by example, and following up on promises made. The company take a contextual approach to business, by making pragmatic decisions based on facts. This creates an environment of trust and mutual respect which encourages an open flow of communication across the business. The senior management team are accessible, there is an open door policy that has encouraged people to stop by for a quick chat to feeling that they are able to raise new ideas or difficult topics. The company believe that this approach to work has created closer working relationships and an overall feeling that they are all ‘in it together'. The senior team cascade and promote new initiatives through 1-1's, huddles, company and regional updates and writing articles for the monthly newsletter with aim of ‘keeping it simple' and providing ‘opportunities for all' to get involved. The company provide merit based awards and recognition for those colleagues who demonstrate and alignment with The EnviroVent Way.

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Eckoh UK Ltd

They offer employees to attend free massage therapy sessions and Reflexology. These are held on a monthly basis and employees are able to attend these at the cost to the company.

They realise the importance of recognition is essential to an engaged and motivated workforce. People want to be respected and valued for their contribution. Everyone feels the need to be recognised as an individual or member of a group and to feel a sense of achievement for work well done or even for a valiant effort. Everyone wants a ‘pat on the back' to make them feel good. Great performance at Eckoh is recognised both formally and informally. The senior management team will give a ‘pat on the back' to anyone who has done a good job and will email the company to let them know their appreciation

They offer employees to attend free massage therapy sessions and Reflexology. These are held on a monthly basis and employees are able to attend these at the cost to the company.

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Draycott Nursing and Care

N&C believe in the 4 C's – be caring, be compassionate, be competent and be committed. This is portrayed daily by the leadership team through truly believing in the 4 C's and being examples to all staff in the organisation. Every member of staff is seen as an individual and is supported in every way possible to bring out the best in themselves.

Draycott Nursing & Care seek to enhance the wellbeing of their staff by providing continuous training and they also provide a 24 hour emergency helpline for their employees.

Draycott Nursing & Care have staff appreciation rewards and like to reward their staff in a number of ways. The company appreciates each member of staff as individuals. A recent example of this was when the company paid for flights for a long standing colleague to go home when family member passed away.

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DMC Business Machines PLC

The last Friday of every month at DMC Canotec is dress down and this promotes a relaxed working environment. They have a no tie policy which the men the organisation love! The company have a local gym that offers their staff members a corporate discount if they wish to join. DMC Canotec offers their staff corporate prices on AA car membership and also offer staff Costco membership through the company. DMC Canotec has an open door policy and anyone can speak to any senior manager or Managing Director at any time. The Director's Forum helps staff with any issues they may have and DMC Canotec feel this works very well for the company. DMC Canotec's MD walks around their office daily making sure everyone is ok and will even offer to make staff a cuppa!

The last Friday of every month at DMC Canotec is dress down and this promotes a relaxed working environment. They have a no tie policy which the men the organisation love! The company have a local gym that offers their staff members a corporate discount if they wish to join. DMC Canotec offers their staff corporate prices on AA car membership and also offer staff Costco membership through the company. DMC Canotec has an open door policy and anyone can speak to any senior manager or Managing Director at any time. The Director's Forum helps staff with any issues they may have and DMC Canotec feel this works very well for the company. DMC Canotec's MD walks around their office daily making sure everyone is ok and will even offer to make staff a cuppa!

DMC Canotec are part of an initiative called Croydon Commitment, which assists Croydon businesses to support their local community. Croydon Commitment acts as a link between local businesses, charities and voluntary groups. DMC Canotec also actively raises money for Croydon Commitment as the local charity is at the forefront of business community engagement. The company's Training and Development Manager regularly offers training and support workshops for those seeking employment in the local area. Last Christmas, a team of DMC Canotec employees raised funds for Croydon Commitment, they took part in the Croydon 100 challenge, they were given £100 and had to convert this into as much as they could. The team decided to hold a raffle, with the star prize being a signed Francis Rossi electric guitar. They also held a Christmas stall in the local shopping centre, and sold handmade filled Christmas baskets to the passing public. Many of the items for the gift baskets were donated by staff. The DMC team won this competition as they raised over £1300. The company also have their own brand of toner called Planit Green, for each toner sold; 25p goes to the Starlight Children's Foundation, a charity that grants wishes to seriously ill and terminally ill children.

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Digital Gurus

The company have an incentivised lunch club where £13K worth of placements in the month sees their employees wined and dined at a top London restaurant with at least 2 directors each month, as well as helping them qualify for the company quarterly. A favourite of theirs is just being able to have fun and take the team out to the pub for an afternoon, a shopping trip, or an impromptu lunch as a reward for all the hard work. It's much easier to do this when all are doing well, and the team understands that if the company does well they will do well too. They love a reason to celebrate and have worked hard to fuel their company's culture of competition, achievement and excellence, whilst retaining its community feel and an environment where everyone feels included. Each week, the teams vote for the DG Hero - the person they feel has lived and breathed their values above & beyond - and they take a cheeky snap shot of them for the wall! Coupled with the annual Golf, Fifa, Darts, Sports day and Ping Pong tournament, there are always new champions to be found!

Digital Gurus provide industry leading external training for all team managers and directors through Elite Leaders. This great programme is a peer-led mentoring group that not only challenges their managers in their way of thinking, but also provides them the opportunity to step away from their desk and focus on what is most important. They get to listen to and interact with some great industry leaders on a bi-monthly basis. With ongoing pastoral care, they have seen individuals evolve their leadership skills. In January 2015, the company were lucky enough to secure Marcus Childs, who is - in their opinion - one of the best motivational speakers on the UK circuit. He hosted a ‘mindfulness' session with their consultants, clients, and candidates, helping them to face challenges with positivity and to remember that they have the choice in how they let things affect them.

Digital Gurus provide industry leading external training for all team managers and directors through Elite Leaders. This great programme is a peer-led mentoring group that not only challenges their managers in their way of thinking, but also provides them the opportunity to step away from their desk and focus on what is most important. They get to listen to and interact with some great industry leaders on a bi-monthly basis. With ongoing pastoral care, they have seen individuals evolve their leadership skills. In January 2015, the company were lucky enough to secure Marcus Childs, who is - in their opinion - one of the best motivational speakers on the UK circuit. He hosted a ‘mindfulness' session with their consultants, clients, and candidates, helping them to face challenges with positivity and to remember that they have the choice in how they let things affect them.

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Danbro

Workplace Listening We have a devoted team of Workplace Listeners that have been trained to listen to other employees. A Workplace Listener is someone that employees can go to for a confidential chat to talk about something which may be bothering them. They offer a safe haven within the workplace when there is no one else that they can talk to. Employees can expect from a Workplace Listener respect, empathy, acceptance, openness, transparency and honesty. There is a dedicated Workplace Listening Room which ensures that there is always a private, confidential and safe environment for Workplace Listening Sessions to take place.

It's well known throughout the company that if a person has recently contributed to the business or is excelling in their role, Helen and Damian reward their employees for all their recent efforts by inviting them along as guests to support and represent Danbro at awards and community events outside of work. This is the kind of reward which Danbro regularly reward their employees with, as it is a widely received initiative over monetary rewards across the business; it makes their employees feel appreciated and that their efforts are not overlooked. Some of their employees were invited to the Red Rose Awards in early 2015 after contributing to the Employer of the Year application form. To present their case and engage with all of their employees they sent a companywide email asking ‘why you think they should win.' Those who contributed were invited as guests with Helen and Damian to the award ceremony. The table were also lucky enough to collect the award and give a small speech on behalf of Helen, Damian and Danbro. Other events include the BIBA's awards (an evening awards ceremony held at the Blackpool Tower Ballroom), St Georges Day event on Lytham Green (where all those who gave up their Christmas holidays to help with the big office move were invited to an afternoon of food, drinks and dancing) and Lytham Festival Tickets, including VIP/meet and greet with headlining acts. Other non-monetary rewards include office treats and breakfast/meal vouchers in their onsite canteen/coffee shop.

Workplace Listening We have a devoted team of Workplace Listeners that have been trained to listen to other employees. A Workplace Listener is someone that employees can go to for a confidential chat to talk about something which may be bothering them. They offer a safe haven within the workplace when there is no one else that they can talk to. Employees can expect from a Workplace Listener respect, empathy, acceptance, openness, transparency and honesty. There is a dedicated Workplace Listening Room which ensures that there is always a private, confidential and safe environment for Workplace Listening Sessions to take place.

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