My Manager
Giving Something Back

Purpose Boosts Engagement

Giving back to the community strengthens culture, morale, and every other engagement factor. Social impact matters.
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Impact International

Impact's vision is to be a great place to work, to be the best experiential learning provider on the planet and to be a model of sustainable enterprise. Being benchmarked in the marketplace as a Best Company to Work For is positive proof that they are working effectively together to make their vision reality and they are all incredibly proud of this achievement. At Impact they love to celebrate success. They have been lucky enough to be placed in the Times Top 100 List since 2005 and have attended every awards dinner. They know that their people are key to making Impact the best company to work for (even if we aren't placed number one!) To say thank you to their people they offer a number of places at the dinner to the entire organisation. They have awarded places to people who are nominated by colleagues for outstanding work, or simply by putting names in the hat. This approach is very popular with their employees as it recognises that their people have all paid a part in our success.

Due to the nature of their business many of their people work away from home, so to balance this, Impact extend social event invitations to partners/families wherever possible. Employees organise all social events, with time for organising and attending daytime events, given during work hours. In so many words they can't tell you all about their Christmas Party, the Impact Kids Christmas Party, complete with a visit from their Santa/CEO!, weekly Friday lunches, Silver Screw award or the End of Financial Year lunch but they can tell you about their Family Fun Day and Quadrathlon, reflecting the fun and inclusiveness of their social events. Their summer event is scheduled in the school holidays and they close the office for the afternoon to maximise attendance. Activities include bouncy castle, traditional games, crafts, a homemade piñata, canoeing and speedboat rides. Their CEO cooks a BBQ lunch and Impact Aid, their internal fundraising team, hosted a Great Impact Bake Off to raise money for their chosen charities. Their Quadrathlon is a four-part triathlon, including a lake-swim, cross-country run, mountain bike and canoe course. The course was designed and marshalled by their staff within their own hotel grounds. The competition was not just about fastest times, but also about the best fancy-dress outfits. Whilst there are small cash prizes the ultimate goal is personal glory!

Due to the nature of their business many of their people work away from home, so to balance this, Impact extend social event invitations to partners/families wherever possible. Employees organise all social events, with time for organising and attending daytime events, given during work hours. In so many words they can't tell you all about their Christmas Party, the Impact Kids Christmas Party, complete with a visit from their Santa/CEO!, weekly Friday lunches, Silver Screw award or the End of Financial Year lunch but they can tell you about their Family Fun Day and Quadrathlon, reflecting the fun and inclusiveness of their social events. Their summer event is scheduled in the school holidays and they close the office for the afternoon to maximise attendance. Activities include bouncy castle, traditional games, crafts, a homemade piñata, canoeing and speedboat rides. Their CEO cooks a BBQ lunch and Impact Aid, their internal fundraising team, hosted a Great Impact Bake Off to raise money for their chosen charities. Their Quadrathlon is a four-part triathlon, including a lake-swim, cross-country run, mountain bike and canoe course. The course was designed and marshalled by their staff within their own hotel grounds. The competition was not just about fastest times, but also about the best fancy-dress outfits. Whilst there are small cash prizes the ultimate goal is personal glory!

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IGD

IGD provides a freshly prepared two course lunch which is fully subsidised. This is a great benefit to all staff and is a great opportunity to encourage healthy eating. During the year different campaigns have been run highlighting the value of low salt diets, 5 a day and diets low in saturated fats. These activities are run in conjunction with careful menu planning demonstrating different food choices. During saturated fat awareness week all colleagues were offered the opportunity to have their blood pressure checked.

IGD have several charity days throughout the year which they support e.g. Children in Need, Red Nose, Eve Appeal, Macmillan Appeal, Jeans for Genes, Alzheimer's Society. Money is raised through dress down days, cake sales and raffles and IGD will match the sum collected on the day. To date in 2013 they have raised over £2,000.

IGD have several charity days throughout the year which they support e.g. Children in Need, Red Nose, Eve Appeal, Macmillan Appeal, Jeans for Genes, Alzheimer's Society. Money is raised through dress down days, cake sales and raffles and IGD will match the sum collected on the day. To date in 2013 they have raised over £2,000.

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Hospice Isle of Man

Hospice Isle of Man views learning and development as a vital part of its service provision. A life – limiting illness affects the body, the mind, the spirit, the social wellbeing, the family, and the care team. They strive to improve the skills, knowledge and attitudes of staff in all of these areas through the commitment to the theory of lifelong learning for all and work to continuously improve the quality of the services they provide. As well as providing courses internally for their staff and volunteers, they aspire to fulfil palliative care learning needs of those working in other health care settings. All staff have appraisals and this is an opportunity for them to identify training needs. Nursing staff have been supported to undertake degree qualification so that they have same qualification as new graduate nurses. This gives them the opportunity to apply for more senior positions when they arise. Everyone is actively encouraged to attend training in-house and elsewhere, they run communication skills courses, workshops related to palliative care and feedback sessions from international conferences as well as bespoke management training and mindfulness courses. This year staff have completed certificate in education, leadership and management courses, masters, counselling courses, advanced symptom management courses, palliative care conferences as well as fundraising and volunteering conferences in the UK.

Hospice Isle of Man views learning and development as a vital part of its service provision. A life – limiting illness affects the body, the mind, the spirit, the social wellbeing, the family, and the care team. They strive to improve the skills, knowledge and attitudes of staff in all of these areas through the commitment to the theory of lifelong learning for all and work to continuously improve the quality of the services they provide. As well as providing courses internally for their staff and volunteers, they aspire to fulfil palliative care learning needs of those working in other health care settings. All staff have appraisals and this is an opportunity for them to identify training needs. Nursing staff have been supported to undertake degree qualification so that they have same qualification as new graduate nurses. This gives them the opportunity to apply for more senior positions when they arise. Everyone is actively encouraged to attend training in-house and elsewhere, they run communication skills courses, workshops related to palliative care and feedback sessions from international conferences as well as bespoke management training and mindfulness courses. This year staff have completed certificate in education, leadership and management courses, masters, counselling courses, advanced symptom management courses, palliative care conferences as well as fundraising and volunteering conferences in the UK.

Offer training, organise regular updates, regular one to one meetings. Attend educational events and provide teaching. They also carry out appraisals. Debriefing sessions are offered. One to one counselling is available and access to complementary therapies. During Children's Hospice week managers work closely with clinical teams to ensure that communication and planning all events include everyone involved so that e.g. corporate supporters alreday working with fundraising are not approached seperately and that any advertising was conveying the Hospice message.

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Homebase Limited

Managers are given simple to use performance setting template and guidelines to take their teams through. Each of the leadership team go through the business objectives at the start of the year to enable them to intergrate them into their planning for the year. Managers attend regular leadership away days to understand where the business is going and what is needed to get there. Each business area and region have their own deciaded HR teams that work with them through out the year to plan. Some departments have quartlerly people surveys to sense check where they are in terms of plans. With the help of the HR team managers are given guidelines and help to conduct team plans, including succession planning. The exec have set out their stall in terms of what they expect from their management team and have worked together to bring it to life.

Managers are given simple to use performance setting template and guidelines to take their teams through. Each of the leadership team go through the business objectives at the start of the year to enable them to intergrate them into their planning for the year. Managers attend regular leadership away days to understand where the business is going and what is needed to get there. Each business area and region have their own deciaded HR teams that work with them through out the year to plan. Some departments have quartlerly people surveys to sense check where they are in terms of plans. With the help of the HR team managers are given guidelines and help to conduct team plans, including succession planning. The exec have set out their stall in terms of what they expect from their management team and have worked together to bring it to life.

Wellbeing in Homebase is part of their core beliefs system, they place high value on the work the wellbeing team do to ensure the golden thread of wellbeing continues through the business. Their dedicated wellbeing and support leadership group, focus on developing new and existing programmes to engage their colleagues, including free flu injections in the contact centre this winter. They also have working parties for charitable giving, volunteering and talent and skills in the community, as Homebase have recognised that involvement in activities across these three other areas has a significant impact on the wider wellbeing of colleagues, in addition to the practical financial and physical package of benefits they provide. Their approach therefore is to promote and communicate opportunities for colleagues to get involved in one or more of these areas. This kind of involvement helps colleagues develop personally, gives them a feeling of pride about working for Homebase. It also improves team morale and generally helps to create a better sense of wellbeing in the workplace and in their personal lives. The biggest goal is to recruit 30,000 Dementia Friends from across the business who will benefit from an awareness raising session to develop a better understanding of people with dementia, as part of their partnership with the Alzheimer's Society. Homebase know many of their colleagues have family members with Dementia and want as many of their colleagues to be able to support each other, but it will also be a valuable and transferable skill for their families futures.

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Harrier LLC

Harrier LLC have over the past 2 years delivered a 95% reduction in landfill waste and whilst this has increased employment through the management of the project it has also saved the business over 100k and has been recognised in a recent national award by DS Smith .

Harrier created a voucher system for outstanding achievements; this includes the "Employee of the month awards" and is delivered with all staff in attendance on a monthly basis; this not only includes the EOM but any other voucher awards made for special one off acheivements. This is then presented on the notice boards, intranet and newsletter.

Harrier created a voucher system for outstanding achievements; this includes the "Employee of the month awards" and is delivered with all staff in attendance on a monthly basis; this not only includes the EOM but any other voucher awards made for special one off acheivements. This is then presented on the notice boards, intranet and newsletter.

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Green Room Retail Design Ltd

The Green Room's most recent team building event took place at their last Vision Day. It involved splitting the teams in cross-functional groups and setting them a task which incorporated elements of each of their roles whilst encapsulating creativity (the focus of our business) at it's core. The aim of the session was: *Embed some of the key themes shared in the morning sessions * Encourage team members to 'think freely' and come up with initiatives that could positively impact the business * bring the teams closer together * enhance individuals' understanding of one another's roles in the business and how to work with one another's strengths to maximise results across the board * develop some competitive spirit in a fun way * Encourage teams to look at issues and opportunties for the business and come up with new solutions & initiatives The event was a complete success in terms of bringing the teams closer together and enhancing understanding and overall working relationships.

The Green Room's most recent team building event took place at their last Vision Day. It involved splitting the teams in cross-functional groups and setting them a task which incorporated elements of each of their roles whilst encapsulating creativity (the focus of our business) at it's core. The aim of the session was: *Embed some of the key themes shared in the morning sessions * Encourage team members to 'think freely' and come up with initiatives that could positively impact the business * bring the teams closer together * enhance individuals' understanding of one another's roles in the business and how to work with one another's strengths to maximise results across the board * develop some competitive spirit in a fun way * Encourage teams to look at issues and opportunties for the business and come up with new solutions & initiatives The event was a complete success in terms of bringing the teams closer together and enhancing understanding and overall working relationships.

The Green Room's most recent team building event took place at their last Vision Day. It involved splitting the teams in cross-functional groups and setting them a task which incorporated elements of each of their roles whilst encapsulating creativity (the focus of our business) at it's core. The aim of the session was: *Embed some of the key themes shared in the morning sessions * Encourage team members to 'think freely' and come up with initiatives that could positively impact the business * bring the teams closer together * enhance individuals' understanding of one another's roles in the business and how to work with one another's strengths to maximise results across the board * develop some competitive spirit in a fun way * Encourage teams to look at issues and opportunties for the business and come up with new solutions & initiatives The event was a complete success in terms of bringing the teams closer together and enhancing understanding and overall working relationships.

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General Mills

MD Jim Moseley places enormous value on the vision, culture and values of the company, and puts the company's continuing success down to the way people are empowered to do their jobs. He has previously said that as the company grows his biggest concern is to retain the family feel of the business, as losing this would be more of a danger to its long-term success than not hitting commercial targets. To prove his commitment to this philosophy, Jim takes an active role in ensuring that the company's family feel is safeguarded, from 'walking the floor' to regularly chat with employees, to attending regular company breakfast meetings where employees can publicly - or anonymously by written questions - ask him anything they like. He also takes an active role in welcoming all new employees, who are invited to a breakfast with the Executive Team. This has proved exceptionally successful as not only do new starters meet the MD and members of the Executive Team in person, they also see for themselves how the company lives its vision and values each and every day. His care for employees is evident as he makes sure that he gets to know all of the people personally.

Line managers are charged with continuing to reinforce including making the link between each employees personal objectives with those of the business in order that all can see their role in delivering the business ambition. Creating a culture of openess where all are encouraged to express their views - in 121's, small groups/teams, functional and all employee sessions. Mechanisms to name the "elephant in the room" so that all conversations are transparent no matter how uncomfortable they might be. Constant ongoing training/workshops; recognition through peers twice yearly Special Achievement Awards, leaders, Breakfast Club, emails, thank you, functional sessions, line manager thank you, performance rating, feedback etc . Coaches/trains line managers re role/expectations; Encourage work/life balance policies/communications.

Their effectiveness comes from understanding the local community in which they are based and focusing efforts there. Hillingdon is a deprived community where school age literacy is low and there are few amenities for after school activities. They have been running many successful schemes in the local community for many years, and continue to look for new ways to make contributions. Most recently, they extended the fleet of mobile youth clubs that they finance and run, by adding the first water bound club for local children and teenagers. The Floating Classroom is a converted Dutch barge that offers young people the chance to learn in an unforgettable way. So far, more than 30,000 children have visited their buses, and their new water bound version offers the opportunity for many more youngsters in the Borough of Hillingdon to learn in an innovative new way. General Mills also sponsor the Hillingdon Book of the Year event. This involves a competition where school children vote for their favourite book and present on why this is the case. These activities have played a part in contributing towards the reduction in crime by providing something for children to do after school and an increase in childhood literacy. One of the most important considerations about General Mills' local charity work is that is long-term, so all the resources they provide will be there not only now but for future generations also.

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Gateshead College

They give their colleagues extra holidays over the Christmas period in addition to their allocation with plenty of prior notice so they have more time to spend with their families, this is a thank you for their hard work over what is a particularly busy time for their business from September - October. They have done this for the last 4 years. Feedback has shown them that this is very much appreciated.

They give their colleagues extra holidays over the Christmas period in addition to their allocation with plenty of prior notice so they have more time to spend with their families, this is a thank you for their hard work over what is a particularly busy time for their business from September - October. They have done this for the last 4 years. Feedback has shown them that this is very much appreciated.

They give their colleagues extra holidays over the Christmas period in addition to their allocation with plenty of prior notice so they have more time to spend with their families, this is a thank you for their hard work over what is a particularly busy time for their business from September - October. They have done this for the last 4 years. Feedback has shown them that this is very much appreciated.

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Foot Anstey

A key element of Foot Anstey's strategy is to support the development of their lawyers as business advisors. This requires lawyers to develop broader skill sets alongside their pure technical capability to help them build effective business relationships and show insight with their clients. Foot Anstey have been working with their Partners and Associates on a varied and interactive programme of development activities to support this. The spirit has been to give their people an ‘exceptional' and different learning experience. Highlights have included: - Engaging with a major Business school to run facilitated group discussion sessions based on three ‘transformational change' case studies. This provoked discussion and debate as well as awareness of the impact of change. - Business Games scenario – the Associates worked in teams on a business board game scenario. Each group acted as ‘business owners' running a business with suppliers, customers, stock etc. and different scenarios based on the complete financial life cycle of running a business. There was healthy competition between the teams to see who could be most daring and entrepreneurial as well as successful in business and lots of practical learning too. Feedback from these activities has been very positive with high levels of engagement and participation. Foot Ansty are building on this further in 2014 by offering a one day MBA programme for Partners. All these activities have been using a different and interesting approach to developing key skills for the future and aligning these with the Firm's own strategy.

Senior Board members of Foot Anstey annually undertake a roadshow across all five offices. Even with sosphicated online communication methods, nothing works better than face to face communication; Foot Anstey's Managing Partner together with four Directors - HR, Finance, IT and Client Development, present to their staff the vision for the firm over the next year, with the opportunity to ask direct questions. As this style of discussion can be intimidating for some, staff were encouraged to write questions down anonymously after a few moments of relaxed conversation. The questions are collated and the HR Director puts the questions direct to the Managing Partner ‘live' in the room. This helps with the conversation and debate enormously and enables people across the firm to have a genuine voice and contribute. This has improved the interaction levels at the office presentations and the audience has seen potentially ‘sensitive' questions or suggestions asked and responded to. This has contributed to improved trust, engagement and communications at all levels. The questions and answers are then posted onto the Intranet under their Managing Partners blog, to ensure longevity and a maximum audience. Hosted in the morning with coffee and pastries, for a chance to talk, share and enthuse about the future – they are popular and productive for all and are now an ingrained part of the firm's culture.

Being a multi-site firm, whilst online communications flow freely, nothing beats face to face interaction. Foot Anstey's Managing Partner, John Westwell travels either weekly or fortnightly to each of their five offices and endeavours to talk to every new recruit and staff. Their offices are all open plan and they have a system of hot desks for people who are working in different offices that day. Therefore, John or any member of staff could be working alongside anyone that day and builds relationships with people at every level. He strives to build relationships with everyone and amongst all his duties as Managing Partner, still will make time to send a personal card when necessary and needed. As mentioned before, his blog is popular and supported and his accessibility to all across a multi-site firm. He is driving the firm forward and promotes and encourages any entrepreneurial activity. Anyone at Foot Anstey can suggest an idea, improvement and it will be listened to and absorbed. John's longevity at the firm is also commendable, having been with the firm for over 20 years. He has a passion for Foot Anstey and is taking it into the future to the benefit of numerous stake holders; Partners, employees, their families, their local economy, their suppliers and above all their clients. In an uncertain economy, which has seen others in their industry sadly fail, it is a responsibility that John takes very seriously.

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Festival Housing Ltd

Fesitval Housing run Modern Apprenticeship programmes taking young people from the age of 16+. They progress learners through to Level 3 qualifications. On completion they can continue to develop through undertaking Btec, NVQ, HNC, HND and Professional qualifications. Support is available for all staff to undertake a recognised Vocational, Professional or academic qualifications, 90 % of roles have a specific qualification linked to them e.g. Housing Officers relevant qualification is Chartered Institute of Housing Level 4. Such courses are supported 100% financially. Festival Housing currently offer professional traineeship in HR and Finance with a view to expand to other areas of the organisation. Qualifications are offered via day, block release at college and distance learning. They work closely with local University, other housing associations providing bespoke level 5 Leadership and Management qualifications. They offer development through the delivery of learning activities including e-learning, course attendance external, bespoke in house courses, reading, forums, workshops and conferences. In house courses run with a mix of external and internal trainers. Year 2012 to 2013 Festival carried 3196 training days. This equates to an average of 6.9 training days per member of staff. Vacancies which are identified as key roles can be offered as secondment opportunities of up to 1 year's duration. This allows staff to experience different roles within the organisation. Work experience is available to people looking to change careers or re-join the world place. They work closely with schools and colleges to offer students work experience opportunities.

To lead well, it is necessary to understand what you are leading. Fetival's Chief Executive, Guy Weston knows their business thoroughly, has the widest possible overview and understanding of the industry and the external factors influencing it, but he also knows his staff members by name and speaks to them all in the same way and understands what areas of the business they are most concerned with. The door of his office is always open and they often see him on the office floor or out and about at the depots and other offices. He presents the BreakFest Briefs, tells everyone about his holidays and asks about everyone else. Everyone knows about his football team and he joshes about everyone else's. However, when he's doing business he's completely focused, fair and a good listener. He knows his stuff and when he doesn't have enough information he asks for it before making a judgement. When there are awards to be given, thanks to be made and acknowledgement of excellent work and dedication to Festival and their clients, Guy is there to thank staff personally and he does not quickly forget those achievements. Figures of authority will always find themselves in the firing line for making decisions about contentious issues, but if every member of staff feels that they can express their opinion about that decision directly to that person then they have done the job fairly. That situation exists here at Festival.

Fesitval Housing run Modern Apprenticeship programmes taking young people from the age of 16+. They progress learners through to Level 3 qualifications. On completion they can continue to develop through undertaking Btec, NVQ, HNC, HND and Professional qualifications. Support is available for all staff to undertake a recognised Vocational, Professional or academic qualifications, 90 % of roles have a specific qualification linked to them e.g. Housing Officers relevant qualification is Chartered Institute of Housing Level 4. Such courses are supported 100% financially. Festival Housing currently offer professional traineeship in HR and Finance with a view to expand to other areas of the organisation. Qualifications are offered via day, block release at college and distance learning. They work closely with local University, other housing associations providing bespoke level 5 Leadership and Management qualifications. They offer development through the delivery of learning activities including e-learning, course attendance external, bespoke in house courses, reading, forums, workshops and conferences. In house courses run with a mix of external and internal trainers. Year 2012 to 2013 Festival carried 3196 training days. This equates to an average of 6.9 training days per member of staff. Vacancies which are identified as key roles can be offered as secondment opportunities of up to 1 year's duration. This allows staff to experience different roles within the organisation. Work experience is available to people looking to change careers or re-join the world place. They work closely with schools and colleges to offer students work experience opportunities.

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