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My Company - The level of engagement employees feel with their job and organisation
My Company is what we call an ‘output’ factor, it focuses on people’s ‘love’ and ‘pride’ in working for your organisation.
Now unfortunately you can’t directly make people feel these emotions, but when all of the other seven factors are doing well, people will be far more likely to experience that love and pride ultimately improving the My Company factor as a result.
People are motivated and engaged by working with other smart people. The way managers implement this is to not compromise during recruitment, and keep a consistently high level of motivated and intelligent staff.
People are motivated and engaged by working with other smart people. The way managers implement this is to not compromise during recruitment, and keep a consistently high level of motivated and intelligent staff.
People are motivated and engaged by working with other smart people. The way managers implement this is to not compromise during recruitment, and keep a consistently high level of motivated and intelligent staff.
Their corporate behaviours of Empowering & Motivating and Striving For Excellence both set the corporate expectations of how Managers and staff should perform and when they should challenge unrealistic expectations. The corporate PDR process outlines the number of performance objectives that should be set using the SMART principle. The HR team conduct a sample of all PDR objectives to ensure that they are fair and consistent across the organisation and free from any bias towards staff. Effective performance is rewarded within the PDR process with the bonus payment scheme. A corporate validation exercise process is undertaken to ensure that the performance ratings given to staff are evenly distributed and also free from bias.
Their corporate behaviours of Empowering & Motivating and Striving For Excellence both set the corporate expectations of how Managers and staff should perform and when they should challenge unrealistic expectations. The corporate PDR process outlines the number of performance objectives that should be set using the SMART principle. The HR team conduct a sample of all PDR objectives to ensure that they are fair and consistent across the organisation and free from any bias towards staff. Effective performance is rewarded within the PDR process with the bonus payment scheme. A corporate validation exercise process is undertaken to ensure that the performance ratings given to staff are evenly distributed and also free from bias.
There are a number of effective ways City West supports employees through the Personal Development Review process and training offered, but the Excellence Academy in particular stands out. City West's Excellence Academy develops the leaders of tomorrow through training opportunities and mentoring. The Excellence Academy is about City West identifying high performers, talent and future leaders within the company; investing belief, time and effort into developing those individuals for the future and is one strand of their approach to talent retention and succession planning. Such is the success of this initiative; many graduates have taken on new projects or have been promoted. In total nine of the twelve employees involved in the scheme have been promoted since it started.
CBG Consultants have all the standard good practice processes in place to gather feedback face to face, with regular formal meetings, presentations and informal conversation etc. They believe their open door policy and no blame culture provides the right environment to encourage honesty and transparency. The company also have a dedicated feedback
e-mail address which gives staff the opportunity to provide feedback in an anonymous way. This year CBG have also undergone their Investors in People re-assessment and they are delighted to have achieved BRONZE status.
CBG Consultants have all the standard good practice processes in place to gather feedback face to face, with regular formal meetings, presentations and informal conversation etc. They believe their open door policy and no blame culture provides the right environment to encourage honesty and transparency. The company also have a dedicated feedback
e-mail address which gives staff the opportunity to provide feedback in an anonymous way. This year CBG have also undergone their Investors in People re-assessment and they are delighted to have achieved BRONZE status.
CBG Consultants have all the standard good practice processes in place to gather feedback face to face, with regular formal meetings, presentations and informal conversation etc. They believe their open door policy and no blame culture provides the right environment to encourage honesty and transparency. The company also have a dedicated feedback
e-mail address which gives staff the opportunity to provide feedback in an anonymous way. This year CBG have also undergone their Investors in People re-assessment and they are delighted to have achieved BRONZE status.
Christmas Party – it will always be top of the list. It is the event that all the staff look forward to.. We are City based and well aware of the fall in the number of companies holding Christmas parties over recent years. The MD of the company is proud to buck this trend, feeling that a party to show their appreciation, showcase success and say thank you for your efforts is not a luxury but a must. Year on year it is the most talked about event in the office with excitement building up weeks in advance. The company pays for food, drink and a DJ so all can let their hair down. In keeping with the family ethos of the company partners are also invited to come along and enjoy the festive cheer. Inevitably the budding singers who work for us provided some of the entertainment on the night which is always a highlight.
Christmas Party – it will always be top of the list. It is the event that all the staff look forward to.. We are City based and well aware of the fall in the number of companies holding Christmas parties over recent years. The MD of the company is proud to buck this trend, feeling that a party to show their appreciation, showcase success and say thank you for your efforts is not a luxury but a must. Year on year it is the most talked about event in the office with excitement building up weeks in advance. The company pays for food, drink and a DJ so all can let their hair down. In keeping with the family ethos of the company partners are also invited to come along and enjoy the festive cheer. Inevitably the budding singers who work for us provided some of the entertainment on the night which is always a highlight.
Within their organisation Career Legal have several awards which are designed to reward success, diligence, team and personal effort and going above and beyond. All employees are eligible for nomination and are designed not just for the fee earners but also those in support positions. The rewards themselves come in various forms and usually are something the winner has requested which has led to a variety of gifts including a sofa as the winner had just moved house, a golf buggy someone had always wanted and a spa day because it was a treat. Career Legal feel that the option to choose the reward makes it more personal ensuring the gift is extra special as it is something the recipient truly wants and will enjoy all the more.
Caerphilly County Borough Council recognises that its employees are its most valuable asset and as a result it is strongly behind looking after the health and well-being of its employees. This is evidenced by the fact that the Corporate Management Team (CMT) are fully behind health and well-being initiatives and receive quarterly updates on the strategy, progress and initiatives that the Council runs. An Employee Health and Well-being Group has been established to develop and progress the strategy across the whole of the Council. The representatives of this group are cross Directorate and include representatives from the Council's recognised trade unions. High level briefings have also taken place to all Senior Officers within the Council, so that they have not only been made aware of the Employee Health and Well-being strategy but have also been briefed on the Corporate Health Standard. Another initiative to show how seriously the Council believes in the employee health and well-being agenda is the fact that all employees have been given time off during working time to attend employee health and well-being events.
Caerphilly County Borough Council recognises that its employees are its most valuable asset and as a result it is strongly behind looking after the health and well-being of its employees. This is evidenced by the fact that the Corporate Management Team (CMT) are fully behind health and well-being initiatives and receive quarterly updates on the strategy, progress and initiatives that the Council runs. An Employee Health and Well-being Group has been established to develop and progress the strategy across the whole of the Council. The representatives of this group are cross Directorate and include representatives from the Council's recognised trade unions. High level briefings have also taken place to all Senior Officers within the Council, so that they have not only been made aware of the Employee Health and Well-being strategy but have also been briefed on the Corporate Health Standard. Another initiative to show how seriously the Council believes in the employee health and well-being agenda is the fact that all employees have been given time off during working time to attend employee health and well-being events.
Caerphilly County Borough Council is leading the way in the UK by offering hundreds of young people the opportunity to join an ambitious Apprenticeship and Training programme. Over the past year alone more than 230 young people have signed up to the popular scheme as a work placement, apprenticeship or trainee, helping them get onto the career ladder and gain valuable work experience. The scheme, called the 'Caerphilly Passport Programme' offers a journey for individuals through the various tiers of development. There are 4 tiers in total ranging from unpaid placements to paid employees at a graduate level in specialist areas such as social work, environmental health, ecology or waste management. The authority is working closely with a number of providers including the Job Centre Plus to bring more people through who are unemployed to help them find sustainable employment. Caerphilly County Borough Council is keen to further develop the Passport Programme and provide potential opportunities for young people in the area to be able access quality work placements and training opportunities that can lead to positive outcomes.
Over the years, Business Stream has grown and changed in response to customers' needs and market developments. To help staff to fully engage with and understand their business strategy, they literally drew them a picture – the big picture. The big picture is a visual interpretation of their business strategy as a music festival. More specifically, its objectives are to ensure people recognise and feel valued for their contribution, break down silos, create a sustainable process for engagement, keep people in the business focused on key priorities and have some fun. The festival is all about making fans, of our staff as well as our customers, by highlighting what benefits they offer and how their teams work together internally to deliver them.
Within their learning and development programme, Business Stream put a strong focus on developing leadership skills and nurturing the talent and potential of their existing staff. Over the past three years, 58 people have been on the Talent Stream training programme and this year they introduced an eLearning portal to give even more staff access to development programmes. Business Stream also introduced a two-year management trainee programme called the Business Stream apprentice. The apprentice gives four individuals the opportunity to rotate across all the functions in their business, gaining insight into how Business Stream works from every angle. They also receive training and development, mentoring from senior management and coaching throughout.
Within their learning and development programme, Business Stream put a strong focus on developing leadership skills and nurturing the talent and potential of their existing staff. Over the past three years, 58 people have been on the Talent Stream training programme and this year they introduced an eLearning portal to give even more staff access to development programmes. Business Stream also introduced a two-year management trainee programme called the Business Stream apprentice. The apprentice gives four individuals the opportunity to rotate across all the functions in their business, gaining insight into how Business Stream works from every angle. They also receive training and development, mentoring from senior management and coaching throughout.
In addition to the thousands of pounds raised over the years by their people through activities such as jeans days, raffles, donations at the annual Christmas carol concert and firm quiz, profits raised from book and CD sales, clothing collections and sponsored events, Browne Jacobson has established the Browne Jacobson Charitable Trust which is funded by the partnership and enables employees to apply for grants for their chosen charities. In the last financial year, ended April 2012, they have distributed £12,000 to worthy causes across the Midlands.
Browne Jacobson recognise that people work hard on their behalf and they aim to provide them with recognition for their efforts. They provide a range of core benefits available to every employee from the day they join the firm. These are income protection, a group pension and life assurance which give their employees peace of mind during their time with the company. In addition to these core benefits they also offer a range of flexible benefits and the employees were consulted on what they wished to be able to flex their salary for before the scheme was launched. The flexible benefits are the pension, private medical care, childcare vouchers, cycle to work, critical illness, dental insurance, travel insurance and the ability to flex their life assurance up or down. If someone reduces the amount of life assurance they enjoy, the firm gives them the money back into their salary. Brown Jacobson also hold annual Wellbeing and Benefits Fairs. This year all of the benefit providers were able to attend to inform and educate as well as to pamper. Free manicures, cycle repairs, commute planning, head massages, healthchecks and hand massages were offered. The feedback was excellent.
Browne Jacobson's aim is to give their people what they want and need! However, their experience is that interventions have the best chance of success if they work with ideas put forward by the departments themselves. After all, they are in the best position to understand what they need. The creation and implementation of the firm's development frameworks is a classic example of this. One of the company's departments approached them with a request to help its solicitors understand what they needed to do at each stage of their career to be successful in that role and prepare themselves to move up to the next level. From that discussion was borne the development framework, a type of competency framework designed to provide a clear and consistent structure for the skills, knowledge and behaviours required by their people, focusing on the four key skills areas the business needs, personal effectiveness, management and leadership effectiveness, business effectiveness and technical effectiveness.
BIU provide subsidised gym membership, free fruit, sports clubs and counselling helplines.
At 5 and 10 years service BIU send staff on luxury holidays.
BIU provide subsidised gym membership, free fruit, sports clubs and counselling helplines.
British Gas' people enjoy regular opportunities to air their views on subjects important to them. Working as a team to address the issues raised is essential to maintain good workplace relations. To create a culture of ongoing feedback, the company not only coach their managers but also have more formal feedback processes in place. Their annual engagement survey gathers feedback from right across the organisation. The survey has developed over the years and now really focuses on those factors they know drive their people's engagement.
British Gas' people enjoy regular opportunities to air their views on subjects important to them. Working as a team to address the issues raised is essential to maintain good workplace relations. To create a culture of ongoing feedback, the company not only coach their managers but also have more formal feedback processes in place. Their annual engagement survey gathers feedback from right across the organisation. The survey has developed over the years and now really focuses on those factors they know drive their people's engagement.
British Gas' people enjoy regular opportunities to air their views on subjects important to them. Working as a team to address the issues raised is essential to maintain good workplace relations. To create a culture of ongoing feedback, the company not only coach their managers but also have more formal feedback processes in place. Their annual engagement survey gathers feedback from right across the organisation. The survey has developed over the years and now really focuses on those factors they know drive their people's engagement.
June 2012 saw another of Boxwood's legendary Summer Fun Day weekends – a sociable and fun weekend to thank their employees and their families for their effort and support during the year. This year the company took over Tylney Hall in Hampshire and managed to dodge most of the rain! The highlights were: a treasure hunt in the grounds of the hotel for the children, whilst ‘grown-ups' sampled fine canapés and champagne in a fantastic walled-garden, a fantastic hog-roast and BBQ accompanied by live entertainers – a roving magician, caricaturist, Barber Shop Quartet and late-evening live music. Even the ‘little ones' were kept entertained later with their own movie room before being swept away to bed by the babysitters. On Sunday they had an event-packed day of fun including: hovercraft racing, Segways, bunjee trampolines, bouncy castles, cake decorating, canapé making, face-painting - to name but a few! After a lazy lunch and more activities, families then made their way home on the Sunday afternoon.
Each year the company hold their annual ‘Boxwood essence awards' as part of their April Away Day to celebrate those who are outstanding role-models and are held in high esteem by their peers for their actions and/or behaviours. Whilst there are prizes for the winners, the primary purpose is to recognise and celebrate individual and team contributions over the last year and to engage all of their people in the nominations process.
June 2012 saw another of Boxwood's legendary Summer Fun Day weekends – a sociable and fun weekend to thank their employees and their families for their effort and support during the year. This year the company took over Tylney Hall in Hampshire and managed to dodge most of the rain! The highlights were: a treasure hunt in the grounds of the hotel for the children, whilst ‘grown-ups' sampled fine canapés and champagne in a fantastic walled-garden, a fantastic hog-roast and BBQ accompanied by live entertainers – a roving magician, caricaturist, Barber Shop Quartet and late-evening live music. Even the ‘little ones' were kept entertained later with their own movie room before being swept away to bed by the babysitters. On Sunday they had an event-packed day of fun including: hovercraft racing, Segways, bunjee trampolines, bouncy castles, cake decorating, canapé making, face-painting - to name but a few! After a lazy lunch and more activities, families then made their way home on the Sunday afternoon.
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