My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work


David Nieper encourages wellbeing and environmental health through their walk to work incentive scheme. Additionally, rainwater is harvested, solar panels are installed on all buildings and supplies are sourced as locally as possible.
David Nieper encourages wellbeing and environmental health through their walk to work incentive scheme. Additionally, rainwater is harvested, solar panels are installed on all buildings and supplies are sourced as locally as possible.


Incentive trips and monthly, quarterly and half yearly achievers awards are run alongside bonus and commission incentive schemes. These include exchange trips with the US office in Los Angeles and other fully expensed trips abroad.
Lunch and Learn sessions are run not just by the in-house formal trainers, but by anybody who has had success with a particular client, initiative, campaign or activity - they are invited to run a short, ten-minute overview session for the rest of the business to promote best practice.


To support the wider community, Coastline Housing offer a range of grants up to £1,500 for local projects, groups and individual customers. Over the past year, they have granted awards for school playground enhancements, sports equipment and high-visibility jackets for community volunteers.
To support the wider community, Coastline Housing offer a range of grants up to £1,500 for local projects, groups and individual customers. Over the past year, they have granted awards for school playground enhancements, sports equipment and high-visibility jackets for community volunteers.


The company's e-learning system forms a key role in how health and safety training is delivered to employees. OLAS is an online learning and assessment system that helps the allocation of regular training and awareness throughout the organisation while also being able to track progress and results.
The company's e-learning system forms a key role in how health and safety training is delivered to employees. OLAS is an online learning and assessment system that helps the allocation of regular training and awareness throughout the organisation while also being able to track progress and results.


The company has trained in-house assessors and are now able to provide an apprenticeship to anyone within Carbon60 who would like to work towards a qualification within recruitment, business administration, customer service or management.
Carbon60 acknowledge that a sales environment can be stressful and their managers are trained in how to spot this. The company go above and beyond to remove as much work-related stress as possible and advocate seeking specialist support and guidance.


Chief Executive Officer Peter meets all new employees in their first week of employment and will take them for a New Start Lunch. This provides new employees a chance to get to know Peter and learn about his open-door policy.
Last year, the company conducted 'Stay interviews' with top performers across the business. The interview gives employees a chance to explain what is working well and not working so well, giving the HR and senior leadership teams an idea of what drives employees.


The BHA organises staff roadshows to encourage their London staff to attend regional roadshows to meet and socialise with colleagues. Their goal in 2018 is to have all employees attend one of three regional events.
The BHA organises staff roadshows to encourage their London staff to attend regional roadshows to meet and socialise with colleagues. Their goal in 2018 is to have all employees attend one of three regional events.


All managers have their performance reviewed through our internal performance review process. This involves a minimum of two formal review meetings per year in addition to regular one-to-ones.
Each team has a Christmas celebration paid for by the company that provides free transport or accommodation to all employees that wish it. They have a Santa's Grotto at the head office for employees with younger families.
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