

Hinckley & Bosworth Borough Council provide dedicated sessions for people who want to quit smoking. They have a health improvement officer who promotes healthy lifestyles to staff. They help to manage stress within the workforce by working with a union to provide 1-2-1 sessions and they support paid OCC health counselling for stress and other mental health issues. The company also hold staff walks and yoga sessions.
Hinckley & Bosworth Borough Council provide dedicated sessions for people who want to quit smoking. They have a health improvement officer who promotes healthy lifestyles to staff. They help to manage stress within the workforce by working with a union to provide 1-2-1 sessions and they support paid OCC health counselling for stress and other mental health issues. The company also hold staff walks and yoga sessions.
Hinckley & Bosworth Borough Council provide dedicated sessions for people who want to quit smoking. They have a health improvement officer who promotes healthy lifestyles to staff. They help to manage stress within the workforce by working with a union to provide 1-2-1 sessions and they support paid OCC health counselling for stress and other mental health issues. The company also hold staff walks and yoga sessions.


Managers are supported by various means including toolkits on sickness, absence management and meetings management. They offer a number of management skills training courses but also a trainee team manager 2-year programme. Service managers are all expected to achieve NVQs at level 4 in management and health and social care. Occasionally, more senior employees will be sponsored for an MBA or DMS. All managers have a once or twice annual conference. Locally and regionally, various meetings are arranged for developmental, project and information dissemination purposes.
Employees are recognised and rewarded in many ways. In recognition of commitment, after ten years service and every subsequent five years, employees receive a certificate and a cheque. Managers can also give awards for going the extra mile where employees are rewarded with shopping vouchers. There is also a Bright Spark suggestion scheme in place where ideas are initially filtered by staff consultation group representatives. If an idea is adopted, the person suggesting it receives a financial reward dependent on whether the benefits are local, regional or national.
Employees are recognised and rewarded in many ways. In recognition of commitment, after ten years service and every subsequent five years, employees receive a certificate and a cheque. Managers can also give awards for going the extra mile where employees are rewarded with shopping vouchers. There is also a Bright Spark suggestion scheme in place where ideas are initially filtered by staff consultation group representatives. If an idea is adopted, the person suggesting it receives a financial reward dependent on whether the benefits are local, regional or national.


At Herman Miller they feel that respecting the environment is more than good business practice, it is the right thing to do. They have a revive, reuse and recycle policy in place whereby equipment is refurbished and re sold, re used or recycled in the most environmentally friendly way.
They support employees' wellbeing through employee representative groups, health and safety groups and employee diversity groups. They also help maintain work/life balance through flexible part time hours for employees returning to work, especially from maternity leave but also from long term illness.


The Leader lives the culture of the business and shows respect to all his staff. On his visits he goes around and talks to all his staff and understands the company is nothing without a strong engaged work force. All sites are open plan and all managers' doors must be left open unless a private meeting is in progress which encourages an open culture. Managers communicate through weekly monthly meetings and when required.
The Leader lives the culture of the business and shows respect to all his staff. On his visits he goes around and talks to all his staff and understands the company is nothing without a strong engaged work force. All sites are open plan and all managers' doors must be left open unless a private meeting is in progress which encourages an open culture. Managers communicate through weekly monthly meetings and when required.
There has been inspirational leadership training for over forty senior managers over the last year. Managers are supported through access to resources on the intranet site. They also receive internal coaching and mentoring from Human Resources and group managers as well as 360 feedback.


Potential managers within the organisation are identified early on and given the nurturing and support that they need to move up to higher levels. Managers are mentored by more senior staff from within Hereford Sixth Form College whilst also extending the mentoring process through other sixth form colleges. Managers are also encouraged to attend any West Midlands management and teacher groups to extend and share their knowledge.
Potential managers within the organisation are identified early on and given the nurturing and support that they need to move up to higher levels. Managers are mentored by more senior staff from within Hereford Sixth Form College whilst also extending the mentoring process through other sixth form colleges. Managers are also encouraged to attend any West Midlands management and teacher groups to extend and share their knowledge.
Potential managers within the organisation are identified early on and given the nurturing and support that they need to move up to higher levels. Managers are mentored by more senior staff from within Hereford Sixth Form College whilst also extending the mentoring process through other sixth form colleges. Managers are also encouraged to attend any West Midlands management and teacher groups to extend and share their knowledge.


Employees are rewarded and recognised for their efforts in various ways. They are financially rewarded through bonus payments and salary increases and recognised in meetings to say thank you and invited to drinks and nibbles sessions after staff meetings.
Managers receive leadership and supervisory skills training, coaching and mentoring. There is also a buddy system for new employees to give them additional support. Those wishing to undertake external qualifications, such as the MBA or MA receive pay and support. Managers are encouraged to mix with their teams, for example by having lunch with employees to develop better relationships.
Managers receive leadership and supervisory skills training, coaching and mentoring. There is also a buddy system for new employees to give them additional support. Those wishing to undertake external qualifications, such as the MBA or MA receive pay and support. Managers are encouraged to mix with their teams, for example by having lunch with employees to develop better relationships.


Heathcote's are a very strong caring team who all look out for each other and the door is always open to everyone. Ken Heathcote also visits the restaurants on a weekly basis acting as mentor/coach and is there for anyone who may have a problem. Flexibility is given for appointments and employee's hours are monitored to ensure they are maintaining a work/life balance.
They have a budget in place specifically for fun and social events to encourage team bonding and socialising outside of work. These events include the Christmas Annual Awards, visits to restaurants in London and the Peach Seminar in London for the executive team and general managers.
They have a budget in place specifically for fun and social events to encourage team bonding and socialising outside of work. These events include the Christmas Annual Awards, visits to restaurants in London and the Peach Seminar in London for the executive team and general managers.


The HPA encourages personal growth and many staff use the Continuing Professional Development (CPD) route to ensure that they are up to date. The main centre's run a number of lunchtime seminars on a diverse range of scientific topics. These are open to all staff irrespective of discipline. They have strong collaborative arrangements with a number of professional and academic institutions allowing for the interchange of ideas, some of this takes place nationally and internationally.
They recently introduced an annual VIP Award, Values in Practice. This has six categories that colleagues can be nominated for. These awards were presented by Sir Liam Donaldson and are a public recognition of the outstanding effort made by HPA staff. All local newsletters publish examples of the work that staff are doing, much of it in collaboration with other agencies or organisations. At a local level managers are encouraged to praise achievement whether individually or in team meetings.
Although they are unable to endorse specific charities many staff voluntarily get involved locally and sometimes nationally. Staff are also allowed time off to fulfill public duties such as being a school governor or magistrate or involvement in the armed forces. They have recently introduced an environmental sustainability policy which encourages all staff to be more aware of the impact they are having on the environment and to limit their carbon usage amongst other approaches. As a result some parts of the organisation operate a cycle pool which not only helps reduce carbon but also promotes fitness.


All managers including the CEO operate an open door policy and work in close proximity to their teams. New employees are invited to meet the CEO and senior leaders over specially convened buffet lunches and staff also have the chance to ask the leaders questions through the staff council. The CEO, Shaun Reason always makes an effort to talk to staff, not only about work but finds common ground on a personal level too. He invites criticism and responds to this by not acting defensively but by explaining/upholding the decision/action or by taking action to address the issue raised. He has also introduced a staff suggestion scheme that can be accessed anonymously which he personally deals with.
All managers including the CEO operate an open door policy and work in close proximity to their teams. New employees are invited to meet the CEO and senior leaders over specially convened buffet lunches and staff also have the chance to ask the leaders questions through the staff council. The CEO, Shaun Reason always makes an effort to talk to staff, not only about work but finds common ground on a personal level too. He invites criticism and responds to this by not acting defensively but by explaining/upholding the decision/action or by taking action to address the issue raised. He has also introduced a staff suggestion scheme that can be accessed anonymously which he personally deals with.
Employees are encouraged to organise and get involved with fundraising activities. Activities undertaken by employees have included a sky dive, swimathon and staff have also helped to decorate a youth centre and supported opportunity days for young people with learning difficulties and disabilities. The company is very much part of the community support infrastructure within and beyond Hertfordshire and they recruit local people where they can. HCS have an Environmental and Health & Safety Committee that meets regularly, with staff representatives from across the company. They have been instrumental in introducing their 'no-personal bin' policy and reducing their electricity usage with a 'lights off' campaign.


HCL ensures that all employees enjoy fun social events as a form of reward as well as a valuable exercise in team building. Recent events have included a trip to Cannes for a team which had significantly outperformed projections, a karaoke night for another team to celebrate getting half way to its annual targets and team building dinners to welcome new joiners. There is also the annual awards ceremony and a divisional Big Billers Club, which meets regularly for nights out and trips, for example to Vegas and New York.
HCL ensures that all employees enjoy fun social events as a form of reward as well as a valuable exercise in team building. Recent events have included a trip to Cannes for a team which had significantly outperformed projections, a karaoke night for another team to celebrate getting half way to its annual targets and team building dinners to welcome new joiners. There is also the annual awards ceremony and a divisional Big Billers Club, which meets regularly for nights out and trips, for example to Vegas and New York.
Each year in February they hold the annual HCL Awards Ceremony. This is the biggest event in the company calendar at which the achievements of their brightest stars and the whole company are publicly recognised. With a large budget devoted to the event, the party is held every year in a different flagship London location. Employees from all their offices have transport and hotel accommodation arranged and paid for. The Company's brightest star is rewarded with a high performance sports car and support employees, rising stars and bright new starters are also rewarded with cash and other prizes. This year, all staff were invited to vote on their choice of the top prizes for the HCL Awards and they chose a luxury long haul trip for the 8 - 12 top performers from each of their four divisions. The biggest biller will also get a Porsche Boxter. Support staff will be rewarded with a luxury European trip and there will also be cash prizes and winners also receive personalised award plaques.
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