First Response Finance

We are an award-winning vehicle finance company employing over 300 people across offices in Nottingham, Leigh and Glasgow.
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http://www.firstresponsefinance.co.uk

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First Response Finance is a renowned company, employing over 300 dedicated professionals, all striving towards a common goal: delivering top-notch credit solutions and unrivalled customer service. Predominantly, they assist customers in acquiring their next car, van, or motorbike, while simultaneously aiding their dealer partners to prosper.

The company's commitment to its people is evident in its strong focus on open and regular communication. Quarterly face-to-face company updates ensure transparency and alignment with company goals. Employees have access to a dedicated employee hub for all people-related updates, fostering interaction and dialogue. Moreover, quarterly pulse meetings with leaders Don and Debbie offer a platform for open communication, ensuring that the leadership remains connected to the pulse of the business.

First Response Finance operates on four core values, fostering an ethos of 'People – Service – Profit'. This ethos, shared by all employees, focuses on putting people first, providing high-quality service to customers, with the belief that profit will naturally follow. The profit is then reinvested in the people, creating a virtuous cycle.

Navigating the shift to a hybrid work environment, First Response has innovated new communication methods and virtual community forums. These measures, coupled with the promotion of work-life balance and continuous reinforcement of organisational values, have not only preserved but enhanced the company's culture in this new working world.

A spotlight on

First Response Finance

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Featured Workplace Factors

Wellbeing

80% of staff agreed

I am happy with the balance between my work and home life

With regards physical health there are a number of initiatives the organisation has in place. Alongside its private medical insurance, which supports people at different life-stages, including with fertility, men's health and menopause to name a few, it also has on-site massages on a monthly basis.
Fair Deal

86% of staff agreed

I am happy with the pay and benefits I receive in this job

At First Response Finance, each position level receives the same bonus and salary figure. The organisation has also previously increased salaries by moving a portion of bonus into salary. This has the added benefit of increased pension contributions and increased monthly disposable income to support employees with the increase in the cost of living.
Personal Growth

85% of staff agreed

The experience I gain from this job is valuable for my future

The organisation supports employee growth through a number of initiatives. Its Future Leader Program prepares aspiring leaders through mentorship and practical skills training. Furthermore, new employees receive an immersive induction to the business, learning about its journey, values, and operations.
Wellbeing
%

80% of staff agreed

I am happy with the balance between my work and home life

With regards physical health there are a number of initiatives the organisation has in place. Alongside its private medical insurance, which supports people at different life-stages, including with fertility, men's health and menopause to name a few, it also has on-site massages on a monthly basis.
Fair Deal
%

86% of staff agreed

I am happy with the pay and benefits I receive in this job

At First Response Finance, each position level receives the same bonus and salary figure. The organisation has also previously increased salaries by moving a portion of bonus into salary. This has the added benefit of increased pension contributions and increased monthly disposable income to support employees with the increase in the cost of living.
Wellbeing
%

80% of staff agreed

I am happy with the balance between my work and home life

With regards physical health there are a number of initiatives the organisation has in place. Alongside its private medical insurance, which supports people at different life-stages, including with fertility, men's health and menopause to name a few, it also has on-site massages on a monthly basis.

Quick Facts

Organisation established in
1998
Total number of UK employees
Number of UK locations
37
Employee average age
44% : 56%
Male : Female employee ratio
36%
Employees earning £35k+
5%
Employee turnover (voluntary)
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Benefits

Profit Related Pay

Companies offering profit related pay to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Private Healthcare

Companies offering private health insurance to all employees.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
#
37
Best Small Companies to work for in the UK
National Ranking
#
37
Best Mid-Sized Companies to work for in the UK
National Ranking
#
37
Best Mid-Sized Companies to work for in the UK
National Ranking
#
37
Best Large Companies to work for in the UK
National Ranking
#
37
Best Big Companies to work for in the UK
National Ranking
#
37
Best NFP Organisations to work for in the UK
London
#
Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
#
Best Large Companies to work for in London
London
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Best Big Companies to work for in London
East of England
#
Best Companies to work for in the East of England
The Midlands
#
Best Companies to work for in the Midlands
The East Midlands
#
13
Best Companies to work for in the East Midlands
The West Midlands
#
Best Companies to work for in the West Midlands
The North East
#
Best Companies to work for in the North East
The North West
#
42
Best Companies to work for in the North West
Northern Ireland
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Scotland
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The South East
#
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The South West
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Best Companies to work for in the South West
Wales
#
Best Companies to work for in the Wales
Yorkshire & The Humber
#
Best Companies to work for in Yorkshire & The Humber
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
Sector Ranking
#
7
Best Companies to work for in the UK
National Position
#
37
Best
Large
Company to Work For in the UK
Regional Position
#
Best
Large
Company to Work For in London
Regional Position
#
Best Company to Work For in the East of England
Regional Position
#
Best
Company to Work For in the North East
Regional Position
#
42
Best
Company to Work For in the North West
Regional Position
#
Best
Company to Work For in Northern Ireland
Regional Position
#
Best
Company to Work For in Scotland
Regional Position
#
Best
Company to Work For in the South East
Regional Position
#
Best
Company to Work For in the South West
Regional Position
#
Best
Company to Work For in Wales
Regional Position
#
Best
Company to Work For in Yorkshire & The Humber
Regional Position
#
13
Best
Company to Work For in the East Midlands
Regional Position
#
Best
Company to Work For in the West Midlands
Sector Position
#
7
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First Response Finance
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