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Giving Something Back

Purpose Boosts Engagement

Giving back to the community strengthens culture, morale, and every other engagement factor. Social impact matters.
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Nicoll Curtin Ltd

The company use a number of formal and informal processes to support employee development. Monthly business reviews between an employee and their manager are time off the desk and cover the monthly results in terms of activity and performance, then touch on areas of concern and areas of strength and a section left for discussion upwards and downwards and then room for manager comments and actions for the next month. Quarterly reviews are a more in depth look at how an employee is doing and cover more areas such as challenges faced across the quarter and training and development discussions which focus on what training the individual needs to succeed and quality of training is evaluated. The quarterly reviews also look at the promotion criteria and discussions are had to ensure the individual is on track for promotion. Ratings are also given to each employee on how well they demonstrated the Nicoll Curtin Attributes over the last quarter, and this rating needs to be at a minimum level in order to be considered for promotion. Annual career reviews work to ensure that an individual's goals and targets are recorded and acknowledged by the business and enables them to create a talent pipeline for the business- knowing who wants to become management or principal billers. These annual reviews do not cover billing performance but more about the individual and how they are doing in terms of their career and satisfaction..

Nicoll Curtin's leadership team knows that the best ideas can come from anywhere in the business so they are committed to learning from everyone and implementing great ideas irrespective of where they have come from. The leadership team reviews any ideas that come through and communicates them with the business. Work hard, work together. The Senior Management team understands why their business is successful and it's because of who they hire and how they develop their consultants. Their MD and Sales Director sit with the teams on a daily basis and operate an open desk policy, meaning anyone can go up to them and ask questions. They sit on the floor and hot desk throughout the teams which demonstrates how involved they really are.

Team building is incredibly important at Nicoll Curtin. As a company they have an incredibly strong culture and people genuinely are surprised by how positively like-minded their colleagues are to themselves. Their teams are always initiating their own team building nights with a yearly budget each team leader is given, but getting the whole company together is important. Each summer they fly in their Zurich office and shut down the office for the afternoon and organise a group programme which gets people from all parts of the office working together. Last summer they rented out a space in Victoria Park and had a company organise a giant Olympics course where teams competed in 6 challenges and one crowned the winner. Feedback was exceptional on the event, not only because of the investment into the calibre of activities but the fact that staff developed great relationships with new people in the business across floors and between their global offices. Following that event, their summer party takes place in the evening at a top dinner destination in the city and it is all funded by the business and something the staff talk all year about. Another initiative Nicoll Curtin has started is called Project Outstanding whereby a team is nominated at the quarterly town hall to spend £500 in any way they want in order to make the business more outstanding. The teams hold brainstorming sessions and come up with their idea which they present to the business at the next quarterly town hall, and pass along the baton.

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Networkers International PLC

One of the most important services offered at Networkers International is their free and confidential wellbeing service provided by PPC Worldwide. This assists employees 24 hours a day 7 days a week, online or on the phone. They help with anything from work worries, to children and home buying. Although they don't know who calls or what for, they do know that the service has been used many times by their staff. The organisation also offer a pension, cycle to work scheme, season ticket loan, sports events, private medical care, discounted gym membership and life assurance.

At the end of every month each of Networkers International's offices gets together to round up the month. Within these meetings they recognise those who have performed particularly well over the month as well as those who have hit personal milestones, be it someone who is new getting some success for the first time, those who have been promoted, or someone with a significant achievement. Within these meetings they also promote social activities, charitable events and everyone gets an update on the progress of the business. The event will culminate in an early finish for the staff and a few drinks together. It's a great opportunity to get everyone together and share news.

At Networkers International they have a dedicated internal training team that support their staff across the board. Experts in their field, they have a detailed programme that supports new starters from the moment they walk in the door. New employees have a course that essentially spans the first year of their time in the business. It's incredibly interactive, using lots of differing learning techniques to suit a diverse group of individuals. The organisation have an offering for every person at every level within the business and it's their goal to support people with their personal development plans and allow them to progress through the business. They offer one on one coaching to as many individuals as they can and all their mangers are trained to effectively coach their staff. They also spend a significant amount of budget on using carefully selected external training sources as well as supporting people with professional qualifications. Many people join the business because of the learning and development that the company offer.

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National Youth Advocacy Service

The leader of NYAS has an inclusive style of management, promotes a learning culture and not a blame culture. Employees learn from mistakes and move on. She genuinely seeks the views of others, actively listens. When suggestions are not taken up or implemented she always acknowledges them, explains the consideration process and the rational for the decision taken. She keeps to deadlines and has the confidence of staff as the organisational leader.

NYAS employ staff from a range of professions: social work , legal , financial and they support them with a regular programme of Continuing Professional Development training to ensure they are up to date and can retain their professional registration.

The leader of NYAS has an inclusive style of management, promotes a learning culture and not a blame culture. Employees learn from mistakes and move on. She genuinely seeks the views of others, actively listens. When suggestions are not taken up or implemented she always acknowledges them, explains the consideration process and the rational for the decision taken. She keeps to deadlines and has the confidence of staff as the organisational leader.

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Multitech Site Services Ltd

Daily meetings are held by Multitech Managers to review and plan projects. During these meetings staff are reminded about the core values of the business and the importance of incorporating these values into their daily work.

Guy Scilly formed Multitech in 1998 and has successfully built it into a customer service focused company with exemplary staff at all levels. Being a Managing Director is often perceived as a barrier to approachability, but this is far from the case with Guy. Multitech is a reflection of his kind natured personality, and Multitech is people focused. Guy Scilly is a Managing Director who knows the name of every member of staff and whose door is always open for anyone needing support, whether professionally or personally. Without admirable continuity Guy communicates with staff and clients at all levels eloquently and honestly. His attention to detail is second to none and his ability to make business decisions is evident in the success of Multitech. However, Guy is not a man to become complacent and continually strives for improved personal development, participating in mentoring groups and maintaining and increasing his knowledge of industry best practices. The staff engagement Guy Scilly achieves is neither contrived nor forced; it is a naturally occurring result of having an approachable, respected leader who genuinely cares and who nurtures mutual respect among staff, and prioritises their welfare through an embedded culture of safety.

Multitech match-fund money raised for charity by staff with no upper limit and has a charity committee comprising of staff who consider charitable requests on an annual basis and decide which charities to support for the coming year.

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Motivcom plc

Each summer the company holds a themed summer party. This year it was based around the Football World Cup finals. The company provided food, drinks and a variety of entertainments and competitions throughout the day with colleagues positively encouraged to get involved. In the weeks leading up, they also launched a fantasy world cup league competition with prizes for 1st, 2nd and 3rd places - nearly 60 staff took part. This year they were able to provide Segway's for colleagues to "try out" along with some more familiar "games", such as "test your strength", "hoop the ducks", and "crazy golf". On the day employees were encouraged to wear casual clothes and were welcome to sport their favourite football teams' shirts if they wanted to. The party featured a face-painting artist, table football and a penalty shootout competition. On the day a fish and chip lunch was provided and a healthy alternative, and soft drinks. The divisions of the company get fully immersed in the activities of the day, and competition between the various departments can get quite fierce. A full range of photos are provided after the event, and a general round up of the day's activities are fed back via the Buzz platforms.

Each summer the company holds a themed summer party. This year it was based around the Football World Cup finals. The company provided food, drinks and a variety of entertainments and competitions throughout the day with colleagues positively encouraged to get involved. In the weeks leading up, they also launched a fantasy world cup league competition with prizes for 1st, 2nd and 3rd places - nearly 60 staff took part. This year they were able to provide Segway's for colleagues to "try out" along with some more familiar "games", such as "test your strength", "hoop the ducks", and "crazy golf". On the day employees were encouraged to wear casual clothes and were welcome to sport their favourite football teams' shirts if they wanted to. The party featured a face-painting artist, table football and a penalty shootout competition. On the day a fish and chip lunch was provided and a healthy alternative, and soft drinks. The divisions of the company get fully immersed in the activities of the day, and competition between the various departments can get quite fierce. A full range of photos are provided after the event, and a general round up of the day's activities are fed back via the Buzz platforms.

Each summer the company holds a themed summer party. This year it was based around the Football World Cup finals. The company provided food, drinks and a variety of entertainments and competitions throughout the day with colleagues positively encouraged to get involved. In the weeks leading up, they also launched a fantasy world cup league competition with prizes for 1st, 2nd and 3rd places - nearly 60 staff took part. This year they were able to provide Segway's for colleagues to "try out" along with some more familiar "games", such as "test your strength", "hoop the ducks", and "crazy golf". On the day employees were encouraged to wear casual clothes and were welcome to sport their favourite football teams' shirts if they wanted to. The party featured a face-painting artist, table football and a penalty shootout competition. On the day a fish and chip lunch was provided and a healthy alternative, and soft drinks. The divisions of the company get fully immersed in the activities of the day, and competition between the various departments can get quite fierce. A full range of photos are provided after the event, and a general round up of the day's activities are fed back via the Buzz platforms.

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Montpelier At Lloyds

Montpelier at LLoyd's have Spot Bonus Awards given to employees who go above and beyond throughout the year.

Montpelier at LLoyd's employees have Gym membership subsidy of up to £60 per month, Occasional massage therapist visits, nurse visit for flu shots each October, sports teams to encourage fitness

Montpelier at LLoyd's employees have Gym membership subsidy of up to £60 per month, Occasional massage therapist visits, nurse visit for flu shots each October, sports teams to encourage fitness

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Midas Group Limited

Employee development is key to delivering Midas Vision and the roll out of the CLEAR programme supports their long term commitment to developing their staff. Core elements of the CLEAR programme include: Bespoke management and leadership training delivered to operational, commercial and business support staff , Performance Development Review (PDR) training, Introduction of monthly 1-2-1 meetings between staff and their line managers to discuss progress and development needs – known as CLEAR Catch Ups, Training initiatives covering customer service workshops, commercial excellence workshops and team-specific training aimed at improving team effectiveness and performance. The CLEAR programme, which, is cascaded throughout the business is also supported by the introduction of quarterly People Reviews with the senior managers of each division, ensuring that employee development is discussed on a regular basis at a high level and development themes identified in addition to the TNA conducted as part of our annual PDR (appraisal) process.

Employee development is key to delivering Midas Vision and the roll out of the CLEAR programme supports their long term commitment to developing their staff. Core elements of the CLEAR programme include: Bespoke management and leadership training delivered to operational, commercial and business support staff , Performance Development Review (PDR) training, Introduction of monthly 1-2-1 meetings between staff and their line managers to discuss progress and development needs – known as CLEAR Catch Ups, Training initiatives covering customer service workshops, commercial excellence workshops and team-specific training aimed at improving team effectiveness and performance. The CLEAR programme, which, is cascaded throughout the business is also supported by the introduction of quarterly People Reviews with the senior managers of each division, ensuring that employee development is discussed on a regular basis at a high level and development themes identified in addition to the TNA conducted as part of our annual PDR (appraisal) process.

Employee development is key to delivering Midas Vision and the roll out of the CLEAR programme supports their long term commitment to developing their staff. Core elements of the CLEAR programme include: Bespoke management and leadership training delivered to operational, commercial and business support staff , Performance Development Review (PDR) training, Introduction of monthly 1-2-1 meetings between staff and their line managers to discuss progress and development needs – known as CLEAR Catch Ups, Training initiatives covering customer service workshops, commercial excellence workshops and team-specific training aimed at improving team effectiveness and performance. The CLEAR programme, which, is cascaded throughout the business is also supported by the introduction of quarterly People Reviews with the senior managers of each division, ensuring that employee development is discussed on a regular basis at a high level and development themes identified in addition to the TNA conducted as part of our annual PDR (appraisal) process.

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McFarlane Telfer Ltd

McFarlane Telfer operates performance management reviews - job chats every six months which provides an opportunity to feedback on their role and involvement within the company as well as their own individual performance. This is also an opportunity to raise any feedback to their line manager. Less formally everyone has the opportunity to and is encouraged to feedback ideas, thoughts or ideas for improvement. These are acted on and investigated. Examples being reviews to the processes within the tablets the engineers use to a review of the HR database. Staff surveys are completed at least once during each year. A significant part of involving people in decisions is the Comms meetings which are monthly and involve all employees. Presentations are given by a range of people always welcomed by the MD. This is a genuine and established way they engage people and seek their feedback either during the meeting or during smaller workshops afterwards. They believe this is a truly innovative way to enable people to feedback ideas and suggestions in person. Feedback from new starters after their first Comms meeting is really positive, seeing the whole company together in one room. This does cost the business - engineers off the road for half a day a month, but this is viewed as an investment that works.

McFarlane Telfer have monthly recognition awards "Shout Outs" which are to recognise any person who has gone out of their way to demonstrate the values which has made a positive impact on either a colleague or a customer. These are publicly announced during their monthly communications meetings and each person is recognised with a monetary award. Engineers' pay usually follows a clear structure upon joining to outline pay increments following successful completion of core qualifications. This is an incentive to pursue own learning and development which helps to create the right behaviours for engineers to take ownership and seek the next level.

McFarlane Telfer operates performance management reviews - job chats every six months which provides an opportunity to feedback on their role and involvement within the company as well as their own individual performance. This is also an opportunity to raise any feedback to their line manager. Less formally everyone has the opportunity to and is encouraged to feedback ideas, thoughts or ideas for improvement. These are acted on and investigated. Examples being reviews to the processes within the tablets the engineers use to a review of the HR database. Staff surveys are completed at least once during each year. A significant part of involving people in decisions is the Comms meetings which are monthly and involve all employees. Presentations are given by a range of people always welcomed by the MD. This is a genuine and established way they engage people and seek their feedback either during the meeting or during smaller workshops afterwards. They believe this is a truly innovative way to enable people to feedback ideas and suggestions in person. Feedback from new starters after their first Comms meeting is really positive, seeing the whole company together in one room. This does cost the business - engineers off the road for half a day a month, but this is viewed as an investment that works.

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Marathon Oil U.K. LLC

Marathon Oil rolled out an Employee Workplace Wellbeing Programme in January 2014 open to all offshore and onshore employees and contractors. Their aim is to bring a greater number of health interventions directly into the workplace that can have a positive impact on their workforce's health and wellbeing. Each month different wellness themes are explored with related activities and opportunities for a better understanding of how they can take control of their own health and wellbeing. Underpinning this, a Health Competition was launched open to all employees and contractors to have a number of biometrics recorded (weight, blood pressure, cholesterol etc). This information is stored confidentially then measured around mid-year with final results and winners (best overall improvement in health) being announced early next year.

Marathon Oil rolled out an Employee Workplace Wellbeing Programme in January 2014 open to all offshore and onshore employees and contractors. Their aim is to bring a greater number of health interventions directly into the workplace that can have a positive impact on their workforce's health and wellbeing. Each month different wellness themes are explored with related activities and opportunities for a better understanding of how they can take control of their own health and wellbeing. Underpinning this, a Health Competition was launched open to all employees and contractors to have a number of biometrics recorded (weight, blood pressure, cholesterol etc). This information is stored confidentially then measured around mid-year with final results and winners (best overall improvement in health) being announced early next year.

One of Marathon Oil leadership commitments is to celebrate success and they have done this through various means such as MarAwards. The purpose of the MarAward is to motivate and provide individuals recognition for a specific effort or special achievement, usually in the form of gift vouchers.

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Liverpool Hope University

As part of their Liverpool Hope University's volunteering initiatives, staff and students host "Contact the Elderly" tea parties each summer.

There are a number of formal processes that take place at Liverpool Hope University, from team meetings to full departmental or Faculty forums. At these meetings, staff are encouraged to participate and make their views known. In addition, they have a corporate JCNC (Joint Consultation and Negotiation Committee) with their recognised trade unions that meet each term. At these meetings, the unions have the opportunity, on behalf of their members, to put forward any issues, ideas or comments and these are given full consideration by management. All these formal forums are minuted.

As part of their Liverpool Hope University's volunteering initiatives, staff and students host "Contact the Elderly" tea parties each summer.

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