My Manager
Leadership

Leadership Drives Engagement

Clear vision, trust and alignment from senior leaders shape how employees feel about the organisation - impacting company culture and wellbeing.
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Wyboston Lakes Resort

The resort prides itself on fostering a strong sense of belonging within its teams. This is echoed in its motto 'You Belong at Wyboston', and is reinforced through daily meetings and events that celebrate team success and embed company values.
At Wyboston Lakes Resort, trust and openness are encouraged. The company promotes 'vulnerability-based trust', enabling employees to voice their thoughts and ideas without fear of negative repercussions. This supportive culture is further reinforced by the CEO, who personally highlights instances of open communication.
The leadership team at Wyboston Lakes Resort maintains strong lines of communication with all team members. They host bi-annual All Team Meetings to keep everyone updated on the long-term business plan, current trading, and future projects, demonstrating their commitment to transparency and engagement.
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Leisure & Hospitality
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The Landmark London Hotel

The Landmark London's commitment to society is evident in its active charity work. Team members collectively raise funds for national charity Debra, demonstrating the company's drive to give back, beyond profit motives.
The GEM reward scheme recognises and rewards exceptional performance, ensuring that employees feel fairly treated. The scheme provides tangible benefits such as vouchers, fostering a sense of fairness and appreciation.
The Landmark London's management team leads by example, fostering a culture of respect and improvement. They encourage team members to live the company's values and principles, instilling a sense of trust and support.
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Leisure & Hospitality
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Recruitment and Employment Confederation

Working from home has meant that teams have had to get creative with how they interact with each other. During team meetings, games such as ‘behind the keyhole’ are played to improve engagement and communication. Teams also hold virtual drinks on a Friday where they get together and raise a glass to the weekend.
The CEO of the Recruitment and Employment Confederation provides regular communication to all employees, including a weekly update explaining how the business is doing and praising quality staff performance. The organisation’s leadership team operate an open door policy and have created an atmosphere of approachability and openness.
Managers are supported through training sessions that focus on the collective development of the organisation’s managers as leaders. Some of the subjects covered include the relationship between managers and employees, driving change, and selecting things that will make a difference – including the importance of self-care and wellbeing.
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Not For Profit Body's
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North Wales Housing

Employees are always kept up to date on organisational developments and colleagues' good news, as well as getting the opportunity to ask questions and feedback. There's an internal comms platform where staff can post photos and share ideas, quarterly staff briefings and listening sessions, weekly team meetings and regular formal and informal one-to-ones.

Managers can access external leadership training programmes via ILM or ION. Internal masterclasses offer guidance on line management and employment processes, and all members of the Senior Leadership Team are undertaking coaching and mentoring qualifications. NWH also provides secondment opportunities and the chance to work on cross-team projects.

A focus charity is chosen annually, with the latest being RNLI Wales. There are several charity events throughout the year in and outside work. These have included dragon boat racing and family get-togethers. NWH also supports individual schemes to fundraise and organise their own community benefit events.

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Housing Associations
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HSDC

Many managers are currently completing apprenticeships both internally and through the local university, and everyone at manager level has the support of an aligned people services business partner. Internal and external coaching is offered, as is a thorough induction process for new managers.

CEO and Principal Mike Gaston posts weekly Moment with Mike vlogs and there is an informal evening Time to Talk meeting with the Vice-Principal. Senior leaders all work to metrics set against the college's Drive to 25 strategic plan, and this filters through to teams in terms of performance plans and objective setting.

With the college based at three different campuses, the pandemic actually encouraged people to work together on platforms such as Microsoft Teams, without having to gather in the same geographical place. This had the silver lining of cutting commutes and preventing travelling time or traffic getting in the way.

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Albert Goodman

The firm demonstrates its commitment to societal contribution through its charity committee and sustainability committee. Employees are actively involved in fun fundraising activities, and the firm is working towards becoming carbon neutral by 2030.
Albert Goodman actively supports each employee's personal growth. Its Personal Development Discussion process and career progression guide, which are deeply rooted in the firm's values, provide clear pathways for advancement and skill utilisation.
Albert Goodman’s leadership is anchored in its values, which are embedded in every aspect of the firm, from performance evaluation to identifying future leaders. Regular communication from the Managing Partner further reinforces this.
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Accountancy
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Modo25

Modo25 organises regular team building activities including quizzes, axe-throwing, junkyard golf, a food festival, and pumpkin carving at Halloween. The organisation also hosts Modofest annually, where teams get together to discuss the year’s performance, highlights, plans for the year ahead, and to give out awards that are voted for by the teams.
The organisation offers a range of growth and development opportunities including a Kickstarter scheme, apprenticeships, and a variety of online training programmes, including a SaaS marketing course which provides monthly training and mentoring. Third party experts also help to train teams on specific online tools.
Modo25’s values were agree during a company-wide workshop session. These words are on the walls of the office to remind colleagues what the organisation stands for and to encourage them to live by these words every day. Bi-monthly Operations meetings allows teams to share information, understand challenges, and ensure communication is as good as possible.
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Marketing & Media Agencies
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Property Hub & Portfolio

The organisation offers an EAP provided through its Healthcare provider and healthy snacks are provided in the office along with sweet treats for those occasions when only a donut will do! It also has a dog friendly office which it finds has a great impact on office morale!
In addition to quarterly in-person whole group meetings, Portfolio and Property Hub’s CEO provides regular weekly updates through a group wide call. The organisation also has a longer monthly update call where all the department heads can update the whole business on where their focus is.
Portfolio and Property Hub runs a monthly Managers Breakfast where managers are able to learn new skills and techniques. Senior Leaders hold weekly meetings with managers and HR hold one-to-one meetings with all line managers monthly for a check in to identify where interventions may be needed to support emotional and mental wellbeing.
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Financial Services
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DF Capital

DF Capital provides its employees with ample opportunities for growth and development. Over the past couple of years, the bank has invested an average of £1,337 per employee for development, offering access to a learning platform with over 16,000 online courses. The platform is actively used by 95% of its colleagues.
Managers at DF Capital are supported through leadership development programs, a suite of wellbeing services and tools, and real-time manager training sessions and briefings. This comprehensive strategy empowers managers, facilitating a supportive, trusting, and caring environment for their teams.
The leadership team at DF Capital upholds and promotes company values in daily operations and decision-making processes. They communicate these values consistently through team meetings and company announcements, fostering a positive and cohesive culture within the bank.
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Financial Services
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Wales & West Housing

Each Director is responsible for ensuring that the employee experience in their area is consistent with the organisational values - they meet regularly with all staff, not just their own direct reports, to ensure that employees understand the Group’s organisation’s culture as well as having the chance to have their voices heard.
Wales & West Housing’s graduate programme offers fixed term positions combining genuine experience in the role alongside appropriate study and support. It also offers a number of Trade Apprenticeships with Cambria, learning through experience of repairs and upgrades on homes including electrical works, gas and plumbing works and multi skilled repairs.
The organisation supported over 50 community groups and projects in 2023. In North Wales it supported Rhyl Foodbank, in West Wales, Cardigan and Pembrokeshire Foodbank received funding to support their work in the community. In Mid Wales, Welshpool and District Foodbank received financial assistance to purchase more food supplies. In the South it supported AcePlace.
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Housing Associations
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Understand your organisational health across all eight factors

You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

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