My Manager
Leadership

Leadership Drives Engagement

Clear vision, trust and alignment from senior leaders shape how employees feel about the organisation - impacting company culture and wellbeing.
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The Big Life group

The Confident Manager training programme provides opportunities for personal growth and development. The training ensures new managers are equipped with the necessary skills to lead effectively.
The Big Life Group’s leadership, led by CEO Fay Selvan, shows its commitment to staff through personal gestures like hand-delivering trophies. The leadership’s values are reflected in their hands-on approach and commitment to community service.
The Big Life Group shows its dedication to giving back through initiatives like the food bank and the anti-food waste project. These initiatives underline the organisation's commitment to supporting the community and environment.
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Health & Social Care
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Ongo

Quarterly "Ask the Executive Leadership Team" sessions take place online so that staff can take part where ever they work — including sitting in a van between jobs. They give employees the chance to ask questions, share ideas or raise concerns. Pulse surveys via text and email ask staff how the organisation might improve.

Ongo have environmental practices in place such as a cycle to work scheme, encouraging the use of public transport, encouraging working from home, energy efficient IT and also making employees aware of the organisations energy consumption.

Supporting local communities is a key part of what the organisation is about. It is a regular aspect of Ongo's work, from "we care" days, when colleagues get out into the community, cleaning, painting or tidying an area, to the £1million invested in projects to improve communities in the past 12 months.
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Housing Associations
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Mane

To ensure that all colleagues have clarity on the organisation’s mission, vision, strategy, and values, Mane’s leadership team provides an annual update during an end of year presentation, as well as monthly 'wash-ups' to keep team members in the loop on performance, progress and plans.
Mane reviews employee performance based on value driven career pathways. The organisation also offers colleagues the chance to attend an all-expenses paid trip abroad (recent destinations include Las Vegas and New York), which is achieved by hitting an agreed financial target. The trip serves as a huge motivator for high performance.
Mane is a member of The Recruitment Network (TRN) which provides managers with the opportunity to network amongst others in the industry who will be able to share experiences, insights, and other perspectives. TRN also has some useful content around management development and support which the organisation’s current and Future Leaders can access.
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Recruitment
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London & Partners

London and Partners holds quarterly Senior Leadership away days in order to review, evaluate, and map organisational priorities through the year. The individual SLT members are then equipped to communicate key messages to their teams. The organisation also holds monthly All Staff meetings as another channel to communicate with employees directly.

The organisations Living Well, Working Well ethos actively promotes home and remote working. Communicating well with colleagues is key to its success. There are 13 different channels of communication, from face to face through Yammer as well as traditional phone/e-mail channels.

London & Partners state their vision, mission and strategy in all of their core documents and reinforce them regularly.

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Not For Profit Body's
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Hollywood Bowl Group

CEO, Stephen Burns, holds regular listening groups and is dedicated to acting on the feedback and makes sure he communicates actions taken through ‘You Said, We Did’ updates. He visits sites on a regular basis, celebrates success, interacts with teams through the organisation’s internal communication platform, and operates with an open door policy.
The organisation’s Cultural Induction and our Behavioural Wheel Roadshow is delivered to all new starters. Its Culture and Development team are dedicated to shaping the training and development required for its teams. Last year the organisation ran a number of workshops and bespoke training for anyone across the business that had a specific training need.

Exciting opportunities are provided for management secondments. They allow those who aspire to be a manager to take on the role in a safe environment, where they have the autonomy to make their own decisions while being supported by a mentor. They also share in the company's success through its performance bonus scheme.

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Leisure & Hospitality
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Claims Consortium Group UK

A dedicated section on the organisation’s communication app, Cornerstone, is focused on the mental and physical health and wellbeing of its people, with tips, hints, tools and advice on a range of subjects, including goal setting, exercise, virtual working, mental health, diet and much more.
Claims Consortium Group runs regular virtual workshops hosted by the CEO and Executive Chair. These workshops focus on providing clarity and understanding of the goals and plans for the future, updates on the organisation’s performance, and taking questions from the whole company in a live Q&A environment.
The organisation supports the homeless charity, Arc, by matching raised funds and providing 10 volunteers for a week to support the charity’s shoebox appeal. Claims Consortium Group has further helped fundraise for Stand Against Violence by holding a raffle, fancy dress competitions, and selling food.
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Insurance
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Carrier

The organisation offers several ways for employees to earn rewards. Sales staff can receive incentives based upon performance and all staff receive gifts or vouchers periodically as a thanks for their hard work and commitment.
Monthly staff updates are vital for the cascade of business strategy and performance. They are conducted face-to-face in both offices, with a further virtual session for remote staff. There is a deliberately transparent approach, with full budgetary visibility given and regular updates on performance against the business' strategy.
The organisation offers several ways for employees to earn rewards. Sales staff can receive incentives based upon performance and all staff receive gifts or vouchers periodically as a thanks for their hard work and commitment.
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Leisure & Hospitality
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Abri

On the Abri intranet, there is a ‘Your Wellbeing’ button which provides colleagues with access to external support for mental, physical, social and financial wellbeing. Wellbeing support at Abri includes an employee assistance programme, occupational health, mental health training, compassion fatigue training, and information on financial wellbeing and healthy lifestyles through its reward platform ROAR.
Abri’s 5-year Achieving Together strategy was refreshed twice last year. First, for its new corporate priority for EDI and second, for the move towards a new regional model. The strategy was published to colleagues, along with its supporting functional strategies. This provides a golden thread between Abri’s goals and the work of its 2,000 colleagues.
Abri launched Housing Professional of the Future, a self-lead programme taking colleagues through a wide range of topics, such as understanding customers, housing policy, and managing a housing association. Colleagues have the opportunity to attend masterclasses by sector experts, sharing their knowledge and experience and giving them practical skills to deal with everyday challenges.
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Housing Associations
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Age Well East

Employees at Age Well East are provided with opportunities for personal development through Reflective Practice sessions and one-to-one meetings, where they can express their interest in specific training or skills enhancement.

The organisation prioritises employee wellbeing by offering an Employee Assistance Programme, wellbeing seminars and maintaining a menopause policy. This demonstrates its commitment to supporting employees in managing work-life balance and personal health.

Leadership at Age Well East is characterised by transparency and regular communication with the team. Monthly updates from the CEO and an open-door policy from leaders create a supportive and engaging work environment.

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Charity's
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Energy Saving Trust

Four social committees have their own events fund to organise get-togethers in and around the Trust's offices in London, Belfast, Edinburgh and Cardiff, from festive and Halloween parties to bake sales and other fundraising activities. There are also virtual events, from wellbeing activities to one celebrating the Trust's 30th birthday.

'Getting to know our leaders' sessions have been introduced, with colleagues interviewing them about their career journey. The idea is to inspire those keen to progress at the Trust. The organisation has also invested in a new Learning and Development Manager to help staff map their career paths and identify training needs.

There are plans for listening groups across the Trust to dig deeper into engagement survey results. The leadership team wants to understand better why people feel the way they do, so they can address the issues and make plans to resolve them in a meaningful and impactful way.

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Utilities
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Understand your organisational health across all eight factors

You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

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