My Company - The level of engagement employees feel with their job and organisation
My Company is what we call an ‘output’ factor, it focuses on people’s ‘love’ and ‘pride’ in working for your organisation.
Now unfortunately you can’t directly make people feel these emotions, but when all of the other seven factors are doing well, people will be far more likely to experience that love and pride ultimately improving the My Company factor as a result.
Responding to the Black Lives Matter campaign Bravissimo create digital listening groups to hear personal accounts of discrimination experienced by employees and has launched a Diversity & Inclusion committee to ensure it is more representative in all it does from its marketing and models, product range, recruitment and team diversity.
Christmas hampers were to every employee to thank them for support and efforts over the past year and retail and customer service teams held a range of events from quiz nights to dress-up & exercise classes to keep teams motivated and positive.
Over the last year Bravissimo's warehouse has recycled 72 tonnes of bailed cardboard, 17.3 tonnes of polythene, and 16.4 tonnes of tissue paper. The Product team have donated leftover textiles in an initiative that has meant local schools have been able to use the materials for Art lessons.
Managers are tasked with building effective teams with clear objectives, focus and delivery and are provided with generous training budgets to allow team members to embrace new skills and ideas. Individual performances are managed, monitored and celebrated using KPIs and measurable goals.
To keep his teams connected, amused and fed, CEO David Ball set up ‘Doughballs', which invited in-work and furloughed staff to bake treats on Zoom. With yeast hard to find, Bell sourced supplies and sent them out to those who needed them. ‘Doughballer of the Week' has become a desirable accolade.
The first creative agency in the UK to achieve ISO accreditation for sustainability at both in-person and digital events, Brandfuel has appointed a sustainability ambassador to ensure the issue remains central to company culture. The agency helped found ISLA, a not-for-profit alliance promoting environmental best practice in the events industry.
The senior leadership team communicates with staff through company-wide meetings every quarter, which involve Q&A sessions where staff can choose to be anonymous. They spoke one-to-one to every employee at the start of the pandemic and set up weekly management calls to ensure the flow of information through the business.
When senior managers noticed that some staff were struggling with home working and isolation during the lockdowns, they set up a virtual social calendar which had events, challenges and drop-in sessions. On the agenda were coffee catch-ups, photo competitions, virtual bingo and virtual escape room.
Every Monday, on all social media channels, a ‘Meet The Team' campaign showcases one employee, who explains what their role is and shares some of their home life. The aim is to show that behind ‘Making Technology Human' is a human being.
The results from staff surveys have been shared with employees and in 2020 the company tackled feedback about hiccups in communication by ensuring that all staff members can raise issues directly with the leadership team.
Before Covid-19 restrictions, staff enjoyed getting together out of work for karting and white-water rafting. Although social events were forced online during 2020, team members have stayed on their toes by competing in fitness events, and relaxed by sharing virtual Friday afternoon drinks.
Boss has worked with Streamz, a London youth charity, for three years and its employees contribute to the cause not only through donations but by helping young people develop their CVs and advising them on how to interview well. The company is also the main sponsor for Hartley Wintney Football Club in Hampshire.
Managers are given free access to LinkedIn Learning and other platforms to enhance their leadership skills with effective practices and tips passed on during monthly management meetings. Senior managers were given the opportunity to attend a Business Mastery event which focused on studying innovative approaches used by successful industry leaders.
Senior managers made the decision to move to bigger premises to ensure futurecompliance with social distancing at work. With social responsibility high on the agenda, it recently invested £4 million on manufacturing equipment that will cut dependence on overseas products and reduce its carbon footprint.
BLK Box has introduced a monthly Most Valuable Player award in which employees are able to vote for the colleague they believe goes above and beyond their role. The winner is announced at a team meeting and receives a £100 voucher of their choice.
An employee forum, Your Say, with representatives from all offices meets regularly to discuss and feed back questions to senior management. Through Yammer, staff are invited to post positive updates, ideas, activities and the way they are handling lockdowns to ensure they keep connected to colleagues.
Wellbeing food and drink boxes were given to staff during the pandemic to raise morale. They also received a luxury Christmas food hamper, delivered to their homes, as well as a £250 bonus for working hard throughout a difficult year.
Bishop Fleming continues to support national charity Young Enterprise, which reduces youth unemployment by giving young people work-related skills, by providing financial, volunteer and board level support across all its regions. Each office chooses a local charity to support through fund-raising and expertise.
Formal management development is supported through both internal and external programmes, leading to professional qualifications. During the pandemic, Bibby introduced specific training on how to manage colleagues remotely. An Aspiring Manager programme offers colleagues an opportunity to learn basic managerial skills, performance management and supporting wellbeing.
Female members of the sales team hosted a successful session to promote diversity and inclusion, focusing on the challenges faced in some areas of the business. Similar sessions are planned for departments perceived to be male-dominated, such as IT and finance, to encourage more women to apply.
Bibby believes attracting, retaining and developing its people is the key to continuing success. A coaching programme, led by the executive committee, is dedicated to continuous improvement of all employees, developing teams that are highly-focused to achieve results.
The joint managing partners held regular webinars during the pandemic to keep all members of the team updated on the business and other topics, such as Covid safety. Staff were able to raise questions, anonymously if they preferred, and the managing partners made sure every question was answered.
Communication pods were set up after the pandemic started to ensure staff kept in contact with their teams and allow managers to check, informally, how everyone was doing. This helped managers to identify people who were struggling to work from home and put in place measures to support them.
BHP provided online pilates classes for staff working at home. It also introduced a fortnightly mindfulness/meditation session, delivered on Zoom by a wellbeing professional. This was held during work hours, and recorded for use later by staff who could not join in because of other commitments.
A new interaction and communication platform, called Connect, has been created to bring all managers together virtually. This allows them to contribute and discuss business priorities, but also provides a “safe space” for them to discuss challenges and support each other.
Best Companies survey feedback indicated that staff wanted better organisational clarity and an understanding of how each team contributed to Benenden's objectives. In response, each employee now receives a document that includes strategic objectives, key results areas, key performance indicators and each department's objectives for the year.
Benenden's sponsorship of York City Football Club Foundation helped the Sporting Memories group, set up for older fans of the club, to hold vital social get-togethers online after the pandemic started. The Benenden Health Community Fund supported projects including food banks and cookery workshops for young people.
A mini MBA programme is a bespoke training scheme, created with London Business School, in which 20-25 future leaders take a two-week residential course to develop their leadership style and understand their future role in the agency, in terms of building internal and external relationships and acquiring enhanced management skills.
The agency has launched a BBH Parent Network, an advice site with its own interactive feed for working parents to connect and share tips and advice based on their own experiences of working from home. BBH Satellite was launched to connect colleagues living in the same area for non-work-related chats.
With many new recruits joining remotely, the People Team created a Virtual Onboarding Programme to help new employees to settle in their new roles despite not physically meeting their line manager or future colleagues. They were also paired with BBH ‘buddies' to assist their integration.
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